Top 12 Membership retention specialist Jobs in Columbus

Membership Concierge II
Life Time —Columbus, OH
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
Membership Concierge
Life Time —Dublin, OH
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
11d
Director of Membership
Scouting America —Columbus, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Disability insurance
- Health insurance
Sales Specialist, Senior Living
Wallick —Hilliard, OH
- $65,000 a year
- Full-time
- Background check
- Marketing
- Pass drug screening
- Paid parental leave
- Health insurance
Quick Apply
Senior Specialist, Creator Marketing (HCo)
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Marketing
- Office
- 3 years
- Store discount
- Paid parental leave
10d
Talent Acquisition Spec Sr
AEP Service Corporation —Columbus, OH
- $87,633 - $109,543 a year
- Full-time
- Up to 50% travel
- Office
- 3 years
- Tuition reimbursement
7h
Human Resources Specialist
GOSH Enterprises Inc. —Columbus, OH
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Leasing Associate
RPM Living —Columbus, OH
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
4d
Leasing Manager
RPM Living —Grove City, OH
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
2d

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Membership Concierge II
Life Time —Columbus, OH
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition. High School graduate or equivalent.
Membership Concierge
Life Time —Dublin, OH
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition. High School graduate or equivalent.
11d

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membership retention specialist jobs near columbus

Membership Concierge II

Life Time -
Columbus, OH

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Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Position Summary

As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties/Responsibilities

Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as a key point of contact for new membership sales and member retention interactions.
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Minimum Required Qualifications

Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.

Education:

High School graduate or equivalent

Years of Experience:

Minimum of 1-2 years of experience in customer service or sales

Licenses / Certifications / Registrations:

Complete Retention Specialist Certification within 60 days of hire
Passion to serve others
Effective communication skills

Preferred Requirements

Bachelor’s Degree in Hospitality

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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Refine Your Search

membership retention specialist jobs in columbus

Membership Concierge II

Membership Concierge

Director of Membership

Sales Specialist, Senior Living

Senior Specialist, Creator Marketing (HCo)

Talent Acquisition Spec Sr

Human Resources Specialist

Leasing Associate

Leasing Manager

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