Top 54 Lobby supervisor Jobs in Columbus

Hotel Front Desk Supervisor/Guest Service Supervisor
The Courtyard Worthington —Columbus, OH
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
9d
Overnight Front Office Supervisor - Hilton Columbus Downtown
Hilton —Columbus, OH
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
1d
Front Desk Receptionist -Franklinton
Base Camp Recovery Center —Columbus, OH
- $18 an hour
- Full-time
- Ability to walk for extended periods
- HIPAA
- Clinic
Quick Apply
Patient Service Associate
Orthopedic One —Upper Arlington, OH
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
1d
Service Excellence Ambassador
OhioHealth —Columbus, OH
- Part-time
- Hospital
- Bachelor's degree
- Conflict management
9d
Front Desk Attendant - Full Time Afternoons
The Athletic Club of Columbus —Columbus, OH
- From $17.50 an hour
- Full-time
- Inventory management
- Entry level
- Free parking
Quick Apply
Service Excellence Ambassador 10p-630a Sun-Thu
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Bachelor's degree
- Conflict management
2d
Custodian
Cleaners Extraordinaire —Columbus, OH
- $20 an hour
- Full-time
- Background check
- Ability to lift 50 pounds
- Reliable transportation
Quick Apply
Receptionist - Part-time
Wallick —Columbus, OH
- $14 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- Paid parental leave
- Health insurance
Quick Apply
Member Service Representative (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $21 - $30 an hour
- Full-time
- Organizational skills
- Leadership
- Communication skills
- Cell phone reimbursement
Quick Apply
Environmental Services Technician - Full-Time
OhioHealth Rehabilitation Hospital - Dublin —Dublin, OH
- $17.50 - $21.33 an hour
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
- Dental insurance
- Paid time off
1d
Customer Service Supervisor
PetSuites —Grove City, OH
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Housekeeper
Courtyard Columbus Downtown —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- No experience needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Full-Time Teller
Telhio Credit Union —Worthington, OH
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Housekeeper I - Environmental Services
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Hospital
- Inpatient
- English
2d
Part-Time Night Audit
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
5d
Front Desk Associate
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
5d
Housekeeper I- Main Campus (1st Shift Tuesday-Saturday 7a-3:30p, Rotating Holidays)
Nationwide Children's Hospital —Columbus, OH
- Full-time
- English
- Office
- Ability to climb stairs
Relationship Banker (Float)
Telhio Credit Union —Columbus, OH
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Desk Agent
Innvite Hospitality —Obetz, OH
- $13 - $15 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Health insurance
Quick Apply

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Hotel Front Desk Supervisor/Guest Service Supervisor

The Courtyard Worthington
Columbus, OH

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Staff supervision
Writing skills
Basic math
English
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

The Courtyard by Marriott Columbus located in Worthington is seeking a Guest Service Supervisor / Front Desk Supervisor to join our amazing team. This person must have previous Front Desk experience in a hotel environment.

Responsibilities:

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Monitors lobby traffic and make staffing adjustments accordingly.
Prepare schedules for the front desk staff.
Oder supplies for all front of the house.
Fill in on all shifts as needed.
Ensure all brand standard training is completed for the front desk.
Engage in conflict resolutuion as it pertains to any staff concerns.
Assist with overseeing Hotel Effectiveness to ensure we have proper coverage as well as to ensure we are within budgetary guidelines.
Greet guests immediately with a friendly and sincere welcome. Us a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Milestone marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Requires standing and continual mobility throughout front office area.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for GSA's and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.

Job Skills:

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills.
Excellent customer service skills. Excellent communication skills.
Ability to access and accurately input information using a moderately complex computer system.

Education:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.

Experience:

Two years combined prior front desk and supervisory experience preferred. Minimum six months supervisory experience.

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Columbus, OH 43235 (Required)

Ability to Relocate:

Columbus, OH 43235: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

lobby supervisor jobs in columbus

Hotel Front Desk Supervisor/Guest Service Supervisor

Overnight Front Office Supervisor - Hilton Columbus Downtown

Front Desk Receptionist -Franklinton

Patient Service Associate

Service Excellence Ambassador

Front Desk Attendant - Full Time Afternoons

Service Excellence Ambassador 10p-630a Sun-Thu

Custodian

Receptionist - Part-time

Member Service Representative (Personal Banker - Sales)

Environmental Services Technician - Full-Time

Customer Service Supervisor

Housekeeper

Full-Time Teller

Housekeeper I - Environmental Services

Part-Time Night Audit

Front Desk Associate

Housekeeper I- Main Campus (1st Shift Tuesday-Saturday 7a-3:30p, Rotating Holidays)

Relationship Banker (Float)

Front Desk Agent

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