Top 44 It manager Jobs in Columbus

Director, IT Operations
SUN Behavioral Health —Columbus, OH
- Full-time
- Computer Science
- HIPAA
- Analysis skills
8d
Information Technology Manager 1
State of Ohio - Taxation —Columbus, OH
- Full-time
- Microsoft Access
- Computer Science
- Word processing
- Paid holidays
- Health insurance
Manager, Information Technology - End User Support
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
- $116,800 - $160,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Paid parental leave
- AD&D insurance
IT Manager
PalAmerican Security —Columbus, OH
- From $80,000 an hour
- 8 hour shift
- Azure
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Quick Apply
IT Ops Manager
Telhio Credit Union —Columbus, OH
- Azure
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
IT Operations and Portfolio Manager
Franklin County Board of Developmental Disabilities —Columbus, OH
- Azure
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
5d
IT Manager - Infrastructure & Cybersecurity
Matthew Warren, Inc. —Columbus, OH
- 8 years
- AWS
- Analysis skills
Quick Apply
13d
Manager, Client Services Engineering
Chipotle —Columbus, OH
- $116,000 - $162,500 a year
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Infrastructure and Systems Manager
Kimball Midwest —Columbus, OH
- Monday to Friday
- 5 years
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
Director, IT Endpoint Engineering
OhioHealth —Columbus, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- Overtime
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Manager, Tech Ops Engineer
Scientific Games —Columbus, OH
- $125,000 a year
- Full-time
- Computer science
- Computer Science
- Mentoring
Senior Manager of Infrastructure, Security & Operations
Wallick —New Albany, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Paid parental leave
- Health insurance
Quick Apply
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
IT Service Desk Manager
VoxTel Pro —Columbus, OH
- $52,750 - $56,000 a year
- Full-time
- Computer literacy
- DevOps
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Infrastructure Engineering Manager
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Health insurance
ATM Manager
Northwest Bank —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
IT Functional Manager-NetSuite Order Management
Orveon Global US LLC —Columbus, OH
- $98,000 - $130,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
Information Technology Enterprise Risk Manager
Northwest Bank —Columbus, OH
- Full-time
- 6 years
- HIPAA
- Office
Quick Apply

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Director, IT Operations

SUN Behavioral Health -
Columbus, OH

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Vendor relationship building
Non-technical user support
Managing technical support teams
Project development phase management
Coaching
Healthcare information & network security
Vendor performance evaluation
Internal employee customer service
Technology management
Cloud service support
Telecommunications systems
SaaS platforms
Vendor performance improvement
Vendor relationship management
Network support
Leading team collaboration initiatives
Experience with SaaS (as product category for technical sales engineers)
Managing projects
SaaS
Project stakeholder communication
Cross-functional communication
IT department experience
Managing tech infrastructure teams

Full Job Description

Position Summary

SUN Behavioral Health is seeking a Director of IT Operations to lead day-to-day technology operations and service delivery across the organization. Reporting to the Vice President of Information Technology & Services, the Director provides operational leadership for end-user services, infrastructure, connectivity, technology implementations, and other IT operations. Working within a managed-services environment, the Director coordinates internal IT staff, the managed service provider, technology vendors, and organizational leaders to establish priorities, resolve escalations, and ensure work is completed effectively and timely.

This is a hands-on leadership role that combines oversight with direct involvement. The Director remains actively engaged in technical problem-solving, projects, implementations, and operational activities when their involvement adds value, while leveraging the MSP and other specialized resources for much of the technical execution. The Director also serves as an accessible technical and operational resource to internal IT staff, providing guidance, coaching, and problem-solving support.

Key Responsibilities

Lead day-to-day IT operations and service delivery across the organization, coordinating internal IT staff, the MSP, and other technical partners.
Maintain ownership of operational issues and initiatives through completion, regardless of whether technical execution is performed by internal IT staff, the MSP, or another vendor.
Serve as a technical and operational resource to internal IT staff, providing guidance, coaching, and hands-on assistance with troubleshooting, projects, and implementations as needed.
Manage the operational relationship with the MSP, setting priorities, monitoring service quality, evaluating recommendations, and holding the provider accountable for commitments and outcomes.
Lead resolution of significant, complex, or recurring technology issues by engaging the appropriate resources, removing barriers, and ensuring follow-through.
Oversee delivery and lifecycle of end-user technology, including standards, procurement, deployment, replacement, onboarding, and offboarding.
Coordinate network, internet, wireless, telecommunications, and infrastructure needs with internal resources, the MSP, carriers, and other vendors.
Lead technology projects and implementations, including new locations, expansions, relocations, acquisitions, and significant system changes.
Oversee cybersecurity follow-through by ensuring required assessments are completed, identified risks are tracked, and remediation by the MSP and security partners is completed timely.
Monitor service performance and recurring issues to identify root causes, improve reliability, and strengthen the user experience.
Establish and reinforce consistent IT standards, procedures, documentation, asset records, and support practices across the organization.
Evaluate technology and vendor recommendations and provide practical technical input for procurement, renewals, budgeting, and operational decisions.
Communicate significant outages, risks, project impacts, technology changes, and unresolved barriers clearly to stakeholders and leadership.
Identify opportunities to standardize, automate, and simplify IT processes while supporting evolving organizational priorities.

Qualifications & Requirements

Demonstrated ability to lead IT operations while remaining willing and able to become directly involved in technical problem-solving and execution when appropriate.
Broad working knowledge of end-user computing, infrastructure, networking, cloud and SaaS services, telecommunications, identity and access, and enterprise technology support.
Strong experience working with managed service providers and technology vendors, including setting priorities, evaluating recommendations, monitoring performance, and driving accountability.
Ability to serve as a trusted technical resource and coach to IT staff with varying levels of experience and expertise.
Strong analytical, troubleshooting, organizational, and project-management skills with the ability to manage multiple concurrent priorities and initiatives.
Strong written, verbal, and interpersonal communication skills with the ability to translate technical issues for nontechnical audiences and work effectively across departments and levels of leadership.
Understanding of cybersecurity, privacy, and technology-risk principles applicable to a healthcare environment.
Collaborative, service-oriented leadership style with a strong sense of ownership, follow-through, and shared accountability; ability to travel as business needs require.

Qualifications

Education

Preferred: Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, or a related field.
An equivalent combination of relevant education, technical certifications, and progressively responsible experience may be considered.

Experience

Required: Seven or more years of progressively responsible information technology experience, including significant responsibility for IT operations, infrastructure, technical support, or service delivery.
Required: Experience leading IT staff, technical teams, projects, or external service providers and driving work through completion.
Required: Experience supporting a broad enterprise technology environment, including Microsoft 365, endpoint technologies, networking, cloud or SaaS services, and cybersecurity controls.
Preferred: Experience supporting multi-site organizations and managing relationships with MSPs, carriers, and other technology vendors.
Preferred: Healthcare technology experience, including environments subject to HIPAA privacy and security requirements.

Apply Now

Refine Your Search

it manager jobs in columbus

Director, IT Operations

Information Technology Manager 1

Manager, Information Technology - End User Support

IT Manager, Ops Tech Solutions (OTS)

IT Manager

IT Ops Manager

IT Operations and Portfolio Manager

IT Manager - Infrastructure & Cybersecurity

Manager, Client Services Engineering

Infrastructure and Systems Manager

Director, IT Endpoint Engineering

Information Technology Supervisor 3 (PN 20079216)

Manager, Tech Ops Engineer

Senior Manager of Infrastructure, Security & Operations

Data Center Operations Manager (Nights), Data Center Operations

IT Service Desk Manager

Senior Infrastructure Engineering Manager

ATM Manager

IT Functional Manager-NetSuite Order Management

Information Technology Enterprise Risk Manager

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