Top 3408 Manager of support services & operations Jobs in Columbus

Participant Relations & Operations Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $83,000 - $87,000 a year
- 5 years
- English
- Office
Quick Apply
Property Manager
Tenle LLC —Columbus, OH
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Production Manager - Aerospace and Defense
Advance CNC —Grove City, OH
- $130,000 a year
- 8 hour shift
- Pass drug screening
- Mid-level
- Criminal background check
- Paid holidays
- Disability insurance
Quick Apply
Manager of Support Services & Operations
ST VINCENT FAMILY SERVICES —Columbus, OH
- Full-time
- Hospitality
- Computer literacy
- Basic math
Quick Apply
5d
Unit Management Human Services Program Administrator 2
State of Ohio - Youth Services - Central Office —Columbus, OH
- $36.75 - $52.27 an hour
- Full-time
- Background check
- Pass drug screening
- Research
- Paid training
- Paid holidays
6d
Asset Protection Logistics Investigation Manager
Victoria's Secret —Reynoldsburg, OH
- $86,800 - $117,600 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
7h
Manager, Store Operations
Bath & Body Works —Columbus, OH
- $83,000 - $122,100 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Store discount
- Paid parental leave
7d
District Manager
Ross Stores —Columbus, OH
- $105,900 - $169,400 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
8d
Manager, Medicaid Value-Based Care Operations
CVS Health —Columbus, OH
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
Manager, Business Consultant - Process Improvement
CVS Health —Columbus, OH
- $54,300 - $159,120 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
6d
Reliability Manager
Anheuser-Busch —Columbus, OH
- $106,400 - $126,350 a year
- Full-time
- Engineering
- Mid-level
- Team management
- Disability insurance
- Health insurance
13d
Office Experience & People Ops Specialist
Orveon Global US LLC —Columbus, OH
- $55,000 - $83,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Transportation Manager I
DHL —Westerville, OH
- $85,000 - $110,000 a year
- Full-time
- 3 years
- Business development
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Director, Global Administration
Kyndryl —Columbus, OH
- $156,360 - $356,280 a year
- Full-time
- Remote
- 5 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
12d
General Manager - Entertainment Venue
San Rafael —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- Background check
- 5 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
2d
Shared Services Manager
Equitas Health, Inc. —Columbus, OH
- $74,500 - $89,400 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
Training Manager
Event Risk Inc —Lewis Center, OH
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Workplace Experience Coordinator
US AMR-Jones Lang LaSalle Americas, Inc. —New Albany, OH
- $55,300 - $80,200 a year
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Facilities Manager - Training Center
CBRE —Columbus, OH
- $85,000 - $105,000 a year
- Full-time
- Mid-level
- Driver's License
- Math
- Health insurance
- Dental insurance

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Participant Relations & Operations Manager

Columbus Metropolitan Housing Authority. -
Columbus, OH

Quick Apply

Job Details

$83,000 - $87,000 a year

Qualifications

Computer operation
Staff supervision
Workplace safety
Team supervision
Housing and Urban Development (HUD) regulations
Regulatory compliance
Social service program staff supervision
English
Team training
Section 8
Interviewing
Government records management
Productivity software
Office management
Training & development
Housing assistance programs
Stakeholder relationship building

Full Job Description

QUALIFICATIONS: An example of acceptable qualifications for this position:

Must possess a Bachelor’s degree from an accredited college or university. Minimum of five years of supervisory experience, and five years of experience in housing or related field. Equivalent combinations of education and experience may be considered.

LICENSURE OR CERTIFICATION REQUIREMENTS:

N/A

EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive.

Calculator, computer, computer software (e.g., Microsoft Office, Microsoft Teams, Microsoft Vizio, Scyphus, OnBase, SharePoint, OnCue, Dynamics, US Bank Software, Affordablehousing.com, ADP, Adobe Reader, and other applicable computer software), mobile phone, fax machine, copier, scanner, telephone, and other standard modern business office equipment.

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:

Employee ascends and/or descends ladders, stairs, or scaffolds; has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); is exposed to environmental conditions which may result in injury from fumes, odors, dusts, mists, gases, and/or poorly ventilated work areas; is exposed to possible injury from unclean or unsanitary conditions, electrical shock; works in or around crowds; has contact with potentially violent or emotionally distraught persons or vicious animals; has exposure to hot, cold, wet, humid, or windy weather conditions; exposure to hazardous driving conditions; has exposure to second-hand smoke; this is considered light work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor’s physical demands strength ratings.

In cases of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L. strength ratings recommend.

JOB DESCRIPTION AND WORKER CHARACTERISTICS:

JOB DUTIES in order of importance

ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:

The Participant Relations and Outcomes (P.R.O.) Agent Manager plays a crucial role in overseeing and supporting the Participant Relations and Outcomes (P.R.O.) Agent team within the Housing Choice Voucher (HCV) program. This position involves strategic leadership, including providing direction and support to the P.R.O. Agent Supervisor, to ensure the team effectively manages participant relations and achieves desired outcomes. The manager will ensure the team's alignment with organizational goals, maintain compliance with HUD and CMHA regulations, and uphold excellence in participant service.

Strategic Leadership and Management: Oversee the P.R.O. Agent team, providing guidance and support to the P.R.O. Agent Supervisor. Develop strategies to enhance team performance and service delivery.

Organizational Goal Alignment: Align the team's activities with organizational objectives, ensuring that quality customer service and performance standards are consistently met.

Workflow and Change Management: Collaborate within and across departments to adapt to changing workflows, compliance standards, and to maintain efficient practices.

Cultural Leadership: Promote the organization's mission, vision, and values within the team. Foster a positive work culture and community partnerships.

Project and Resource Management: Lead departmental projects and efficiently manage resources within the team.

Supervisor Support and Team Development: Directly support the P.R.O. Agent Supervisor, aiding in team development, mentorship, and conflict resolution.

Ensure the P.R.O. Agent team consistently achieves performance metrics, focusing on operational excellence and participant satisfaction.

Maintain compliance with regulatory standards and drive departmental efficiency.

Lead initiatives for team development and resource optimization.

Strategic Decision-Making: Navigate high-stakes decisions impacting the HCV program and the team.

Adaptive Leadership: Adapt to regulatory changes and evolving participant needs.

Balancing Priorities: Manage both the strategic vision and operational needs of the team.

Stakeholder Engagement: Engage with a variety of stakeholders, including senior management,

government officials, and community partners.

Dynamic Challenge Management: Address complex challenges and changes in the housing sector effectively.

OTHER DUTIES AND RESPONSIBILITIES:

Performs other related duties as assigned.

MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)

Knowledge of: interviewing; office practices and procedures; *Agency/department goals and objectives; *Agency/department policies and procedures; *workplace safety practices and procedures; *personnel rules and regulations; supervisory principles and practices; computer software; community resources and services; records management; personnel administration; office management; project management; government structure and process; public administration; government grant programs; state, federal, and local laws and/or regulations; employee training and development; local geographical area; business administration; English grammar and spelling; modern principles, practices, and techniques of Public Housing Authority management; the relationship of Public Housing Authority’s to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Authority; pertinent HUD regulations; federal, state, and local laws and regulations pertaining to public housing authorities; modern principles, practices, and techniques of rental property maintenance; Housing Choice Voucher and low-income housing policy and regulations; Housing Choice Voucher eligibility and rent calculation requirements, as required by HUD and Housing Quality Standard (HQS) Inspection Program; apartments & dwellings; construction.

Skill in: computer operation; use of modern office equipment; customer service; organization, planning, and time management.

Ability to: interpret a variety of instructions in written, oral, picture, or schedule form; deal with many variables and determine specific action; apply management principles to solve agency problems; define problems, collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; understand, interpret, and apply laws, rules, or regulations to specific situations; select most qualified applicant according to specifications for referral; read, copy, and records figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; copy records precisely without error; complete forms; prepare correspondence; compile and prepare reports; respond to routine inquiries from public and/or officials; conduct effective interviews; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; travel to and gain access to work site; maintain confidentiality.

POSITIONS DIRECTLY SUPERVISED:

Participant Relations and Outcomes Agents and Supervisors

Quick Apply

Refine Your Search

manager of support services & operations jobs in columbus

Participant Relations & Operations Manager

Property Manager

Director of Northwest Regional Emergency Communications Center (NRECC)

Production Manager - Aerospace and Defense

Manager of Support Services & Operations

Unit Management Human Services Program Administrator 2

Asset Protection Logistics Investigation Manager

Manager, Store Operations

District Manager

Manager, Medicaid Value-Based Care Operations

Manager, Business Consultant - Process Improvement

Reliability Manager

Office Experience & People Ops Specialist

Transportation Manager I

Director, Global Administration

General Manager - Entertainment Venue

Shared Services Manager

Training Manager

Workplace Experience Coordinator

Facilities Manager - Training Center

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