Top 6 It government Jobs in Columbus

IT Support Specialist (Infrastructure Specialist 2)
State of Ohio - Medicaid —Columbus, OH
- $38.01 - $55.80 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
6d
PC Support Supervisor
State of Ohio - Public Safety —Columbus, OH
- $44.38 an hour
- Overtime
- Background check
- Microsoft Access
- Computer Science
- Free parking
- Paid holidays
7d
Program Administrator 2 - IT (PN 20036289)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- $33.32 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
12d
Deputy Director, Information Technology
Franklin County Department of Human Resources —Columbus, OH
- $40.38 an hour
- Weekends as needed
- Maintenance
- Driver's License
- Mentoring
14d
Deputy Director, Information Technology
Franklin County Ohio Department of Human Resources —Columbus, OH
- $40.38 an hour
- Weekends as needed
- Computer Science
- Maintenance
- Driver's License
- Wellness program
- Paid holidays
14d
Communication Systems Manager (Vacancy)
City of Columbus —Columbus, OH
- $40.24 - $60.35 an hour
- Full-time
- 5 years
- System design
- Research
- Wellness program
- Disability insurance
13d

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Systems Administrator
MANDEX, Inc. —Columbus, OH
MANDEX, Inc has over 50 years of experience in all facets of information technology including systems engineering; systems testing; systems design and…
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Systems Administrator - III
RDI-IT —Columbus, OH
Valid driver's license and reliable transportation. This position requires strong technical skills, excellent communication, and the ability to work effectively…
$73,868.12 - $85,000.00 a year
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14d

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IT Support Specialist (Infrastructure Specialist 2)
State of Ohio - Medicaid —Columbus, OH
Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence. This position will be tasked with troubleshooting…
$38.01 - $55.80 an hour
6d
PC Support Supervisor
State of Ohio - Public Safety —Columbus, OH
The steps include: define the problem (e.g., gather user requirements; meet with stakeholders); develop possible solutions (e.g., facilitate brainstorming…
$44.38 an hour
7d

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IT Support Specialist (Infrastructure Specialist 2)

State of Ohio - Medicaid -
Columbus, OH

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Job Details

Full-time
$38.01 - $55.80 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Data integrity assurance
Technical support via phone
Computer Science
Phone communication
Associate's degree in computer science
Automation software
Hardware maintenance
Information Systems
Mid-level
Incident Escalation
Printer (troubleshooting support)
Driver's License
Associate's degree in Information Systems
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Computer Information Systems
1 year
Hardware diagnostics
Escalation handling
Communication skills
Peripheral hardware support
Ticketing system technical support
Client interaction via phone calls

Full Job Description

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Operations & Business Intelligence

Classification: Infrastructure Specialist 2 (PN 20102794)

Primary Technology: Endpoint Customer Support

Secondary Technology: System Scheduling

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking an IT Support Specialist to provide first-level technical support to end-users. This position will be tasked with troubleshooting hardware and software issues, assisting with file transfers and job scheduling, and managing incoming support calls. As an IT Support Specialist, your responsibilities will include:

File Transfers:
- Assists users with transferring files, ensuring data integrity and security during transfers.
- Assists with file transfer automation and scheduling.
Hardware Support:
- Diagnoses and resolves hardware issues (e.g. computers, printers, peripherals).
- Performs hardware installations, upgrades, and replacements.
- Maintains inventory of hardware components and manage warranties.
Software Support:
- Troubleshoots software-related problems and provides solutions.
Phone Support:
- Answers incoming support calls and provides first-level assistance.
- Logs and tracks support requests in a ticketing system.
- Escalates complex issues to higher-level support teams when necessary.
General Responsibilities:
- Provides excellent customer service and maintains a professional demeanor.
- Strong communication and interpersonal abilities.
- Problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Operational Support

Professional Skills: Problem Solving, Customer Focus

Supplemental Information

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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it government jobs in columbus

IT Support Specialist (Infrastructure Specialist 2)

PC Support Supervisor

Program Administrator 2 - IT (PN 20036289)

Deputy Director, Information Technology

Deputy Director, Information Technology

Communication Systems Manager (Vacancy)

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