JOB SUMMARY:
The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned in order to maintain the physical structure and grounds of the hotel property. He/she is also responsible for participating in the preventative maintenance program,handling guest requests and other work orders as assigned. They are also responsible for performing in a safe and efficient manner and performing trade jobs such as carpentry, painting, etc as assigned. The Maintenance Technician is expected to actively develop excellent service skills in dealing with clients,guests and co-workers.
Education & Experience:
Must obtain and maintain any licenses or certificates as required by law. Knowledge of machines, computers, tools and other equipment, including HVAC, electrical and plumbing. Ability to communicate effectively with guests and staff. Ability to work a flexible schedule, including weekends and holidays.
Physical Requirements:
- Heavy work-Exerting up to 75 pounds of force occasionally, and/or up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
- Ability to operate various types of maintenance equipment.
- Must be capable of climbing and descending stairs during their shift.
- Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor.
- Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and various types of machinery.
- Must use common sense and integrity in ensuring the security of guest belongings while working in guest suites.
- Must be able to convey information and ideas clearly.
- Must be effective in handling problems in the workplace, including anticipating, preventing,identifying and solving problems as necessary.
- Must be able to listen to, understand and clarify the issues raised by guests and co-workers.
DUTIES AND RESPONSIBILITIES:
- Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons..
- Must be always attentive, courteous and efficient in the dealings with the clients, guests,managers and all other employees.
- Comply at all times with compliance standards and regulations to encourage safe and efficient hotel operations.
- Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
- Consistently leave maintenance slip in the guest suite when work is completed.
- Develop a team player attitude for the good of the hotel.
Maintenance Responsibility:
- Responsible for maintaining the physical structure and grounds of the hotel property in like-new condition, including landscaping, walkways, and pool area.
- Must be able to use two-way radios, telephones, and various types of maintenance equipment.
- Perform interior and exterior property maintenance, such as carpentry repair, painting and all other functions necessary to maintain the facility and property.
- Complete maintenance request in a timely manner. These may include: change out light bulbs,vinyl repairs, touch up paint, minor furniture repair, tub caulking, tile repair. Also maintenance for equipment such as ice machines, refrigerators, kitchen and laundry equipment, HVAC, guest rooms, meeting rooms, public area spaces, swimming pool and spa, etc.
- Have working ability with HVAC, electrical, plumbing and carpentry as needed.
- Perform Suite Care Program activities to maintain suites for guest satisfaction.
- Test pool and spa chemicals routinely and maintain logs.
- Conduct periodic tours of the exterior perimeter for debris and trash removal.
- Check exterior lighting and irrigation periodically. Operate radios efficiently and professionally in communicating with the hotel staff.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
