Top 19 it field service engineer Jobs in columbus

Technical Services Engineer III
Impact.com —Columbus, OH
- $80,000 - $100,000 a year
- Remote
- Computer Science
- English
- SQL
- Health insurance
- 401(k)
Lead Technical Services Engineer
Impact.com —Columbus, OH
- $95,000 - $120,000 a year
- Remote
- 8 years
- SQL
- Bachelor's degree
- Health insurance
- 401(k)
Field Engineer Technician
Unisys —Columbus, OH
- Mid-level
- High school diploma or GED
- 4 years
- Health savings account
- 401(k) matching
IS Network Engineer-Converged Network Services
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Customer service
- Writing skills
- System design
IT Field Support Technician
LifeStance Health —Hilliard, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
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6d
Field Engineer Technician - Columbus OH
Unisys —Columbus, OH
- Full-time
- Mid-level
- High school diploma or GED
- 4 years
- Health savings account
- 401(k) matching
13d
Field IT Technician
CMI-HR Facility Solutions —Columbus, OH
- $21 - $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Manager, Field Services
IGS Energy —Dublin, OH
- $110,850 - $177,360 a year
- Full-time
- High school diploma or GED
- US work authorization
- Senior level
- Health savings account
- Health insurance
Quick Apply
IT Field Technician
Vinson Group —Columbus, OH
- $0.70 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
Engineer, Professional Services
ABACUS —Columbus, OH
- Evenings as needed
- Azure
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
14d
Engineer, Enterprise Service Desk
ABACUS —Columbus, OH
- 5 years
- System design
- Office
Quick Apply
14d
System Integration Engineer - Project Senior Consultant Managed Services
Deloitte —Columbus, OH
- $91,100 - $143,600 a year
- Full-time
- Computer Science
- System design
- HIPAA
8d
Onshore Oracle Field Service Lead
Deloitte —Columbus, OH
- $125,000 - $155,000 a year
- Full-time
- Oracle
- Computer Science
- 3 years
Google GECX Contact Center as a Service Senior Engineer
Accenture —Columbus, OH
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- AWS
- Paid holidays
- Disability insurance

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Technical Services Engineer III
Impact.com —Columbus, OH
Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical…
$80,000 - $100,000 a year
Lead Technical Services Engineer
Impact.com —Columbus, OH
Clear, confident communication skills, with the ability to act as a liaison and translate complex technical concepts for both technical and non-technical…
$95,000 - $120,000 a year

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it field service engineer jobs near columbus

Technical Services Engineer III

Impact.com -
Columbus, OH

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Job Details

$80,000 - $100,000 a year

Benefits

Internet reimbursement
Health insurance
401(k)
Flexible spending account
RSU
Paid time off
Parental leave
Dependent health insurance coverage
Vision insurance
Gym membership
Life insurance

Qualifications

FTP
Customer communication
Systems integration
Content creation for technical audiences
Client onboarding
Defect resolution root cause analysis
Computer Science
CSS
RESTful API
Tooling
Defect analysis
Mathematics
English
Training material drafting
SQL
Managing clients in a customer support role
Collaboration with product development teams
Help files
Bachelor’s degree in engineering
Continuous improvement
JavaScript
Task prioritization
Industry trends
Log analysis tools
SaaS platforms
Customer support ticket management
Organizational skills
Scalability
Problem management
Bachelor's degree in mathematics

Full Job Description

About impact.com:

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Technical Services Engineer III, you will build a deep understanding of impact.com’s technology and platform capabilities, supporting clients throughout the full lifecycle, from initial integration through post-launch optimization and ongoing support. You will design, implement, and support technical solutions across our SaaS platform, helping ensure reliability, scalability, and long-term success.

Working closely with Onboarding, Client Success, Product, Engineering, and other internal teams, you will partner directly with client business and technical stakeholders to guide integrations, troubleshoot complex technical issues, and provide ongoing guidance on best practices. In this role, you will sit at the center of the technical challenges impacting our client base, using your expertise to diagnose issues, drive resolutions, and continuously improve the client experience after go-live.

What You'll Do:

Develop and maintain a deep understanding of impact.com’s products, platform capabilities, and enhancements, while staying current with relevant industry trends.
Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance.
Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support.
Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment.
Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders.
Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams.
Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization.

What You Bring:

Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience.
Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity.
Strong understanding of the design, implementation, and support of client solutions on SaaS platforms.
Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools.
Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable.
Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus.
Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges.
Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.
A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.
Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment.

Salary Range: $80,000 - $100,000 per year, plus additional 5% variable annual bonus contingent on Company performance and eligible to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Apply Now

Refine Your Search

it field service engineer jobs in columbus

Technical Services Engineer III

Lead Technical Services Engineer

Field Engineer Technician

IS Network Engineer-Converged Network Services

IT Field Support Technician

Field Engineer Technician - Columbus OH

Field IT Technician

Manager, Field Services

IT Field Technician

Engineer, Professional Services

Engineer, Enterprise Service Desk

System Integration Engineer - Project Senior Consultant Managed Services

Onshore Oracle Field Service Lead

Google GECX Contact Center as a Service Senior Engineer

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