Branch is on a mission to make insurance more accessible, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.
But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.
Branch has a preference for candidates in Ohio, but is open to candidates located in AZ, FL, GA, IL, IN, IA, KS, KY, MD, MI, MO, NV, NC, OH, PA, SC, SD, TN, TX, and WI. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. We also have office space in Columbia and Concordia, Missouri as well as Forreston, Illinois. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.
About the role
As a People Team intern, you will support a passionate and collaborative People Team that partners across the organization to create thoughtful employee experiences, scalable operations, and clear, people-first processes.
This internship is designed to provide meaningful, hands-on experience in People Operations, HR systems, performance management, process design, and organizational support. Rather than observing from the sidelines, you will contribute directly to operational projects and process improvements that have a real impact on Branchers and the business. You will gain exposure to how a modern People Team operates inside a growing organization while developing practical skills that translate into future HR, operations, or business roles.
This is an ideal opportunity for someone interested in a full-time career in a People function, who enjoys solving problems, improving processes, organizing information, and helping teams operate more effectively.
Key Responsibilities
Support the launch and systematizing of a new People Team requests automation process and system
Assist in automating and streamlining employment verification workflows and documentation practices
Conduct vendor comparison research and organize findings to support People Team operational decision-making
Provide administrative and operational support for performance review cycles
Identify, document, and refine standard operating procedures (SOPs) and other operational processes
Support updates and organizational efforts related to Branch’s Payroll Playbook and associated operational processes
Assist with implementation activities tied to new People Team vendors and systems
Provide operational, administrative, and project-based support across the People Team as business needs evolve
Contribute to continuous improvement efforts focused on scalability, organization, efficiency, and employee experience
Skills, Knowledge, and Expertise
Current undergraduate or graduate student, or recent graduate, with an interest in Human Resources
Strong organizational skills and attention to detail
Comfortable managing repeatable tasks while also supporting long-term projects
Strong written and verbal communication skills
Ability to handle sensitive or confidential information with professionalism and discretion
Curious, proactive, and willing to ask questions to better understand processes and business needs
Comfortable working in spreadsheets, documents, and technology platforms with a willingness and ability to learn new systems quickly
Ability to manage multiple priorities and follow-through on deliverables
Interest in process improvement, employee experience, operations, and People Team work
Previous internship, administrative, project coordination, customer support, automation, or campus leadership experience is a plus, but not required
Why join us at Branch?
We’re all about getting back to getting each other’s back and that includes creating meaningful development opportunities for early-career talent. As an intern at Branch, you’ll gain hands-on experience supporting real projects, learn how modern teams operate inside a growing company, and build skills that directly translate into future career opportunities.
Remote-first - Work from where you’re most comfortable. We also have a Columbus headquarters if you’d like to join us in an office.
Access to 401k contributions - Invest in your future.
Professional development - Build practical business, communication, organization, and operational skills that will support your future career growth.
People-first culture - Join a company that cares deeply about employee experience, collaboration, and building thoughtful ways of working.
What to expect
In light of recent hiring scams across the United States, here’s what the process will look like with Branch (so you know it’s us):
Please apply to open positions directly through our site. If you don’t see it here, then it shouldn’t exist on another job board. If you’re ever unsure about the legitimacy of a Branch job posting found on another site, please check the listings here to verify.
If you're selected to move onto the next phase of the hiring process, a member of our Branch talent team will reach out to you directly from the email domain @ourbranch.com to guide you through our process.
The process will include a number of interviews, which will all happen either over the phone or on video calls.
We will never ask for personal payment or require you to purchase equipment during our interview process. Always be sure to protect your personal information.
Equal Employment Opportunity Employer
At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity employer. All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
