Top 12 It operations manager Jobs in Columbus

IT Operations and Portfolio Manager
Franklin County Board of Developmental Disabilities —Columbus, OH
- Azure
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
9d
Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
CRM Business Operations Manager
Franklin University —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
- Free parking
- Tuition reimbursement
Healthcare Technical Consulting Manager - IT Strategy & Operations
Huron Consulting Services LLC —Columbus, OH
- $130,000 - $150,000 a year
- Full-time
- Oracle
- 5 years
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Information Technology Supervisor 3 (Security Operations Group)
State of Ohio - Public Safety —Columbus, OH
- Overtime
- Background check
- Microsoft Access
- Computer Science
- Free parking
- Paid holidays
3d
Digital Technology Manager, Data Center Operations
Google —New Albany, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
12d
Senior Manager of Infrastructure, Security & Operations
Wallick —New Albany, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Paid parental leave
- Health insurance
Quick Apply
Senior Product Operations Manager
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
- Paid parental leave
- Health insurance
Technical Project Manager (Data Center Operations)
EOS —Columbus, OH
- Overtime
- Microsoft Outlook
- 5 years
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply

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Michael Page —Columbus, OH
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Data Center Project Manager
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Partnering with design and engineering teams to resolve constructability challenges and technical issues. Strong ability to interpret drawings, specifications,…
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IT Operations and Portfolio Manager
Franklin County Board of Developmental Disabilities —Columbus, OH
Experience conducting privacy impact assessments, security risk assessments, or AI risk assessments. Bachelor's degree in Information Technology, Computer…
9d
Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year

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IT Operations and Portfolio Manager

Franklin County Board of Developmental Disabilities -
Columbus, OH

Apply Now

Job Details

9 days ago

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Vision insurance
Life insurance
Retirement plan

Qualifications

Team leadership
Managing IT teams
Public Cloud
Enterprise architecture
Bachelor's degree
Vendor relationship management
Computer networking
Technology budget management
Managing projects
Supplier relationship management (SRM)
Managing business operations budgets
Cross-functional communication

Full Job Description

Reports To: IT Director

Position Summary

The IT Operations & Portfolio Manager is responsible for overseeing the operational management and portfolio governance of the organization's Information Technology services and initiatives. Reporting directly to the IT Director, this leadership position supports the effective delivery, maintenance, and continuous improvement of IT infrastructure, systems, and applications, while managing the IT project portfolio to align technology investments with organizational goals.

The successful candidate serves as a key member of the IT leadership team, balancing strategic planning with day-to-day operational oversight to ensure technology services are reliable, cost-effective, and responsive to business needs.

Key Responsibilities

IT Operations Management – 50-60%

Oversee the daily operations of all IT infrastructure, systems, and applications.
Provide leadership to ensure the availability, reliability, and performance of enterprise technology systems.
Manage service delivery, problem resolution, and change management processes.
Monitor operational metrics, service level agreements (SLAs), and key performance indicators (KPIs) and lead continuous improvement opportunities.
Establish and maintain IT policies, standards, procedures, and best practices.
Assist with managing vendor relationships, contracts, software licensing, and third-party service providers.

IT Portfolio Management - 25-30%

Manage the organization's IT project and technology portfolio to ensure alignment with strategic business objectives.
Prioritize technology initiatives based on organizational needs, available resources, risk, and budget.
Monitor project progress, resource allocation, timelines, and budgets across the IT portfolio.
Identify opportunities to improve operational efficiency through technology modernization and process improvement.
Collaborate with business leaders to assess technology needs and develop strategic roadmaps.
Partner with business teams and within IT to evaluate proposed technology and AI initiatives for business value, cybersecurity risk, privacy impact, regulatory compliance, and operational sustainability before implementation.

Perform research and provide guidance on technology projects in multiple technology domains.

Leadership & Collaboration – 25-35%

Partner with the IT Director to develop and execute the organization's IT strategic plan.
Supervise and mentor IT staff, fostering professional development and accountability.
Work collaboratively with department leaders to understand business requirements and deliver effective technology solutions.
Prepare reports, presentations, and recommendations for executive leadership regarding IT operations, project status, and technology investments.
Assist in developing technology governance, data governance, and AI governance policies.
Provide guidance to Board leadership regarding the appropriate, secure, and ethical use of artificial intelligence technologies in government operations.
Review departmental requests and partner with the Enterprise Security Manager to ensure compliance with Board policies, privacy requirements, cybersecurity, and AI standards.

FCBDD Leadership Expectations

Models and advances Franklin County DD's core values through leadership, strategic decision-making, employee development, technology governance, and organizational partnerships. Creates and sustains a culture of engagement, innovation, accountability, and service excellence that is reflected in both internal operations and stakeholder experiences.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
Five or more years of progressively responsible experience in IT operations, infrastructure management, application management, enterprise architecture or IT leadership.
Demonstrated experience managing technology portfolios, operational services, and cross-functional IT initiatives.
Working knowledge of enterprise infrastructure, cloud technologies, modern applications, networking, cybersecurity, and IT service management frameworks.
Experience with IT governance, budgeting, vendor management, and project management methodologies.
Excellent leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications

Project Management Professional (PMP), ITIL Foundation, or equivalent certification.
Experience with portfolio management, strategic planning, and organizational change management.
Experience leading enterprise technology initiatives and digital transformation projects.
Experience developing technology governance, cybersecurity governance, data governance, or AI governance policies.
Familiarity with Microsoft Copilot, Azure AI, Microsoft Purview, AI governance frameworks, or comparable enterprise AI platforms.
Experience conducting privacy impact assessments, security risk assessments, or AI risk assessments

Compensation and Benefits

This position contributes to the Ohio Public Employees Retirement System (OPERS).

Benefits of working at the Franklin County Board of Developmental Disabilities include:

Tuition reimbursement
On-site fitness
Generous health care package including health, vision, dental, and life insurance
Childcare assistance
14% employer contribution toward retirement plan
(www.opers.com or www.strsoh.org)
Deferred compensation options
(www.ccao457empower-retirement.com and www.ohio457.org)
Paid holidays
Excellent leave policies including sick, vacation, and personal days

How to Apply

To apply, please submit:

Resume
Cover Letter
Application
Behavior Assessment (PI Assessment Link)

Apply Now

Refine Your Search

it operations manager jobs in columbus

IT Operations and Portfolio Manager

Technical Service Operations Manager

Data Center Operations Manager (Nights), Data Center Operations

CRM Business Operations Manager

Healthcare Technical Consulting Manager - IT Strategy & Operations

Information Technology Supervisor 3 (Security Operations Group)

Digital Technology Manager, Data Center Operations

Senior Manager of Infrastructure, Security & Operations

Senior Product Operations Manager

Technical Project Manager (Data Center Operations)

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