Top 30 Library jobs Jobs in Columbus

Customer Services Specialist ( 20/24 hr.) Northside Branch
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
6d
Customer Services Specialist ( 20/24 hr.) Main Library
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
4d
Media Clerk
Upper Arlington City Public Schools —Columbus, OH
- $20.51 - $22.76 an hour
- Full-time
- Word processing
- Writing skills
- High school diploma or GED
Circulation Assistant (620)
WORTHINGTON LIBRARIES —Columbus, OH
- From $19.57 an hour
- Rotating shift
- Customer service
- Computer literacy
- Merchandising
Customer Services Specialist ( 20/24 hr.) Karl Road Branch
Columbus Metropolitan Library —Columbus, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
2d
Circulation Assistant (640)
WORTHINGTON LIBRARIES —Worthington, OH
- From $19.57 an hour
- Customer service
- Computer literacy
- Merchandising
Customer Services Specialist ( 20/24 hr.) Reynoldsburg Branch
Columbus Metropolitan Library —Reynoldsburg, OH
- $18.01 - $23.26 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Health insurance
- Dental insurance
4d
Youth Learning Specialist (40 hr.) Gahanna Branch
Columbus Metropolitan Library —Columbus, OH
- $21.49 - $28.89 an hour
- Full-time
- Writing skills
- Research
- Office
- Health insurance
- Dental insurance
3d
Library Aide - Wright ES (26-27 School Yr)
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $18.91 - $20.84 an hour
- Full-time
- Word processing
- High school diploma or GED
- Computer networking
- Paid holidays
Library Aide (.5 FTE) - Sells MS (2026-2027 School Yr)
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $18.91 - $20.84 an hour
- Part-time
- Word processing
- High school diploma or GED
- Computer networking
- Paid holidays
Youth Learning Associate (20 hr.) Linden Branch
Columbus Metropolitan Library —Columbus, OH
- $19.23 - $25.48 an hour
- Part-time
- Customer service
- Writing skills
- Research
- Health insurance
- Dental insurance
13d
Research Library Assistant
EDISON WELDING INSTITUTE INC —Columbus, OH
- $20 - $23 an hour
- Part-time
- Organizational skills
- Ability to lift 25 pounds
- Entry level
Quick Apply
Director, Research Library Partnerships Programs
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Library Educational Paraprofessional
Reynoldsburg City School District —Reynoldsburg, OH
- Full-time
- School experience
- Experience working with individuals with disabilities
- Computer literacy
Community Outreach Federal Work Study - Columbus Metropolitan Library
Franklin University —Columbus, OH
- Part-time
- Background check
- Computer literacy
- Communication skills
Page
Delaware County District Library —Delaware, OH
- $12.44 an hour
- Extended hours
- Customer service
- Office
- Travel
Quick Apply
12d
Columbus Library General Cleaners
Scioto Services —Columbus, OH
- $15 - $17 an hour
- Full-time
- 18 years or older
- No experience needed
- English
Quick Apply
5d
Public Services Librarian
Ohio Dominican University —Columbus, OH
- Full-time
- Management
- Research
- Mid-level
Quick Apply
Community Manager
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- Master's degree
- Paid parental leave
- Health insurance
3d
Polar Archivist
The Ohio State University —Columbus, OH
- $70,000 - $80,000 a year
- Email
- Background check
- Pass drug screening
- Mid-level
4d

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Customer Services Specialist ( 20/24 hr.) Northside Branch

Columbus Metropolitan Library -
Columbus, OH

Apply Now

Job Details

Part-time
$18.01 - $23.26 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Loan forgiveness

Qualifications

Computer operation
Database systems
Writing skills
Windows
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Job Title: Customer Services Specialist (20/24 hr./Non-Exempt/Part-time)
Location: Northside Branch
Starting Pay Range: $18.01 – $23.26 hourly (commensurate with experience)
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: https://www.columbuslibrary.org/careers/employee-experience/.

What We Offer:

A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness.
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.

Comprehensive overview of our benefits: https://www.columbuslibrary.org/employee-benefits/

About the Position:

As a Customer Services Specialist, you will serve as a primary contact point for customers using the library. You are responsible for ensuring a positive customer experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Specific job responsibilities may vary based on work location.

Position Schedule

Wednesday 9:00am-1:00pm, Thursday 4:00-8:00pm
Friday 9:00am-1:00pm
every Saturday 9:00am-6:00pm
Every other Sunday 1:00-5:00pm (as assigned)

What You’ll Do:

Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
Supports location’s customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned.
Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying and coordinating with Information Technology staff as needed.
Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks.
Performs additional duties as assigned including serving on task forces, committees, etc.

Minimum Qualifications:

High School Diploma or G.E.D required.
Ability to express self effectively and concisely, both orally and in writing.
Knowledge of Internet and database services.
Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.

Working Conditions and Physical Demands

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.

Apply Now

Refine Your Search

library jobs jobs in columbus

Customer Services Specialist ( 20/24 hr.) Northside Branch

Customer Services Specialist ( 20/24 hr.) Main Library

Media Clerk

Circulation Assistant (620)

Customer Services Specialist ( 20/24 hr.) Karl Road Branch

Circulation Assistant (640)

Customer Services Specialist ( 20/24 hr.) Reynoldsburg Branch

Youth Learning Specialist (40 hr.) Gahanna Branch

Library Aide - Wright ES (26-27 School Yr)

Library Aide (.5 FTE) - Sells MS (2026-2027 School Yr)

Youth Learning Associate (20 hr.) Linden Branch

Research Library Assistant

Director, Research Library Partnerships Programs

Library Educational Paraprofessional

Community Outreach Federal Work Study - Columbus Metropolitan Library

Page

Columbus Library General Cleaners

Public Services Librarian

Community Manager

Polar Archivist

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