Top 29 Member services rep Jobs in Columbus

Event Monitoring Ctr Rep Assc
American Electric Power —Groveport, OH
- $22.14 - $27.67 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Tuition reimbursement
8d
CSR - CPAP Resupply Rep
Monitor Medical, Inc. —Reynoldsburg, OH
- $16 - $18 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Typing
Quick Apply
13d
Event Monitoring Ctr Rep Prin
AEP Service Corporation —Columbus, OH
- $35.84 - $44.80 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Tuition reimbursement
7d
Customer Service Representative – Used Auto Parts (Bilingual Spanish/English preferred)
Buckeye Auto Parts —Columbus, OH
- $41,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Sales
- Paid holidays
- Health insurance
Quick Apply
Food Service Representative
H.T. Hackney Co. —Columbus, OH
- $45,000 - $50,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Insurance Sales Rep
Ferrante Allstate —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Communication skills
- Marketing
- Paid holidays
- Paid time off
Quick Apply
Warehouse Customer Service Rep - Shipping/Receiving
ID Logistics —West Jefferson, OH
- $21 an hour
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Customer Service Rep - Second Shift
Planet Fitness - Duo Fit, LLC —Columbus, OH
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Sales Associate, Part Time - Easton Town Center, Columbus, OH
Vineyard Vines Retail, LLC —Columbus, OH
- $12.83 - $17.08 an hour
- Part-time
- Merchandising
- Ability to stand for extended periods
- Communication skills
- Employee discount
Quick Apply
Financial Services Rep - Annuity Operations
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
19h
Customer Service Rep Second Shift
Planet Fitness - Duo Fit, LLC —Gahanna, OH
- $13 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
Sales Representative - Facility Services
Cintas —Grove City, OH
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
Area Merchandiser Lead
PRE-US —Columbus, OH
- $17 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Inside Sales Rep
United Rentals, Inc. —Dublin, OH
- Full-time
- Clean driving record
- Merchandising
- Driver's License
- Paid parental leave
- Health insurance
Field Marketing Rep
OHIO STATE HOME SERVICES INC —Hilliard, OH
- From $52,000 a year
- Weekends as needed
- Bilingual
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
Outside Sales Rep
United Rentals, Inc. —Dublin, OH
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Sales Representative - Uniform
Cintas —Columbus, OH
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
Area Sales Manager
Workbox Holdings, Inc. —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Health savings account
Quick Apply
Director of Sales Training - High Ticket
Curvion Blue —Columbus, OH
- $120,000 - $150,000 a year
- Full-time
- Remote
- Senior level
- Teaching
- Analytics
Quick Apply
Practice Support Associate - South Central Advisor Group
Thrivent —Columbus, OH
- Contract
- Microsoft Excel
- Research
- Administrative experience
Quick Apply

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Event Monitoring Ctr Rep Assc

American Electric Power -
Groveport, OH

Apply Now

Job Details

Full-time
$22.14 - $27.67 an hour
8 days ago

Benefits

Tuition reimbursement

Qualifications

High school diploma or GED

Full Job Description

Job Posting End Date

08-31-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Security Operations and Event Monitoring Center (SOEMC) is an industry-leading operations center that plays a vital role in keeping AEP safe and compliant. An Event Monitoring Center Rep Assoc will answer alarms and phone calls to help protect AEP assets, assist internal customers, and be the face of AEP Security. The SOEMC monitors alarms throughout AEP’s footprint at various facilities, answers the corporate Security hotline, and helps maintain NERC CIP compliance.

The Event Monitoring Center Rep Assoc will oversee other SOEMC members and terminals to ensure AEP Security standards are met. Under direct supervision and using clearly defined procedures, responds to internal customers with security needs and addresses alarms using monitoring software. Handles basic level problems, uses existing procedures to solve routine or standard problems, and escalates other issues. Under minimal supervision and assisting with writing clearly defined guidelines, responds to internal customers with security needs and addresses alarms using monitoring software. Handles basic-level problems and provides solution options based on criticality. The role provides for the SOEMC and oversees the day-to-day operations of a 24/7 security monitoring and response function. Additionally, they lead efforts to detect, analyze, and respond to security incidents, ensuring timely resolution and minimal impact on the organization.

Job Description

What you’ll do:

Essential Job Functions & Tasks

Respond to incoming alarms using AEP’s monitoring software. Handles basic problems.
Answers the security hotline and assists internal customers with basic security needs.
Creates incident reports following standard procedure.
Troubleshoots fundamental security systems problems and provides technician support where needed.
Assist callers with access control or badge questions. Helps AEP maintain North American Electric Reliability Corporation (NERC) Critical
Infrastructure Plan (CIP) compliance following existing procedures.
Assists other operators and terminals to ensure standards are being met

Preferred Qualifications:

Excellent decision-making and problem-solving skills, plus verbal and written communication skills to technical and non-technical audiences of various levels in the organization
Previous experience in a call center or customer service role, demonstrating strong communication and problem-solving skills.
Familiarity with security systems and incident reporting processes.
Ability to remain calm and professional in high-pressure situations, ensuring customer satisfaction.
Knowledge of access control systems and NERC CIP compliance regulations is a plus.

Other Preferred Requirements:

Rotating shift work.
Ability to type 30 words per minute.

What We're Looking For:

Education requirements are listed below:

Possess a high school diploma or equivalent

Work Experience requirement listed below:

Minimum of one (1) year of military, law enforcement, government, security, or related experience. This experience can be acquired through roles such as security officer, IT security analyst, safety coordinator, or compliance officer. Previous experience in a call center or customer service role, demonstrating strong communication and problem-solving skills, may be considered as related experience.

What You'll Get:

Base Salary from $22.14 - $27.67 /hourly. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-003

Compensation Range:

$22.14 - $27.67

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Apply Now

Refine Your Search

member services rep jobs in columbus

Event Monitoring Ctr Rep Assc

CSR - CPAP Resupply Rep

Event Monitoring Ctr Rep Prin

Customer Service Representative – Used Auto Parts (Bilingual Spanish/English preferred)

Food Service Representative

Insurance Sales Rep

Warehouse Customer Service Rep - Shipping/Receiving

Customer Service Rep - Second Shift

Sales Associate, Part Time - Easton Town Center, Columbus, OH

Financial Services Rep - Annuity Operations

Customer Service Rep Second Shift

Sales Representative - Facility Services

Area Merchandiser Lead

Inside Sales Rep

Field Marketing Rep

Outside Sales Rep

Sales Representative - Uniform

Area Sales Manager

Director of Sales Training - High Ticket

Practice Support Associate - South Central Advisor Group

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