Top 68 Manager of computer user and network Jobs in Columbus

IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
IT Manager
MA Design —Columbus, OH
- Google Workspace
- Azure
- Computer Science
- Profit sharing
- Health savings account
Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
10d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Specialist
Luxe Brands —Columbus, OH
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Overtime
- Mid-level
- Office
- Analysis skills
- Wellness program
- Health savings account
Manager Telecommunications- Converged Network Svcs
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Computer Science
- Hospital
- Writing skills
Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Network Engineer
Quantum Health —Dublin, OH
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT System Administrator
Magna International —Lancaster, OH
- Full-time
- Computer science
- Computer Science
- ERP systems
- Profit sharing
- AD&D insurance
Quick Apply
Research Associate - Data Manager
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
IS BU Engineer - Columbus
Turner Construction Company —Columbus, OH
- Computer Science
- Mid-level
- Windows
Data Exchange Engineer
Medical Mutual of Ohio —Dublin, OH
- On call
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Computer Network Defense Analyst
AGE Solutions —Columbus, OH
- From $85,000 a year
- Writing skills
- Mid-level
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Lead Enterprise Systems Engineer
Northwest Bank —Columbus, OH
- Weekends as needed
- Azure
- System design
- Research
Quick Apply
2d
Cybersecurity and IT Audit Manager (NJUS)
NetJets —Columbus, OH
- 6 years
- Office
- Analysis skills
- Health savings account
- Disability insurance
Facilities Supervisor | Overnight Shift
Lululemon —Columbus, OH
- $87,700 - $115,100 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance

I want to receive the latest job alert for manager of computer user and network in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager of computer user and network jobs near columbus

Helpdesk Technician jobs in Columbus, OH

IT Auditor jobs in Columbus, OH

System Engineer jobs in Columbus, OH

IT Technician jobs in Columbus, OH

Engineer jobs in Columbus, OH

Facility Supervisor jobs in Columbus, OH

Network Engineer jobs in Dublin, OH

IT Manager jobs in Columbus, OH

IT Support Specialist jobs in Columbus, OH

Technical Support jobs in Columbus, OH

Network Analyst jobs in Columbus, OH

Systems Administrator jobs in Lancaster, OH

Technical Support Specialist jobs in Columbus, OH

Service Desk Analyst jobs in Columbus, OH

Technical Operations Manager jobs in Florida

School Facility Manager jobs in Massachusetts

Technical Operations Manager jobs in San Francisco Bay Area, CA

Technical Operations Manager jobs in Easton, PA

Automotive Sales Manager jobs in Los Angeles, CA

Technical Writer jobs in Baltimore, MD

IT Helpdesk Technician

STAQ Pharma Inc -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Equipment service recordkeeping
Endpoint Security
Knowledge management
Mobile device support
Network hardware support
Email customer support
Technical support via phone
IT user and group management
Phone communication
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Software deployment
Incident management software
In-person customer service
Hardware maintenance
Operating system updates
Incident Escalation
Printer (troubleshooting support)
Maintenance activity documentation
Information security compliance
Data integrity and documentation
Patch management
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Incident management operations support
Compliance documentation

Full Job Description

Job Summary:

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical assistance within a regulated pharmaceutical manufacturing environment. This entry-level position provides day-to-day support for computers, mobile devices, and networked systems while ensuring all work is performed in accordance with company policies.

The Helpdesk Technician assists with troubleshooting, imaging, deploying, and maintaining end-user devices and applications, escalating complex issues to the IT Support Technician or IT Manager as needed. This role is ideal for a motivated individual looking to build a strong technical foundation and advance within the IT department.

Required Skills/Abilities:

Helpdesk & End-User Support

Serve as the initial point of contact for all IT incidents, service requests, and inquiries via phone, email, or in-person.
Log, categorize, and track all support requests using the IT ticketing system, ensuring timely communication and resolution.
Provide Tier I support for desktops, laptops, mobile devices, printers, and peripherals.
Troubleshoot software, network connectivity, and hardware issues with minimal supervision.
Reset passwords, unlock accounts, and assist with user access requests under direction from the IT Manager or Support Technician.
Escalate recurring or complex issues through the appropriate channels while maintaining clear documentation.

System Setup & Maintenance

Assist with imaging, configuration, and deployment of new workstations and laptops in accordance with IT and validation procedures.
Maintain physical and digital IT asset inventory, including serial numbers, user assignments, and lifecycle tracking.
Support deployment and maintenance of hardware such as monitors, printers, phones, and network drops.
Assist with ensuring all end-user devices are compliant with security policies, patches, and antivirus updates.

Documentation & Compliance

Maintain accurate service records, equipment logs, and troubleshooting notes consistent with company documentation practices.
Follow approved SOPs and IT policies to ensure data integrity and compliance with company requirements.
Support preparation for IT-related audits by ensuring helpdesk documentation is complete and traceable.
Assist with validating IT systems and equipment under supervision, following established company protocols.

Team Collaboration & Professional Growth

Collaborate with the IT Support Technician, Systems Analyst, and Information Security Manager to resolve cross-functional IT issues.
Participate in ongoing training to develop technical and compliance-related skills.
Contribute to departmental improvement efforts, knowledgebase articles, and standard operating documentation.
Demonstrate strong customer service and communication skills to foster a positive IT support experience across departments.

Qualifications

Certification in Information Technology, Computer Science, or related field; or equivalent hands-on experience.
1+ years of experience providing technical support or customer service in a professional setting (internship or co-op experience acceptable).
Familiarity with Windows 10/11, Microsoft 365, and Active Directory environments.
Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN).
Strong problem-solving, documentation, and communication skills.
Ability to follow established procedures and maintain detailed records in a regulated environment.

Preferred Skills

Experience in a cGMP manufacturing setting.
Familiarity with IT ticketing systems and imaging tools.
Basic knowledge of endpoint security, patching, or asset management tools.
Certifications such as CompTIA A+ or ITIL Foundation are a plus.

The application window for this position is anticipated to be open at least 40 days

Quick Apply

Refine Your Search

manager of computer user and network jobs in columbus

IT Helpdesk Technician

Help Desk Technician

IT Manager

Technical Support Specialist Tier I

IT Support Specialist II

IT Specialist

Technical Product Support - EdTech

Technology Solution Center Analyst Lead

Manager Telecommunications- Converged Network Svcs

Technical Service Operations Manager

Service Desk Analyst

Network Engineer

IT System Administrator

Research Associate - Data Manager

IS BU Engineer - Columbus

Data Exchange Engineer

Computer Network Defense Analyst

Lead Enterprise Systems Engineer

Cybersecurity and IT Audit Manager (NJUS)

Facilities Supervisor | Overnight Shift

I want to receive the latest job alert for manager of computer user and network in columbus

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected