At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Description
Your Role:
The Manager, Business Operations will work with a variety of leaders across VS&Co to develop and execute large-scale, cross-functional and cross-channel initiatives that support growth and process improvement, especially in 3rd party and collaboration expansion. This individual takes initiatives from feasibility and concept development through testing, execution, and closure, following a formalized initiative management approach. Project management considerations include, but are not limited to: scope, objectives, approach, timeline, deliverables, risk, quality, success measures, resource planning, and change management. This position requires a deep understanding of supply chain and enterprise technology, the ability to embed best practices into daily operations and the ability to drive for results.
Your Impact:
Fully project manages 3rd party and collaboration vendor onboardings including:
Partnering with business leaders and legal partners to execute contracts
Gather extensive documentation based on corporate requirements
Defining Incoterms and enabling various transportation methods
Understanding and managing cross-functional onboarding requirements including product packaging and DC inbound requirements, and VS&CO regulatory, customs, and production requirements
Communicating with VS&CO and 3P brand leaders
Meeting deadlines for product launch
Troubleshoots various 3rd party vendor challenges in supply chain, product data, purchase orders, shipment profiles and product packaging, digital site-readiness, and customs, regulatory, production, and legal requirements
Enables initiatives and special projects in digital and retail spaces, mergers and acquisitions, and international markets via flexibility, creativity, and connecting the dots and systems knowledge (Ariba, SAP, Apex, PLM systems)
Troubleshooting master data issues for Amazon and 3rd party teams in various enterprise systems including SAP, Salesforce PIM, Rithum, Logicbroker, Adobe Experience Manager (DAM)
Full project management responsibilities including analysis, design and implementation of initiatives
Develops and manages all initiative activities include initiative timeline definition, risk analysis, and resource management
Provides detailed initiative planning including, status tracking and reporting, issue resolution, schedule development, and budget development
Provides ability to identify initiative costs, quantify benefits and develop compelling business cases
Executes the daily tasks associated with assigned initiatives, conducts follow-up, facilitates meetings, coordinates communication, and maintains documentation
Leads presentation development to gain required approval from senior management throughout a given initiative
Effectively communicates with all levels of the organization and external constituencies, such as suppliers and 3rd party vendors
Influences decision making to gain cross-functional alignment to achieve on-time execution of initiatives
Provides strategic thought partnership to functional leaders
Manage a team of analysts that support various 3rd party initiatives including vendor onboarding and Amazon and additional marketplace growth
Supply Chain Management Expertise
Provides process expertise related to the movement of products, information and funds across the VS&Co supply chain
Provides partners with an end-to-end view of current capabilities and opportunities to enhance processes, reduce costs, and improve capacity
Brings cross-functional knowledge to business initiatives requiring process and/or technology solution
Technology Expertise
Provides working knowledge of enterprise and supply chain systems such as order management, product development, system integration, master data management, reporting platforms, digital asset management, omni-channel supply chains, EDI, RFID, POS and stores systems, warehouse management, and transportation management
Facilitates the completion of functional specifications, design, and development of systems that support supply chain and third-party product processes
Provides an interface between business units and the information technology organization in support of supply chain system and third-party brand implementation
Click here for benefit details related to this position.
Minimum Salary: $99,400.00
Maximum Salary: $134,715.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
Your Experience:
Bachelor’s degree in Business, Supply Chain Management or equivalent; MBA preferred
5-7 years experience executing large-scale, cross-functional and cross-channel initiatives
Consulting experience a plus; SAP ERP, JDA, product development systems (Flex PLM / SAP PLM), Manhattan (WMS / TMS) or data visulalization / infograph experience a plus
Strong financial acumen; including comprehensive knowledge of financial terms and measures (e.g. retail math)
Strong interpersonal, organizational, and leadership skills
Ability to think strategically while focusing on tactical details
Ability to leverage diagnostic and problem-solving skills to creatively develop solutions to business problems
Effective communication skills across a broad range of organizational levels and functions including the executive level
Ability to influence without authority
Mature and open working style that stimulates a sense of cooperation and ownership and produces results
Ability to apply creativity in solution development
Ability to effectively frame concepts and develop strawman operational models
Ability to handle multiple tasks simultaneously
Some travel between Columbus and NYC home offices
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
