Top 12 Hotel operations Jobs in Columbus

Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
- $45,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
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Hotel Front Desk
Sonesta —Columbus, OH
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent
Red Roof Inn Grove City —Grove City, OH
- $12 - $15 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- 401(k)
- Paid time off
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13d
Hotel Operations Supervisor
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
- $17 - $19 an hour
- CPR Certification
- Mid-level
- Hotel
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Guest Service Representative
Middletown Hotel Management —Columbus, OH
- $15 - $16 an hour
- Full-time
- Mid-level
- Hotel
- Business Administration
- Health insurance
- Dental insurance
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Hotel Maintenance Associate
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $16 - $18 an hour
- Full-time
- Sanitation
- Mid-level
- Hotel
- Health insurance
- Paid time off
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Restaurant Supervisor, Stories on High - Hilton Columbus Downtown
Hilton —Columbus, OH
- Full-time
- Bar
- Sanitation
- Mid-level
- Paid parental leave
- Employee stock purchase plan
3d
Director of Sales | Dublin AC Hotel
Dublin AC —Dublin, OH
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
14d
Food & Beverage Manager
Middletown Hotel Management —Columbus, OH
- $55,000 - $60,000 a year
- Full-time
- Bar
- Mid-level
- Hotel
Quick Apply
Chief Engineer
Courtyard - Columbus Airport —Columbus, OH
- $55,000 a year
- Full-time
- Hotel
- Plumbing
- Senior level
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Maintenance Technician
Fairfield Inn and Suites Polaris —Westerville, OH
- $18.00 - $19.50 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
Springhill Suites Columbus Easton —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
$16.50 an hour
Quick Apply

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Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$45,000 - $55,000 a year
Quick Apply
Hotel Front Desk
Sonesta —Columbus, OH
Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.

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Assistant General Manager

Courtyard - Columbus Airport -
Columbus, OH

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Health savings account
AD&D insurance
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Position: Assistant General Mangager

Reports To: General Manager

The Assistant General Manager (AGM) is responsible for maximizing hotel operations, including guest and employee satisfaction, financial performance, sales and revenue generation, and delivering a return on investment to ownership. The AGM will oversee and model efficient and courteous service throughout the hotel, in accordance with company standards, while maximizing revenue. This role involves close coordination with various departments to ensure smooth operations and a positive guest experience.

Pay Range: $45,000 - $55,000 based on experience and qualifications

Essential functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
Maximize Average Daily Rate (ADR) and occupancy levels.
Collaborate with Sales and Operations departments to align strategies and optimize performance.
Motivate, coach, and train department leaders to enhance service quality and operational efficiency.
Understand financial statements and budgets, including staffing guidelines and cost controls.
Implement cost-saving strategies while maintaining service standards.
Guide, develop, and/or implement policies, procedures, and systems to improve business operations.
Ensure that all team members, especially Front Desk Associates, understand and anticipate guest expectations.
Empower associates to satisfy guests and make decisions that enhance the guest experience.
Actively solicit feedback from guests to continuously improve service.
Ensure that guest complaints are promptly addressed and resolved.
Ensure that associates maintain a professional appearance and a welcoming demeanor.
Review incoming reservations, pre-block rooms with special requests, and coordinate with appropriate staff members.
Oversee the VIP program and ensure its proper execution.
Manage cash, checks, and credit card transactions, ensuring accuracy and compliance with company policies.
Prepare and manage the team schedule, and reconcile room discrepancies with the Executive Housekeeper.
Complete weekly and monthly reports as required.
Attend required meetings and maintain effective communication with all departments.
Manage all aspects of the safety program, including training, reporting, and incentives.
Ensure compliance with local, state, and federal safety regulations.
Properly handle and account for keys, and be knowledgeable of emergency procedures and security concerns.
Consistently communicate performance standards to staff and build teamwork.
Conduct departmental meetings and maintain a cooperative work environment.
Assist in recruiting, training, and evaluating new associates.
Provide ongoing coaching and support to team members, fostering a positive and productive work environment.
Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.

Qualifications:

Education: High school diploma or equivalent required; further education in hospitality or related fields preferred.
Strong understanding of budget management, cost controls, and financial statements.
Excellent verbal and written communication skills.
Ability to maintain a professional and welcoming demeanor in all guest interactions.
Knowledge of the local area, hotel services, and facilities.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)

Financial Security & Peace of Mind

Basic Life Insurance & AD&D
Voluntary Life Insurance
Voluntary Short-Term Disability
Voluntary Long-Term Disability
Critical Illness, Hospital Indemnity & Accident Plans
Pet Insurance
Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge

Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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Refine Your Search

hotel operations jobs in columbus

Assistant General Manager

Hotel Front Desk

Front Desk Agent

Hotel Operations Supervisor

Guest Service Representative

Hotel Maintenance Associate

Restaurant Supervisor, Stories on High - Hilton Columbus Downtown

Director of Sales | Dublin AC Hotel

Food & Beverage Manager

Chief Engineer

Maintenance Technician

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