Top 25 Lending support specialist Jobs in Columbus

Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
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Remote Support Technology Navigator & SSA Liaison
A Better Choice Care LLC —Columbus, OH
- $28 - $35 an hour
- Part-time
- Hybrid work
- Public speaking
- Mid-level
- Residential
- Paid time off
- Flexible schedule
Quick Apply
10h
Affidavit Support Specialist
Upstart Network, Inc. —Columbus, OH
- $23.41 - $31.20 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Health savings account
- Employee stock purchase plan
9d
Lead Collection Specialist
OneMain Financial —Reynoldsburg, OH
- $18 - $24 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Travel reimbursement
- Employee stock purchase plan
1d
Customer Experience Specialist, Home Lending
Upstart Network, Inc. —Columbus, OH
- $25.48 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Travel
- Health savings account
- Employee stock purchase plan
12d
Area Customer Experience Specialist Non-NMLS - Polaris Oh
Huntington Bank —Columbus, OH
- Full-time
- Military
- Office
- High school diploma or GED
3d
Business Banking Closing Specialist
Huntington Bank —Columbus, OH
- Full-time
- Office
- High school diploma or GED
- US work authorization
Private Client Experience Specialist - Westerville, OH
JPMorganChase —Westerville, OH
- Online Application
- Mid-level
- Bachelor's degree
- 2 years
- Health insurance
- Tuition reimbursement
Mortgage Loan Servicing Specialist
Heartland Bank —Whitehall, OH
- Microsoft Excel
- Mid-level
- Office
HLC Project Lending Consultant II
Huntington Bank —Columbus, OH
- $57,000 - $113,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Paid holidays
11d
Consumer Banker IV (Bexley)
First Financial Bank —Bexley, OH
- $23.56 - $26.44 an hour
- Full-time
- Mid-level
- Office
- 3 years
Lifestyle Home Loan Specialist
Mutual of Omaha Mortgage —Dublin, OH
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Business Development Specialist - Columbus OH
Abbott Laboratories Employees Credit Union —Columbus, OH
- $23.08 - $38.46 an hour
- Full-time
- Up to 50% travel
- Research
- Mid-level
Quick Apply
Fraud Data Scientist (Credit/Debit Card Transaction & Strategy)
PNC Financial Services Group —Columbus, OH
- $91,000 - $169,000 a year
- Full-time
- 5 years
- Office
- SQL
- Wellness program
- Health savings account
Relationship Banker Business Specialist
PNC Financial Services Group —Columbus, OH
- $52,500 - $87,500 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Resource Customer Experience Banker- Worthington Ohio Area
Huntington Bank —Worthington, OH
- Full-time
- Military
- Office
- High school diploma or GED
Financial Center Manager III (Bexley)
First Financial Bank —Bexley, OH
- $58,000 - $78,000 a year
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid training
Commercial Banker-Government Banking-Vice President
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Business development
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Commercial Real Estate Credit Analyst II
Stifel —Dublin, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
FCBank, Commercial Relationship Manager
CNB Financial Corporation —Worthington, OH
- Full-time
- Office
- Business development
- Math
- Wellness program
- Paid holidays
Quick Apply

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lending support specialist jobs near columbus

Senior Client Relationship Representative

First Merchants Bank -
Columbus, OH

Quick Apply

Job Details

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

MLO License
Financial sales
High school diploma or GED
Decision making
Financial product expertise

Full Job Description

First Merchants is seeking a Senior Customer Relationship Representative to join our team! This position is responsible for delivering a high quality and meaningful customer service experience by accurately completing bank transactions, opening accounts, and processing loan applications, as well as identifying products and services to meet the current and future financial needs of bank clients. They are responsible for meeting or exceeding established individual and team sales goals, as well as ensuring service metrics achieve the strategic and tactical goals of the organization.

As part of this role you will:

Customer Experience and Relationship Management
- Deliver a consistently exceptional client experience by managing complex service and relationship needs in a fast-paced, relationship-focused banking center environment.
- Serve as a trusted advisor by conducting in-depth conversations to understand clients’ financial situations and recommend integrated solutions across multiple product lines.
- Act as a point of escalation for advanced client inquiries and service issues, ensuring timely, accurate resolution and appropriate follow-through.
- Proactively strengthen client relationships by leveraging service insights and feedback to build loyalty, retention, and advocacy.
- Maintain accurate and complete client records to support effective relationship building and nurturing.
Operational Excellence
- Perform and oversee complex monetary and non-monetary transactions, ensuring
  accuracy, efficiency, and adherence to internal controls.
- Complete operational responsibilities including balancing cash, teller systems (TCR),
  vault, ATM, and branch transactions as needed.
- Process and review higher-risk or more complex client requests in accordance with policy, including stop payments, exceptions, and account maintenance activities.
- Support overall banking center operational integrity by identifying trends, exceptions, or risks and escalating as appropriate.
- Ensure daily security procedures and operational standards are followed consistently.
Sales and Business Development Leadership
- Lead by example in achieving individual sales goals while actively supporting banking center scorecard performance.
- Conduct advanced guided conversations to identify opportunities to deepen client
  relationships through deposits, lending, digital tools, and referrals.
- Open new consumer and business accounts and process loan applications with a high degree of accuracy and knowledge.
- Drive effective onboarding by ensuring clients are enrolled in appropriate digital banking services and completing required follow-up activities.
- Actively engage in teleconsulting activities, including outbound call blocks and call nights to support individual and team performance.
- Utilize CRM and sales tools to document activity, manage pipelines, and support incentive plan requirements.
- Partner with internal product specialists and refer clients to merchant services, treasury management, mortgage, and investment partners as appropriate.
Team Collaboration and Leadership
- Serve as a senior resource within the banking center, providing guidance and informal coaching to Client Relationship Representatives and Service Associates.
- Support execution of the sales management process through participation in huddles, meetings, coaching conversations, and skill development activities.
- Assist the Banking Center Manager with operational reviews, audits, branch balancing, and workflow optimization.
- Support associate problem resolution and procedural inquiries, reinforcing consistent service and sales standards.
- Senior Client Relationship Representatives will serve as Banking Center Mentors and
  support onboarding and development of new hires.
Risk Management and Compliance
- Ensure adherence to all regulatory, compliance, and information security requirements, including BSA, OFAC, CIP, EDD, and related reporting standards.
- Exercise sound judgment in identifying, escalating, and documenting risk-related
  concerns.
- Complete required training and maintain strong working knowledge of regulatory,
  operational, and product updates.

To be successful in this position, we require the following:

High school diploma or equivalent (GED).
A minimum of one (1) year of banking, sales, or related experience and a minimum of six (6) months of experience selling products or services.
This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
Ability to obtain Notary Public designation.
Ability to multi-task in a fast-paced environment.
In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:

Prior banking experience.
Ability to sell and cross-sell bank products and services.

First Merchants offers the following:

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

lending support specialist jobs in columbus

Senior Client Relationship Representative

Remote Support Technology Navigator & SSA Liaison

Affidavit Support Specialist

Lead Collection Specialist

Customer Experience Specialist, Home Lending

Area Customer Experience Specialist Non-NMLS - Polaris Oh

Business Banking Closing Specialist

Private Client Experience Specialist - Westerville, OH

Mortgage Loan Servicing Specialist

HLC Project Lending Consultant II

Consumer Banker IV (Bexley)

Lifestyle Home Loan Specialist

Business Development Specialist - Columbus OH

Fraud Data Scientist (Credit/Debit Card Transaction & Strategy)

Relationship Banker Business Specialist

Resource Customer Experience Banker- Worthington Ohio Area

Financial Center Manager III (Bexley)

Commercial Banker-Government Banking-Vice President

Commercial Real Estate Credit Analyst II

FCBank, Commercial Relationship Manager

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