Top 50 Intake representative Jobs in Columbus

Inbound Sales Representative - Up to $2,000 Sign-On Bonus!
Entyre Inc. —Columbus, OH
- $22 - $25 an hour
- Overtime
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Optum —Gahanna, OH
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
6d
Care Team Representative
Sedgwick —Dublin, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Customer Service Representative
FYZICAL Therapy and Balance Centers —Gahanna, OH
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Hospice Intake Coordinator
Capital City Hospice – an Addus family company —Columbus, OH
- $20 - $26 an hour
- Office
- Driver's License
- 1 year
- AD&D insurance
- Paid holidays
Quick Apply
7d
Entry Level Medical Sales
Rehab Medical —Worthington, OH
- Computer literacy
- Administrative experience
- Bachelor's degree
- Health savings account
- Dental insurance
Quick Apply
Admission Coordinator
Summit Home Care & Hospice —Columbus, OH
- $24 - $30 an hour
- Part-time
- Background check
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Leave Specialist - REMOTE
Ryder System —Columbus, OH
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
12d
Access Sales Representative
National Seating & Mobility, Inc. —Columbus, OH
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
Quick Apply
Dementia - NaviGuide Care Coordinator
United Church Homes, Inc. —Columbus, OH
- From $20 an hour
- Part-time
- Background check
- Nursing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Gahanna, OH
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Customer Service Representative
Fyzical —Gahanna, OH
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Client Intake Manager
FBT Gibbons LLP —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- 3 years
- Bachelor's degree
- Profit sharing
- Paid parental leave
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
Quick Apply
Community Outreach Coordinator
The Ohio State University —Columbus, OH
- Weekends as needed
- Background check
- Psychiatry
- Local
State Tested Nursing Assistant (STNA)/Home Health Aide (HHA)
VITAS Healthcare —Columbus, OH
- $19 - $21 an hour
- Full-time
- High school diploma or GED
- Travel
- Home Health
- Disability insurance
- Health insurance
Quick Apply
Operations Care Center Manager
Gateway Services Inc —Columbus, OH
- $70,000 - $75,000 a year
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
2d
Client Special Arrangements Analyst - Legal Billing/Collections
Ice Miller LLP —Columbus, OH
- $70,000 - $100,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
PRN STNA
Westerville Post Acute —Westerville, OH
- Part-time
- CPR Certification
- HIPAA
- Math
Quick Apply

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Inbound Sales Representative - Up to $2,000 Sign-On Bonus!

Entyre Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Google Workspace
Interpersonal skills
Process improvement
Bachelor's degree
Attention to detail
Associate's degree

Full Job Description

About the Role

We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program. This position will include monthly performance based bonus's.

This is not a passive customer service role. The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step. Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time. This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.

You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.

Key Responsibilities

Serve as the primary point of contact for inbound calls, voicemails, text messages, and client inquiries.
Build rapport quickly with prospective and current clients by being warm, professional, and clear.
Assess client needs, determine eligibility-related next steps, and guide clients through the onboarding process.
Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
Explain Entyre Care’s program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
Track client status, next steps, open issues, and follow-up needs in the appropriate systems.
Maintain accurate and up-to-date client contact information, records, notes, and documentation.
Identify issues, troubleshoot basic problems, and escalate appropriately to Billing, Compliance, Admin, Clinical, or other internal teams.
Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
Follow established processes while using good judgment when situations are unclear or complex.
Help improve scripts, workflows, FAQs, and communication processes as recurring client questions or bottlenecks arise.

Qualifications

1–3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
Strong verbal and written communication skills, with the ability to explain complex processes clearly and professionally.
Personable, empathetic, and confident on the phone.
Strong follow-up instincts and comfort guiding clients toward a decision or next step.
High attention to detail and ability to maintain clean, accurate records.
Organized and able to manage multiple client conversations, tasks, systems, and deadlines at once.
Comfortable working in a fast-paced environment with frequent interruptions and shifting priorities.
Strong problem-solving skills, including the ability to identify the real issue behind a client’s question.
Comfortable navigating multiple systems, databases, spreadsheets, and web-based platforms.
Able to handle sensitive or confidential information with professionalism.
Familiarity with Medicaid, healthcare services, waivers, billing, compliance, or reimbursement processes is preferred but not required.
Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
Ability to work flexible hours or overtime as business needs require.
Associate’s or bachelor’s degree preferred, or equivalent relevant experience.

How We Operate – Non-Negotiable:

“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

intake representative jobs in columbus

Inbound Sales Representative - Up to $2,000 Sign-On Bonus!

Patient Services Representative

Associate Customer Service Representative, CI

Care Team Representative

Customer Service Representative

Hospice Intake Coordinator

Entry Level Medical Sales

Admission Coordinator

Leave Specialist - REMOTE

Access Sales Representative

Dementia - NaviGuide Care Coordinator

Medical Equipment Customer Service Representative

Customer Service Representative

Client Intake Manager

Office Assistant

Community Outreach Coordinator

State Tested Nursing Assistant (STNA)/Home Health Aide (HHA)

Operations Care Center Manager

Client Special Arrangements Analyst - Legal Billing/Collections

PRN STNA

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