Top 222 It professional 3 security & system Jobs in Columbus

IT Support Specialist
Donatos Pizza —Columbus, OH
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Windows
Quick Apply
IT Specialist
Luxe Brands —Columbus, OH
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Agency Information Security Professional 1 (Cyber)
State of Ohio - Public Safety —Columbus, OH
- $38.01 an hour
- Overtime
- Background check
- Computer Science
- Pass drug screening
- Free parking
- Paid holidays
6h
IT SharePoint Manager (Information Technology Manager 1)
State of Ohio - Medicaid —Columbus, OH
- $48.93 - $69.94 an hour
- Overtime
- Computer Science
- Public speaking
- System design
- Paid holidays
- Health insurance
Identity & Access Management Analyst
Heartland Bank —Whitehall, OH
- Mid-level
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
Infrastructure Support Specialist
Gardant —Columbus, OH
- $65,000 - $85,000 a year
- Computer science
- Clean driving record
- Computer Science
- Wellness program
- Dental insurance
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
EpicCare Orders Analyst (Information Technologist 3) - 20034215
State of Ohio - Behavioral Health —Columbus, OH
- $34.53 an hour
- Online Application
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
10d
Solutions Eng, Infrastructure
Liberty Mutual —Columbus, OH
- $137,000 - $257,000 a year
- Full-time
- Hybrid work
- Java
- Master's degree
- Bachelor's degree
2d
Dedicated Meta Technician Expert - Part Time
Channel Partners —Reynoldsburg, OH
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)
Fire Alarm Service Technician
KOORSEN FIRE & SECURITY INC. —Columbus, OH
- $19 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- 401(k)
Quick Apply
8d
Fire Alarm Installation Technician
KOORSEN FIRE & SECURITY INC. —Columbus, OH
- $19 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- 401(k)
Quick Apply
11d
CSA Agent
Tailored Management —Columbus, OH
- $15 - $17 an hour
- Contract
- Fingerprint clearance
- Computer skills
- Outdoor work
Quick Apply
Field Tech II | Columbus, OH
SITEMETRIC LLC —Columbus, OH
- $23 - $27 an hour
- Full-time
- Construction site
- 5 years
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician, ADC InfraOps DCO Tech
Amazon Data Services, Inc. —Hilliard, OH
- $33 - $58 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Data Center Specialist
White Castle —Columbus, OH
- From $26.12 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Free parking
- Profit sharing
13d
IT Engineer
Cognition AI —London, OH
- Full-time
- Google Workspace
- Computer science
- Computer Science
Director of Security - Hilton Columbus Downtown
Hilton —Columbus, OH
- Full-time
- Hospitality
- Hotel
- Budgeting
7d
Network Systems Administrator
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Office
- Wellness program
- Health insurance
Epic HIM Analyst (Information Technologist 3) - 20039348
State of Ohio - Behavioral Health —Columbus, OH
- $34.53 an hour
- Online Application
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
3d

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IT Support Specialist

Donatos Pizza -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Mobile device support
Linux support
Incident report management
IT system monitoring
Incident management software
iOS
Windows
System maintenance
SQL
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Desktop applications
POS
Mobile device management
macOS
NPM
Network monitoring tools
Desktop administration
Ticketing system technical support
Database software proficiency

Full Job Description

Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you’re looking for your first job or want to advance your career, you’ll love being part of a work environment that’s not just rewarding and fun, but supportive too. We’re committed to hiring associates who we feel will be a great fit with the Donatos family – and then empowering them to become leaders who bring out the full potential of everyone around them.

Position Summary

The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following established policies/procedures and escalation processes. IT Support Specialists must have excellent customer service skills to resolve any emerging problems end users may face with accuracy and efficiency, ensuring high customer satisfaction.

Monday-Friday 10:00 am-7:00 pm.

Our Mission: To Promote Goodwill through Product, Service, Principle, and People.

Our Values: I LOVE FOOD

Integrity

Loving

Fun

Of Service

Open Minded

Disciplined

Job Duties and Responsibilities

Respond to telephone calls, email, web based, and personnel requests for technical support.
Track and monitor issues to insure a timely resolution.
Escalate tickets in the current call-tracking database (when problem lies outside of Level 1 responsibility).
Identify, research, and resolve technical problems.
Respond to and log in the current call-tracking database and request for services both during office hours and after hours when scheduled.
Troubleshoot telephone issues, both in-house and at the restaurant level, using appropriate documentation.
Perform the polling duties so warehouse is 100% loaded, when scheduled.
Re-send and update any unfinished update jobs sent to any restaurants.
Recognize and report any unfinished update jobs sent to any restaurants.
Monitor software.
Modify network user accounts and group memberships.
Change user passwords as required.
Support store POS conversions and rollouts and participate in testing efforts.
Street Files / Inventory Updates / Menu Management.
Prepare and maintain system support documentation both procedural and trouble shooting.
Participate in and conduct technical training programs and desktop applications as needed.
Maintain up to date technical skills appropriate for focused areas (Level2) development.

Identify and resolve:

Basic terminal and printer setup issues and problems.
Basic POS related issues such as associate file maintenance, re-direction of printers, terminal/register assignments, etc.
Data communication problems.
Internet connectivity problems.
E-mail problems.
Basic office tool usage and problems.
Security and access setup issues.

Donatos has identified this position is eligible for the following work arrangements:

Full-Time Onsite: The Associate in the position will work all regularly scheduled days onsite.
Hybrid: Position requires the physical presence of an Associate to complete some duties or collaboration, balanced with solo work that does not require on-site resources or relationships. The Associate in this position will work 3 regularly scheduled days onsite, 2 days off-site weekly.

Positions that are eligible for hybrid work do not automatically qualify the Associate to perform in a hybrid work arrangement.

Minimum Requirements

IT Support Specialists must have a flexible schedule that includes the ability to work variety of opening or mid shifts, along with working weekends and holidays.

Education

Associate-level degree in Computer Science, Information Systems, related fields, or\\ equivalent experience.
Appropriate professional certifications are preferred, but not required.

Previous Experience

Certified or formal training in key technologies as Level 2 expert.
Basic knowledge of physical network connectivity (LAN/WAN/VPN).
Intermediate knowledge Windows OS, Mobile devices (Android & IOS) of Linux and other operating systems.
Strong knowledge of Incident management process and tools logging problem/resolution activities.
Intermediate experience with Active Directory, MySql, SQl tools and ADM.
Intermediate knowledge of monitoring tools: SolarWinds, MDM, APM, NPM & UEM.
Hands on experience with PC, Mac OS, Server, and desktop hardware & software.
Web technologies.
Must be customer-centric with excellent problem-solving abilities, oral and written communication skills, as well as organizational and customer service skills.
Knowledge of commonly used concepts, practices, and procedures within a Help Desk environment is required (including ticketing systems)

Physical Requirements

Must be able to lift up to 40 lbs occasionally (servers).

Donatos is an Equal Opportunity/ Affirmative Action Employer:

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Job Type: fulltime

Education: Associate's degree

Work location: On-site

Quick Apply

Refine Your Search

it professional 3 security & system jobs in columbus

IT Support Specialist

IT Specialist

Agency Information Security Professional 1 (Cyber)

IT SharePoint Manager (Information Technology Manager 1)

Identity & Access Management Analyst

Infrastructure Support Specialist

IT Help Desk Technician

EpicCare Orders Analyst (Information Technologist 3) - 20034215

Solutions Eng, Infrastructure

Dedicated Meta Technician Expert - Part Time

Fire Alarm Service Technician

Fire Alarm Installation Technician

CSA Agent

Field Tech II | Columbus, OH

Data Center Technician, ADC InfraOps DCO Tech

Data Center Specialist

IT Engineer

Director of Security - Hilton Columbus Downtown

Network Systems Administrator

Epic HIM Analyst (Information Technologist 3) - 20039348

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