Top 164 It help desk Jobs in Columbus

IT Support Technician
Metro Early College High School —Columbus, OH
- $44,000 a year
- Email
- Background check
- Google Workspace
- Research
- Health insurance
- Dental insurance
Quick Apply
8h
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
- $20 - $26 an hour
- Full-time
- Background check
- Analysis skills
- Driver's License
Quick Apply
10d
Desktop Support Specialist
Proteam Solutions —Columbus, OH
- $24 - $28 an hour
- Contract
- Classroom
- Mid-level
- Windows
Quick Apply
Desktop Support Technician
MedFlight —Columbus, OH
- $25.50 - $31.00 an hour
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Health Systems Informatics Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Disability insurance
5d
Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
- $17 - $21 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
7d
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
- $54,000 - $57,000 a year
- Full-time
- Pass drug screening
- English
- Driver's License
Quick Apply
Desktop Support
CBC Companies —Columbus, OH
- $24 - $29 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health savings account
Desktop Support Technician
NTT Ltd —Pataskala, OH
- $30 - $38 an hour
- Full-time
- 5 years
- Office
- In-person
- Health savings account
- AD&D insurance
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $44,000 a year
- Email
- Google Workspace
- Research
- Mid-level
IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
6d
IT Helpdesk Support
American Freight Management Company —Dublin, OH
- $17 - $25 an hour
- Computer Science
- Mid-level
- Analysis skills
Quick Apply
IT Service Desk Tier 2
U.S. Urology Partners —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
Technical Support Specialist
The Christian and Missionary Alliance —Reynoldsburg, OH
- $55,000 - $63,000 a year
- Weekends as needed
- Mid-level
- Travel
- Paid jury duty
- Health savings account
14d
IT Specialist
Luxe Brands —Columbus, OH
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level

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it help desk jobs near columbus

IT Support Technician

Metro Early College High School -
Columbus, OH

Quick Apply

Job Details

Full-time
$44,000 a year
8 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Google Workspace
Customer communication
Research
Zendesk
Problem-solving
Mobile device management
Associate's degree

Full Job Description

Overview:

The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at The Ohio State University and Columbus State Community College. As Metro Schools expands its student and teacher base over the next few years, we are seeking a skilled IT professional to join our team and help support this exciting growth.

Environment:

Asset Allocation: Apple MacBooks and iPads
MDM Architecture: JAMF
Cloud-based Productivity: Google Workspace for Education
Classrooms: TVs, Projectors, Apple TVs, Microphones/Speakers
Network: Aruba WIFI and switches; Ubiquity switches
IT Ticketing System: Zendesk
Supported Applications: Learning Management Systems, Student Information Systems,
Teacher Resource Applications, Communication and Marketing Platforms, Video
Surveillance, All-in-one Organizational Management Platform, etc.

Minimum Requirements:

Able to work independently and collaboratively
Strong customer service and communication skills
Strong troubleshooting, problem-solving and multitasking skills
Utilize the Metro Habits of MIND and WORK (Critical Thinker, Inquiring Learner, Collaborator, Communicator, Engaged Learner, Active and Responsible Decision Maker)

Responsibilities:

Provide customers accurate information and solutions on products and services
Research, diagnose, troubleshoot and identify solutions to resolve customer issues minimizing downtime
Utilize excellent customer service skills throughout the problem-solving process explaining solutions and knowledge in non-technical and comprehensible terms
Properly escalate unresolved queries to the next level of support (track, route and redirect problems to correct resources)
Ensure proper recording, documentation and closure of technical tickets and issues
Create and update customer account information based on onboarding / offboarding processes provided
Operate efficiently to conclude on site installation, repair, maintenance and test activities
Collaborate and communicate effectively with colleagues, administration, faculty and students
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems
Utilize asset management to track equipment
Perform scheduled maintenance as needed to ensure efficient operations
Recommend procedure / configuration modifications or improvements
Preserve and grow knowledge of technology procedures, products, applications and services
Routinely lift, carry, push or move up to 50 lbs
Other duties, as assigned

Certifications:

CompTIA Tech+ (required)
CompTIA Network+ (preferred)
Google IT Support Professional (preferred)

Please submit a cover letter and resume to [email protected].

Pay: $44,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Associate (Preferred)

Location:

Columbus, OH 43210 (Preferred)

Ability to Commute:

Columbus, OH 43210 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it help desk jobs in columbus

IT Support Technician

Junior Field Support Technician

Desktop Support Specialist

Desktop Support Technician

Analyst, Associate Technology Support (Columbus)

Tier 1 Technical Support Specialist

Health Systems Informatics Technician 2

Entry-Level IT Support Associate

Help Desk Analyst

It Help Desk Support Technician - OH

Desktop Support

Desktop Support Technician

IT Help Desk Technician

IT Support Technician

IT Service Desk Tier 2

IT Support Associate II, Ops Tech Solutions (OTS)

IT Helpdesk Support

IT Service Desk Tier 2

Technical Support Specialist

IT Specialist

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