Top 5 It desktop intern Jobs in Columbus

IT Intern – Managed Service Provider (MSP)
Kloud9 IT, Inc. —Columbus, OH
- $10 an hour
- Part-time
- Computer Science
- Computer literacy
- Communication skills
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
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7d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
2d

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IT Intern – Managed Service Provider (MSP)
Kloud9 IT, Inc. —Columbus, OH
Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
$10 an hour
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
7d

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IT Intern – Managed Service Provider (MSP)

Kloud9 IT, Inc. -
Columbus, OH

Quick Apply

Job Details

Part-time
$10 an hour

Qualifications

Desktop computer repair
Computer operation
Customer communication
Mobile device support
Computer Science
IT user and group management
Data permissions
Procedural guides
Technical documentation
Computer literacy
IT system monitoring
IT service management
Hardware maintenance
Operating system updates
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration
CompTIA Network+
Customer support ticket management
Networking equipment (troubleshooting support)
Technical writing
Technical customer support for office equipment
IP networking
Productivity software
Identity and access management (IAM) solutions
Desktop administration
Communication skills

Full Job Description

About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.

Position Overview: We are seeking a motivated and tech-savvy IT Intern to join our dynamic Managed Service Provider (MSP) team. This internship offers hands-on experience in IT support, networking, and systems management in a fast-paced, client-focused environment. You will work alongside experienced technicians and engineers, gaining exposure to a wide range of technologies and client environments.

Key Responsibilities:

Assist in troubleshooting hardware, software, and network issues for clients under supervision.
Provide first-level support by resolving basic technical problems and escalating complex issues to senior staff.
Perform routine maintenance tasks, including software updates, backups, and system monitoring.
Assist with onboarding and configuring new devices such as desktops, laptops, and mobile devices.
Learn and use ticketing systems to log and track support requests.
Support the setup and management of user accounts and permissions in Active Directory and other tools.
Collaborate with the team to ensure IT services meet client expectations and service level agreements (SLAs).
Participate in documenting processes, solutions, and technical guides for internal use.
Shadow senior technicians on client site visits and remote support sessions.
Stay current on emerging IT trends and technologies relevant to the MSP industry.

Qualifications:

Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
Basic knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common IT tools.
Familiarity with networking concepts such as IP addressing, DNS, DHCP, and VPNs is a plus.
Strong interest in IT support, networking, or systems administration.
Excellent problem-solving and communication skills.
Ability to work both independently and as part of a team.
Eagerness to learn and take initiative in a professional setting.

Preferred Skills:

Experience with basic hardware setup and troubleshooting (e.g., desktops, printers, routers).
Familiarity with ticketing systems or IT service management tools.
Certifications such as CompTIA A+ or Network+ (not required but a bonus).

What We Offer:

Hands-on experience in a professional MSP environment.
Mentorship from seasoned IT professionals.
Opportunity to work with diverse clients and technology stacks.
Potential for growth and future employment opportunities within the company.

Quick Apply

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