Top 56 Inbound account manager Jobs in Columbus

Care Team Representative
Sedgwick —New Albany, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Driver Recruiter
RoadOne IntermodaLogistics —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Mortgage Account Executive (Somali/English Bilingual) - Columbus, OH
Guidance Residential —Columbus, OH
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Disability insurance
- Health insurance
Quick Apply
Senior Member Service Representative
KEMBA Financial Credit Union —Pickerington, OH
- $26.00 - $30.50 an hour
- Full-time
- Mid-level
- 3 years
- Organizational skills
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC - A57 —Etna, OH
- $135,000 - $182,700 a year
- Full-time
- Management
- Construction site
- Mid-level
- AD&D insurance
- Health insurance
Transportation Manager I
DHL —Westerville, OH
- $85,000 - $110,000 a year
- Full-time
- 3 years
- Business development
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC —New Albany, OH
- $135,000 - $182,700 a year
- Full-time
- 7 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
12d
Senior Coordinator, Quality Inventory Control
Cardinal Health —Columbus, OH
- $20.10 - $29.28 an hour
- Overtime
- Microsoft Word
- Research
- Mid-level
- Paid parental leave
- Health savings account
3d
Pharmacy Benefit Management (PBM) Client Experience Manager
CVS Health —Columbus, OH
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
11d
Manager, Warehouse Operations Midshift
Cardinal Health —Columbus, OH
- $87,700 - $125,300 a year
- Evening shift
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Logistics Specialist , LCK Logistics
Amazon Data Services, Inc. —New Albany, OH
- $29 - $50 an hour
- Overtime
- Mid-level
- Office
- Forklift
- AD&D insurance
- Health insurance
Lead Member Service Representative
KEMBA Financial Credit Union —Columbus, OH
- $26 - $30 an hour
- Full-time
- Mid-level
- 3 years
- Organizational skills
Quick Apply
Senior Manager, Corporate Account - Sygma - US
SYSCO —Dublin, OH
- $85,900 - $128,900 a year
- Merchandising
- Office
- Analysis skills
9d
Logistics Transportation Specialist
RCS Logistics Inc. —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
Supply Chain Manager
CEVALogistics —Groveport, OH
- $82,000 - $120,000 a year
- Full-time
- Organizational skills
- Business Administration
- Senior level
- Health savings account
- AD&D insurance
Inside Sales Rep - SST
United Rentals, Inc. —Groveport, OH
- Full-time
- Clean driving record
- Business development
- Driver's License
- Paid parental leave
- Health insurance
Carrier Solutions Representative
EASE LOGISTICS SERVICES LLC —Dublin, OH
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
BestDrive Accounting Administrative Assistant
Continental —Grove City, OH
- Online Application
- 18 years or older
- Military
- Mid-level
- Disability insurance
- Paid time off
4d
Medicare Insurance Sales Agent (Remote Role)
Gallagher —Upper Arlington, OH
- From $21 an hour
- Overtime
- Remote
- High school diploma or GED
- Bachelor's degree
- Communication skills
- Paid parental leave
- Health savings account
Health Navigator, Monitoring
Higi SH LLC —Columbus, OH
- $21.64 an hour
- Multiple hires
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
6d

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inbound account manager jobs near columbus

Care Team Representative

Sedgwick -
New Albany, OH

Apply Now

Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Care Team Representative

Entry-level, Care Team Representative

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence New Albany, OH: 7795 Walton Parkway Suite 200, New Albany OH 43054

✨ What we offer:

A stable, consistent work environment —both in-office and virtual
A comprehensive training program to help you support employees and customers from some of the world’s most respected brands
A dedicated mentor and manager to guide you every step of your career journey
Career development and promotional opportunities as you take on new responsibilities
A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here—are you ready to join us?

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 (vidyard.com) & https://share.vidyard.com/watch/VCLjdFEUwPccjWaBtjLmwX

Learn more about our Care Team: Care Team (ceros.com)

PRIMARY PURPOSE : To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Acts as primary liaison with callers from multiple client accounts within a shared services environment.
Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes.
Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times.
Educates and informs the customer about documentation required to file/process a claim, required time frames, payment information, and claim status.
Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
Enters verbal and written claim information that meets both the internal and external customer’s requirements accurately into the appropriate system.
Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
Attendance during scheduled work hours is required.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.

Skills & Knowledge

Excellent verbal and written communication skills
PC literate, including Microsoft Office products, Windows environment
Must meet minimum typing requirements
Strong organizational skills
Good interpersonal skills
Ability to multi task in fast paced environment
Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
Ability to work in a team environment and/or independently
Ability to meet or exceed Performance Competencies
Ability to meet all attendance expectations

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 - 17.85). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

#entrylevel

#contactcenterrep

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Apply Now

Refine Your Search

inbound account manager jobs in columbus

Care Team Representative

Driver Recruiter

Mortgage Account Executive (Somali/English Bilingual) - Columbus, OH

Senior Member Service Representative

Sr. Operations Manager

Transportation Manager I

Sr. Operations Manager

Senior Coordinator, Quality Inventory Control

Pharmacy Benefit Management (PBM) Client Experience Manager

Manager, Warehouse Operations Midshift

Logistics Specialist , LCK Logistics

Lead Member Service Representative

Senior Manager, Corporate Account - Sygma - US

Logistics Transportation Specialist

Supply Chain Manager

Inside Sales Rep - SST

Carrier Solutions Representative

BestDrive Accounting Administrative Assistant

Medicare Insurance Sales Agent (Remote Role)

Health Navigator, Monitoring

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