Top 203 Hr technology manager Jobs in Columbus

Account Manager (Legal Services)
RR Donnelley —Columbus, OH
- $78,700 - $125,900 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
14d
.com Human Resource Clerk
Sam's Club —Groveport, OH
- $24.95 - $28.45 an hour
- High school
- Word processing
- Writing skills
- Paid jury duty
- Disability insurance
9d
HR Business Partner
Plante Moran —Columbus, OH
- $75,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Senior People Operations Business Partner
AssetWatch, Inc. —Columbus, OH
- $142,000 - $160,000 a year
- Remote
- 6 years
- Senior level
- Leadership
- Flexible schedule
- Retirement plan
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Fleet Maintenance Manager
T.F. Boyle Transportation Inc. —Canal Winchester, OH
- $100,000 - $110,000 a year
- Full-time
- Google Workspace
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
2d
Legal Research Analyst
Vaco by Highspring —Columbus, OH
- $85,000 - $95,000 a year
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Clinical Sales Specialist, Surgical Pain - Dayton, OH
Avanos Medical —Ohio
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Electrical Controls Technician
Engineered Profiles LLC —Columbus, OH
- $34 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Manager of HRIS and People Analytics
ODW Logistics Inc —Columbus, OH
- 5 years
- Databases
- Analysis skills
Quick Apply
Event Sales Manager, Hotel Services - Hilton Columbus Downtown
Encore Global —Columbus, OH
- $38,558 - $50,126 a year
- Weekends as needed
- Bachelor of Science
- Research
- Mid-level
Sr. Analyst, Fraud & Investigations
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
8d
Experienced Talent Acquisition Senior Recruiter
Crowe —Columbus, OH
- $65,000 - $128,500 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
14h
Operations Manager
DSV —New Albany, OH
- $86,000 - $106,000 a year
- Overtime
- Microsoft Excel
- 5 years
- Computer literacy
- Health savings account
- Paid holidays
13d
HR Ventures & Acquisition Senior Manager
Accenture —Columbus, OH
- $122,700 - $338,300 a year
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
1d
AI Change Management & Enablement Lead
Hyperion Materials & Technologies —Dublin, OH
- Hybrid work
- Office
- 3 years
- Travel
Senior Product Manager, Workforce Management and Pay Technology
Chipotle —Columbus, OH
- $116,000 - $162,500 a year
- 5 years
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
1d
Senior HR Systems Analyst
Safelite Group —Columbus, OH
- Full-time
- Microsoft Excel
- Computer Science
- Research
- Paid holidays
- Health insurance
HR Partner, Human Resources, AMZL
Amazon.com Services LLC —Lockbourne, OH
- $51,300 - $89,800 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- AD&D insurance
- Health insurance
Technology Recruiter - Advanced AI
Accenture —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Presentation skills
- Paid holidays
- Disability insurance

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Account Manager (Legal Services)

RR Donnelley -
Columbus, OH

Quick Apply

Job Details

Full-time
$78,700 - $125,900 a year
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Contract management
Confidential information handling
Managing teams in a customer support role
Team leadership
Managing clients in a customer support role
Managing budgets in a finance role
Profit & Loss statement
Productivity software
Cross-functional collaboration
Account management
Profit and loss analysis
Staffing management
Cross-functional communication
Organizational budget management

Full Job Description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Shift: Mon - Fri 8am - 4pm 1st shift

Location: Hybrid in Columbus, OH

The Account Manager is an operations leader who will communicate a vision for how we best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

(* denotes an “essential function”)

- Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees
- People Leadership – develop a highly functioning client team
- - Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management
- - Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
- - Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development
- - Foster cross-training and a sense of team work to optimize client service delivery
Operational Leadership – ensure account meet or exceed client expectations
- - Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
- - Ensure Engage is implemented and utilized by team according to best practices
- - Understand how Engage operates, the data it requires and generates.
- - Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance
- - Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client
- - Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly
Financial and Contractual Management
- - Review monthly P&L and submit necessary changes to financial analyst
- - Review all labor allocations; manage over-time and time-off to avoid non-billable charges
- - Create and distribute monthly invoice, ensuring it meets contractual requirements
- - Participate in the budget process; ensure all operational processes are managed to timeline and budget
Customer & Account Leadership –
- - Manage relationships with clients by ensuring a high level of customer satisfaction
- - Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making
- - Solicit feedback from clients (client outreach) regularly
- - Educate clients on company services already provided and those available through strong sense of the client’s business and the impact our services may have on their success
- - Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager
Other
- Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts
- Adhere to company policies in addition to client site policies

Qualifications

A Bachelor’s degree or equivalent experience is required
Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance
Excellent client service skills with a service-minded approach toward the client
Proven experience in the delivery and management of complex or multi-service solutions for clients
Minimum of two years of successful financial management; general understanding of how day-to-day and strategic decisions that impact P&L
Able to make independent financial decisions for scope of responsibility
Minimum of two years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions
Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
Attention to detail with demonstrated organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Able to handle sensitive and/or confidential documents and information
Able to make independent decisions that conform to business needs and policy
Must be able to interact effectively with multi-functional and diverse backgrounds
Able to work in a fast-paced environment
Must be self-motivated with positive can-do attitude
Intermediate to expert level Microsoft Office skillset

Additional Information

RRD's current salary range for this role is $78,700 to $125,900 year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#LI-0925

#LI-Hybrid

#WLOH

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Quick Apply

Refine Your Search

hr technology manager jobs in columbus

Account Manager (Legal Services)

.com Human Resource Clerk

HR Business Partner

Senior People Operations Business Partner

Fleet Maintenance Manager

Legal Research Analyst

Clinical Sales Specialist, Surgical Pain - Dayton, OH

Electrical Controls Technician

Manager of HRIS and People Analytics

Event Sales Manager, Hotel Services - Hilton Columbus Downtown

Sr. Analyst, Fraud & Investigations

Experienced Talent Acquisition Senior Recruiter

Operations Manager

HR Ventures & Acquisition Senior Manager

Senior Manager, Operations Training

AI Change Management & Enablement Lead

Senior Product Manager, Workforce Management and Pay Technology

Senior HR Systems Analyst

HR Partner, Human Resources, AMZL

Technology Recruiter - Advanced AI

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