Top 44 It technical system(s) support analyst Jobs in Columbus

Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
1d
Technical Sr. Analyst/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
1d
Workday Test Analyst (Remote)
SOLV Energy, LLC —Columbus, OH
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Business Systems Analyst III - Power
Williams Companies —New Albany, OH
- Full-time
- Hybrid work
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Employee stock purchase plan
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
3d
Functional System Analyst
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Tuition reimbursement
1d
IT Project Manager
Medical Mutual of Ohio —Dublin, OH
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Disability insurance
1d
FileNet Bus Sys Analyst - IT
Atlantic Casualty Insurance Company —Columbus, OH
- $65,557.04 - $86,901.19 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
10d
Implementation Analyst I
DHL —Westerville, OH
- $70,000 - $115,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Infrastructure Engineer – Enterprise Technology & Operations
AEP Service Corporation —New Albany, OH
- $87,633 - $128,688 a year
- Full-time
- Computer Science
- Customer service
- 5 years
- Tuition reimbursement
3d
Epic Senior Systems Analyst
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
Infrastructure Engineer
Medical Mutual of Ohio —Dublin, OH
- On call
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Systems Analyst Sr
AEP Service Corporation —Gahanna, OH
- $87,633 - $109,543 a year
- Weekends as needed
- Computer Science
- 5 years
- Java
- Tuition reimbursement
10d
Senior Reporting and Analytics Analyst
The Ohio State University —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
9d
HRIS Workday Configuration Analyst / Senior
AEP Service Corporation —Columbus, OH
- $74,551 - $109,543 a year
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- 401(k)
- Tuition reimbursement
3d
Manager - Engineering
The Wendy's Company —Dublin, OH
- $122,000 - $214,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Parental leave
- Employee assistance program
Security Spec Prin
AEP Service Corporation —Columbus, OH
- $98,993 - $128,688 a year
- Full-time
- Management
- High school diploma or GED
- Analysis skills
- Tuition reimbursement
1d
IS Epic Application Coordinator - Grand Central and Prelude
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Flexible schedule
Epic Pharmacy Analyst
OhioHealth —Columbus, OH
- Full-time
- Microsoft Access
- Microsoft Office
- Analysis skills
Senior Security Engineer
Medical Mutual of Ohio —Dublin, OH
- Hybrid work
- 7 years
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
14d

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it technical system(s) support analyst jobs near columbus

Technical Advisor/IT Support Analyst

One Identity -
Columbus, OH

Apply Now

Job Details

Full-time
1 day ago

Qualifications

SSO
Wireless networking
Incident management software
In-person customer service
Hardware maintenance
Equipment troubleshooting
Windows
Microsoft Office
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Azure AD
Networking equipment (troubleshooting support)
Microsoft Teams
MFA
Microsoft 365 support
Video conferences (communication methods)
VPN management
Identity and access management (IAM) solutions
Desktop administration
Hardware diagnostics
Intune
Video conferencing systems operation
Active Directory management
IT department experience

Full Job Description

Overview:

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts, and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud, and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

The IT Support Analyst will provide on-site IT support for our Dublin, Ohio office while also supporting employees across the Americas remotely. This role serves as the primary IT presence in a key regional hub and requires close collaboration with global IT teams. A strong focus on customer experience is essential - this person will be the face of IT for the region and must deliver a consistently positive, professional, and responsive support experience. We're looking for someone who takes ownership of issues, communicates clearly throughout the process, and treats every interaction as an opportunity to build trust with the people they support.

Working hours will align with standard business hours in Eastern Time, with occasional flexibility required to support other Americas regions and critical global incidents.

Responsibilities:

Provide hands-on IT support for the Dublin, Ohio office, including deskside support, troubleshooting, and user assistance
Act as the primary IT contact for the Dublin location, ensuring smooth day-to-day office and IT operations
Support additional Americas users and sites remotely, maintaining consistent service levels across the region
Support and deploy both Windows and Mac devices, with a primary focus on Windows systems for new hires and replacements
Assist with office setups, employee moves, and IT equipment relocation
Troubleshoot issues related to login, SSO, MFA, VPN, wireless, network connectivity, and enterprise applications
Support conference room technology (e.g., Microsoft Teams Rooms / Yealink systems) and office peripherals
Collaborate with global server, network, and security teams to resolve escalated issues
Track incidents, service requests, and assets using ITSM and asset management tools
Participate in regional rollouts, hardware refresh cycles, and global IT initiatives
Deliver a high-quality end-user experience by taking ownership of issues from start to finish, keeping users informed, and following up to ensure resolution
Proactively identify recurring issues or pain points and suggest improvements to reduce friction for end users
Follow company policies, security standards, and operational procedures
Ability to lift and move equipment up to 50 lbs as needed

Qualifications:

Minimum 3+ years of experience in IT support or end-user support in a corporate environment
Strong focus on customer experience is a must - you take pride in how you support people, not just how you fix things. You communicate clearly, follow through, and make sure users feel heard and supported throughout the process
Strong hands-on experience with Windows systems, hardware troubleshooting, and user support
Experience with Active Directory, Entra ID, SSO, and MFA support
Experience with network troubleshooting, VPN, and wireless connectivity issues
Comfortable supporting both on-site users and remote users across multiple locations
Strong communication skills and ability to work across different countries and cultures
Highly organized, able to manage priorities independently, and support multiple sites
Experience with ITSM tools (ServiceNow or similar) and asset tracking systems
Familiarity with Microsoft 365, Teams, Intune, and modern workplace tools

Preferred:

Experience supporting Americas regions or global organizations
Experience in a high-volume office environment (like Dublin hub)
Exposure to conference room / AV support (Teams Rooms, Yealink, etc.)
Additional language(s) such as Spanish or Portuguese (nice to have, not required)

Company Description

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

Life at One Identity means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com

#LI-CT1

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Refine Your Search

it technical system(s) support analyst jobs in columbus

Technical Advisor/IT Support Analyst

Technical Sr. Analyst/IT Support Analyst

Workday Test Analyst (Remote)

IT Business Systems Analyst III - Power

Business Systems Analyst (Vacancy)

Functional System Analyst

IT Project Manager

FileNet Bus Sys Analyst - IT

Implementation Analyst I

Infrastructure Engineer – Enterprise Technology & Operations

Epic Senior Systems Analyst

Infrastructure Engineer

Systems Analyst Sr

Senior Reporting and Analytics Analyst

HRIS Workday Configuration Analyst / Senior

Manager - Engineering

Security Spec Prin

IS Epic Application Coordinator - Grand Central and Prelude

Epic Pharmacy Analyst

Senior Security Engineer

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