Top 10 It service desk manager Jobs in Columbus

IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
6d
IT Service Desk Consultant
eBusiness Solutions Inc. —Columbus, OH
- $19 - $24 an hour
- English
- Mid-level
- Office
Quick Apply
IT Manager
MA Design —Columbus, OH
- Google Workspace
- Azure
- Computer Science
- Profit sharing
- Health savings account
6d
Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
1d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Windows
Quick Apply
14d
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- 5 years
- ERP systems
- Dental insurance
- 401(k)
Quick Apply
8d
Manager, Endpoint Platform Engineering (NJUS)
NetJets —Columbus, OH
- Customer service
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
Field Technician
Vinson —Hilliard, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
14d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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1d
Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
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IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
A clear, confident communicator who can translate technical issues for non-technical users. They are comfortable working across cloud platforms, endpoint…
Quick Apply
6d
IT Service Desk Consultant
eBusiness Solutions Inc. —Columbus, OH
During the interview process with ODPS staff, the proposed consultant must demonstrate the technical and functional competence required for the assigned project…
$19 - $24 an hour
Quick Apply

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it service desk manager jobs near columbus

IT Support Specialist II

WESTINGHOUSE OUTDOOR POWER EQUIPMENT -
Columbus, OH

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Job Details

6 days ago

Benefits

Health savings account
Disability insurance
Health insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Mobile device support
Laptop (troubleshooting support)
Microsoft Exchange
Public Cloud
Research
Printer (troubleshooting support)
Email configuration (technical support)
Wireless communication system operation
Computer hardware
Desktop (troubleshooting support)
Azure AD
Networking equipment (troubleshooting support)
macOS administration
Microsoft Teams
SharePoint
UEM
VPN management
Peripheral hardware support
Intune
Identity & access management

Full Job Description

We are seeking an experienced IT Support Specialist to provide desktop support and maintain a modern, multi-tenant Microsoft cloud environment.

This role serves as a technical mentor and key escalation point, combining hands-on involvement in end-user support, Microsoft 365 administration, and network operations. The ideal candidate is technically well-rounded, communicates clearly and confidently, and operates with a strong sense of urgency and ownership. They are comfortable working across cloud platforms, endpoint management, and networking infrastructure, and take initiative in driving issues to resolution while supporting and guiding others

Duties/Responsibilities:

End-User & Desktop Support

Provide Tier 1–3 support for Windows and macOS devices
Troubleshoot hardware, software, phones and peripheral issues
Research and make recommendations on new hardware
Support Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)
Manage onboarding/offboarding, device provisioning, and user setup
Develop and maintain documentation and user guides
Opportunity for occasional travel to other facilities

Microsoft Cloud & Endpoint Management

Manage users, groups, and access in Entra ID (Azure AD)
Deploy and manage devices using Intune / Endpoint Manager
Enforce security policies, MFA, and conditional access

Network & Infrastructure

Support firewalls, VPNs, and network security policies
Maintain wireless infrastructure (UniFi or similar platforms)
Troubleshoot connectivity issues across wired and wireless networks
Support DNS, DHCP, VLANs, and general network operations

Systems & Operations

Monitor system health, patching, and updates
Support file shares, printers, and core infrastructure services
Assist with backup, recovery, and disaster recovery processes
Maintain documentation and coordinate with vendors when needed

Required Skills/Abilities

Desktops, Laptops, Printers, Peripherals
Microsoft 365 (Exchange, Teams, SharePoint)
Entra ID / Azure AD and identity management
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs)
Endpoint management, troubleshooting, documentation, communication and customer service

Education and Experience:

2–4 years of IT support, systems administration, or similar experience
IT Service Desk experience
Experience with multi-tenant Microsoft environments (MSP or similar)
Experience with firewalls (FortiGate) and wireless platforms (UniFi)
Familiarity with macOS in business environments
Certifications (Microsoft, CompTIA Network+/Security+, or similar)
Scripting or automation experience (PowerShell preferred)

Who You Are

A natural leader and mentor who others turn to for guidance
A clear, confident communicator who can translate technical issues for non-technical users
Highly responsive with a strong sense of urgency, especially when handling escalations or business-impacting issues
Focused on efficiency and continuous improvement, always looking for ways to streamline processes and reduce recurring issues
Proactive and accountable, taking ownership from problem identification through resolution
Calm under pressure and able to prioritize effectively in a fast-paced environment

Physical Requirements:

Prolonged periods of sitting and computer work
Ability to kneel, bend, and lift up to 40 pounds
Capability to perform occasional hands-on infrastructure tasks in office or facility environments

Compensation Package

Strong benefits

Multiple medical plans including HSA availability with company contributions
Company paid disability & life insurance coverage
Generous 401k matching
Competitive pay
Casual atmosphere/dog-friendly environment

Quick Apply

Refine Your Search

it service desk manager jobs in columbus

IT Support Specialist II

IT Service Desk Consultant

IT Manager

Help Desk Technician

Help Desk Analyst - Columbus, OH

Sr. IT Lifecycle & Support Specialist

Service Desk Analyst

Manager of Technology

Manager, Endpoint Platform Engineering (NJUS)

Field Technician

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