Top 71 It support analyst level 2 Jobs in Columbus

IT Support Analyst
Upstart Network, Inc. —Columbus, OH
- $42.93 - $58.00 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Business Solutions Analyst I
Chesapeake Utilities Corporation —Columbus, OH
- On call
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
Quick Apply
8d
Implementation Analyst I
DHL —Westerville, OH
- $70,000 - $115,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
AMI Analyst Assoc. - AMI Analyst
Ohio Power Company —Gahanna, OH
- $63,496.00 - $93,188.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business
- Tuition reimbursement
2d
Junior IT Security Analyst (Contract-to-Hire)
Blue Star Partners LLC —Columbus, OH
- $40 - $50 an hour
- Contract
- Mid-level
- Java
- Analysis skills
Quick Apply
SAP Basis Technical Analyst
Accenture —Columbus, OH
- $24.42 - $50.48 an hour
- Full-time
- Hybrid work
- Office
- Continuous improvement
- US work authorization
- Paid holidays
- Disability insurance
Quantitative Model Analyst 2
U.S. Bank National Association —Columbus, OH
- $86,360 - $101,600 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Cyber Operations Lead- Cloud/IaaS
Leidos —Whitehall, OH
- $87,100 - $157,450 a year
- 8 hour shift
- AWS
- Analysis skills
- Bachelor's degree
Data Analyst
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
Specialist, Technology Analyst
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
8d
Financial Analyst (PN 20013687)
State of Ohio - Health —Columbus, OH
- $26.54 - $27.56 an hour
- Full-time
- Background check
- ERP systems
- Research
- Paid holidays
- Health insurance
4d
001903 - Information Security Analyst
CBC Companies —Columbus, OH
- $75,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Profit sharing
- Health savings account
Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Sr. Financial Analyst (Investment Accounting) - PN: 20076570
State of Ohio - Workers' Compensation —Columbus, OH
- $31.47 - $46.08 an hour
- Full-time
- Background check
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- Health insurance
1d
Epic Certified HIM (Health information management) Consultant
Accenture —Columbus, OH
- $59,100 - $196,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Paid holidays
- Disability insurance
13d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Systems Analyst Sr
AEP Service Corporation —Gahanna, OH
- $87,633 - $109,543 a year
- Weekends as needed
- Computer Science
- 5 years
- Java
- Tuition reimbursement
9d
Functional System Analyst
AEP Service Corporation —Gahanna, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Tuition reimbursement
3h
HRIS Workday Configuration Analyst / Senior
AEP Service Corporation —Columbus, OH
- $74,551 - $109,543 a year
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- 401(k)
- Tuition reimbursement
2d
Consultant, Technology Analyst (Integration Engineer)
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
13d

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IT Support Analyst

Upstart Network, Inc. -
Columbus, OH

Apply Now

Job Details

Full-time
$42.93 - $58.00 an hour

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Network troubleshooting
Defect resolution root cause analysis
macOS support
Vendor communication
macOS
Problem management
Root cause analysis

Full Job Description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees’ network connections, system and application access, remote connections, and overall computer set-up.

As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles.

How you’ll make an impact:

Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk).
Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors.
Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities.
Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients’ productivity.
Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others.
Identify technological issue trends to proactively prevent problems and develop processes to resolve.
Respond to help desk inquiries in a succinct and meaningful way.
Resolve issues with Okta, GSuite, Atlassian, Slack, etc.

What we’re looking for:

Minimum requirements:

Have 2+ years of experience in a technical support or customer service environment supporting Mac OS.
Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki.
You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues.
Have experience or involvement with IT projects or large initiatives.
Have proficient understanding of internal and external customer requirements.
Have excellent written and verbal communication skills.
Are able to work with external vendors for services and support

Preferred qualifications:

Have strong familiarity with IT Operations and cloud applications.
You are able to create new support workflows.

Position Location - 5 days a week into Columbus office

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per Quarter at our other locations including San Mateo CA, Austin TX, and New York NY. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.

Columbus, OH - Anticipated Hourly Rate Range

$42.93—$58 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]

https://www.upstart.com/candidate_privacy_policy

Apply Now

Refine Your Search

it support analyst level 2 jobs in columbus

IT Support Analyst

Business Solutions Analyst I

Implementation Analyst I

AMI Analyst Assoc. - AMI Analyst

Junior IT Security Analyst (Contract-to-Hire)

SAP Basis Technical Analyst

Quantitative Model Analyst 2

Cyber Operations Lead- Cloud/IaaS

Data Analyst

Specialist, Technology Analyst

Financial Analyst (PN 20013687)

001903 - Information Security Analyst

Specialist, IT Restaurant Support

Sr. Financial Analyst (Investment Accounting) - PN: 20076570

Epic Certified HIM (Health information management) Consultant

Help Desk Analyst

Systems Analyst Sr

Functional System Analyst

HRIS Workday Configuration Analyst / Senior

Consultant, Technology Analyst (Integration Engineer)

I want to receive the latest job alert for it support analyst level 2 in columbus

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