Top 58 It service desk representative i Jobs in Columbus

Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
IT Service Desk Specialist (Third Shift)
A&F Management Co. —New Albany, OH
- Overnight shift
- Microsoft Outlook
- Computer literacy
- Bachelor of Science
- Store discount
- Paid parental leave
Retail Merchandising Field Specialist
Channel Partners —Dublin, OH
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Outside Sales Representative
REXEL —Hilliard, OH
- Full-time
- Hybrid work
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
System Support Specialist I
ODW Logistics Inc —Lockbourne, OH
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Patient Representative - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Client Service Representative
GoodVets —Columbus, OH
- $16 - $24 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
IT Field Support Technician
LifeStance Health —Hilliard, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Columbus, OH
- 12 hour shift
- Inventory control
- Heavy lifting
- Outpatient experience
- Paid training
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
ECS Customer Service Representative
The Ohio State University —Columbus, OH
- $16.65 - $21.77 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
6d
Patient Care Technician-PCT
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Paid training
- Health insurance
8d
Youth Advocate, 1st Shift
Star House —Columbus, OH
- $21 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Case management
- Paid time off
- Parental leave
Quick Apply
4h
Guest Service Representative
VISTA HOST INC —Columbus, OH
- From $14 an hour
- Part-time
- English
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
4d
Front Desk Agent
MCR Hotels —Dublin, OH
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Weekend Receptionist
Darby Glenn —Hilliard, OH
- Part-time
- Skilled nursing facility
- Entry level
- Disability insurance
- Health insurance
Quick Apply
12d
GUEST SERVICE REPRESENTATIVE
FAIRFIELD - COLUMBUS EAST —Reynoldsburg, OH
- $15.50 - $16.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
12d
Will Call Associate
Sysco —Columbus, OH
- $13.80 - $20.72 an hour
- Basic math
- English
- High school diploma or GED
11d
Patient Care Technician - PCT FLOAT
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- Float pool
12d
Disability Representative Sr
Sedgwick —Dublin, OH
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Disability insurance

I want to receive the latest job alert for it service desk representative i in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service desk representative i jobs near columbus

Patient Representative jobs in Columbus, OH

Service Desk Support jobs in Columbus, OH

Customer Service Representative jobs in Columbus, OH

Youth Advocate jobs in Columbus, OH

IT Support jobs in New Albany, OH

Guest Service Agent jobs in Columbus, OH

Weekend Receptionist jobs in Hilliard, OH

Patient Care Technician jobs in Columbus, OH

IT Support jobs in Hilliard, OH

Patient Representative jobs in Knoxville, TN

Pharmaceutical Sales Representative jobs in San Diego, CA

Patient Representative jobs in Danvers, MA

Patient Care Technician Training jobs in Philadelphia, PA

Patient Representative jobs in Kapolei, HI

Animal Health Sales Representative jobs in Austin, TX

Patient Representative jobs in Tuscaloosa, AL

Remote Healthcare Customer Service Representative jobs in Michigan

Front Desk Agent jobs in Waikīkī, HI

Front Desk Agent jobs in Newington, CT

Front Desk jobs in Honolulu, HI

Patient Representative - 3rd Shift

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Writing skills
Conflict management
Cross-functional collaboration

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Patient Representative - 3rd Shift

Department:

University Hospital | Information Desks

Scope of Position

The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience. Departmental functions include patient experience measurement and strategy, patient relations, patient and family advisory programs, interpreter services, pastoral care, and information desk services. The Patient Experience Department is responsible for meeting accreditation and regulatory requirements related to patient rights, organizational ethics, and resolution of patient concerns.

The Patient & Family Relations Representative (T2) provides personalized guidance and support to ensure a positive patient and family experience from arrival to departure. They anticipate and identify needs, address any issues or concerns, and oversee the arrival and departure experiences of guests, patients, and visitors. By building relationships with patients, families, volunteers, students, and staff through Visitor Management policies, software, and procedures, they create an environment that promotes optimum patient experience and satisfaction.

The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas and hospital entrances to achieve optimal quality and communication. Additionally, the role supports the development, implementation, and coordination of programs and services that promote positive patient relations and satisfaction, including customer service behaviors and First Impressions skills.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUMC services, the Patient and Family Relations Representative provides effective and timely communication, information, visitation, physical comfort, and emotional support. They respond to family and visitor concerns with empathetic verbal communication, provide important non-clinical information, and offer proactive customer service interventions by anticipating the needs and feelings of families and visitors. They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery approaches when necessary.

Because the lobby and visitor lounge environment can sometimes become overwhelming and confusing to families and visitors, the Patient and Family Relations Representative actively communicates family issues, questions, and concerns, and provides regular communication and updates to families and visitors.

Minimum Qualifications

Must be available to work Sunday to Thursday, 9 pm to 5:30 am, OR, Tuesday - Saturday, 11:00 pm - 7:30 am, OR, Sunday - Thursday, 11:00 pm - 7:30 am
High school diploma and a minimum of 1 year of experience in customer service or patient relations desired.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, conflict resolution, problem solving, and writing and verbal communication skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Additional Information:

Location:

University Hospital - Rhodes Hall (0354)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

it service desk representative i jobs in columbus

Patient Representative - 3rd Shift

IT Service Desk Specialist (Third Shift)

Retail Merchandising Field Specialist

Outside Sales Representative

System Support Specialist I

Patient Representative - 2nd Shift

Client Service Representative

IT Field Support Technician

Patient Care Technician - PCT

Sr. Analyst, Enterprise Service Desk

ECS Customer Service Representative

Patient Care Technician-PCT

Youth Advocate, 1st Shift

Guest Service Representative

Front Desk Agent

Weekend Receptionist

GUEST SERVICE REPRESENTATIVE

Will Call Associate

Patient Care Technician - PCT FLOAT

Disability Representative Sr

I want to receive the latest job alert for it service desk representative i in columbus

Related Searches

Explore jobs in more locations

Job Title:

Department:

Additional Information:

Location:

Position Type:

Scheduled Hours:

Shift:

Job Seeker Tools

Employer Tools

Browse

Stay Connected