Top 12 It technician – level 2 Jobs in Columbus

IT Help Desk Technician (Level 1–2 Support)
Pepper Construction —Dublin, OH
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Loan repayment program
Quick Apply
6d
IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
IT Service Desk Tier 2
U.S. Urology Partners —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Paid time off
IT Service Support Analyst 2
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Classroom
- Computer science
5d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —West Jefferson, OH
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
6d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Health Systems Informatics Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Disability insurance
4d
Desktop Support Technician II
iT1 —Columbus, OH
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)
Sequentur —Columbus, OH
- $60,000 - $70,000 a year
- On call
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
3d

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IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
Strong ability to translate technical information into easy-to-understand language for non-technical users. U.S. Urology Partners is one of the nation’s largest…
IT Service Desk Tier 2
U.S. Urology Partners —Columbus, OH
Strong ability to translate technical information into easy-to-understand language for non-technical users. U.S. Urology Partners is one of the nation’s largest…

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IT Help Desk Technician (Level 1–2 Support)
Pepper Construction —Dublin, OH
Experience with printer/peripheral troubleshooting and remote support tools. You’ll play a key role in managing identity and device security through Entra ID,…
Quick Apply
6d
IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
Strong ability to translate technical information into easy-to-understand language for non-technical users. U.S. Urology Partners is one of the nation’s largest…

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it technician – level 2 jobs near columbus

IT Help Desk Technician (Level 1–2 Support)

Pepper Construction -
Dublin, OH

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Job Details

Full-time
6 days ago

Benefits

Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Endpoint Security
Cloud identity and access management (IAM)
Knowledge management
Mobile device support
IT user and group management
Procedural guides
Encryption
Printer (troubleshooting support)
Cloud service support
Desktop (troubleshooting support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
Technical writing
Technical customer support for office equipment
Customer service knowledge base
MFA
UEM
IP networking
Office equipment system configuration
Online help documentation
Desktop administration
Cloud storage services
Peripheral hardware support
Intune
Identity & access management

Full Job Description

Pepper Construction leads the construction industry with energy and ambition that’s uncommon today. With offices in Illinois, Wisconsin, Indiana, and Ohio and nearly 100 years of experience, we combine cutting-edge methods and technology with practical execution to bring our clients’ visions to life — with precision, quality and confidence. We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project.

IT Help Desk Technician (Level 1–2 Support)
We are seeking a detail oriented, customer focused IT Help Desk Technician to provide Level 1 and Level 2 support across our Microsoft 365 environment. This role is ideal for someone who enjoys solving technical problems, supporting end users, and working with modern cloud based tools. You’ll play a key role in managing identity and device security through Entra ID, supporting Microsoft Teams Rooms and AV systems, and maintaining a secure, efficient technical environment.
This position is based out of our Dublin, OH location with some travel to job sites.
Key Responsibilities
Support & Troubleshooting

Serve as the first and second point of contact for IT support via phone, email, and ticketing system.
Provide hands on and remote support for Windows desktops, laptops, mobile devices, and peripherals.
Handle user onboarding/offboarding, including account setup and hardware provisioning.
Troubleshoot Microsoft 365 applications, printers, and file access (Egnyte).
Deliver high quality, customer focused support.

Advanced Support (Level 2)

Manage identity, security groups, and device access in Entra ID / Azure AD.
Administer and troubleshoot Microsoft Intune for device configuration, compliance, and policies.
Provide setup and ongoing support for Microsoft Teams Rooms, video conferencing, and AV equipment.
Support Egnyte file management, permissions, and sync issues.
Resolve networking issues (DNS, DHCP, IP configuration, switches, Wi Fi).
Support cybersecurity practices including MFA, encryption, patching, and endpoint compliance monitoring.

Required Skills & Experience

3–5 years of IT support experience (Level 1 and Level 2).
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune (required).
Experience supporting Microsoft Teams Rooms and AV hardware (required).
Strong customer service and communication skills.
Understanding of networking basics (IP, DNS, DHCP).
Experience with cloud file sharing platforms (Egnyte preferred).
Knowledge of cybersecurity fundamentals (MFA, endpoint protection, secure access).
Experience with printer/peripheral troubleshooting and remote support tools.
Certifications such as CompTIA A+, Network+, or Microsoft MD 100/MD 102 are a plus.
Ability to document processes and contribute to knowledge bases.

Soft Skills

Strong customer service orientation
Clear communicator able to explain technical solutions
Organized, detail oriented, and able to manage multiple priorities
Self starter with a collaborative mindset and willingness to learn

Pepper Construction is dedicated to offering our employees a comprehensive and best-in-class benefits package that prioritizes their physical, financial, and emotional well-being. We offer medical, dental, vision, life, and disability insurance plans, a generous 401k match, and a student loan repayment benefit. In addition to paid time off for company holidays, vacation, and personal days, Pepper offers fully paid medical and parental leave, mental health services, and more.
For additional information, visit www.pepperconstruction.com
Pepper Construction is an Equal Employment Opportunity employer.
Please note: Pepper does not sponsor work visas.

Quick Apply

Refine Your Search

it technician – level 2 jobs in columbus

IT Help Desk Technician (Level 1–2 Support)

IT Service Desk Tier 2

IT Service Desk Tier 2

IT Support Specialist II

IT Service Support Analyst 2

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Specialist II

Health Systems Informatics Technician 2

Desktop Support Technician II

IS Customer Service Analyst II - RIS

Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)

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