Top 3 Msp help desk Jobs in Columbus

IT Systems Engineer
HBD Industries —Dublin, OH
- Full-time
- Microsoft Outlook
- Customer service
- System design
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- 5 years
- ERP systems
- Dental insurance
- 401(k)
Quick Apply
Virtual Technology Executive
ABACUS —Columbus, OH
- Hybrid work
- Writing skills
- Office
- Windows
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
$75,000 - $85,000 a year
Quick Apply
Project Manager
Everforth —Chillicothe, OH
PMP and/or PRINCE2 certification strongly preferred; Agile/Scrum certification (CSM, PSM) advantageous. Coordinate requirements gathering, business analysis and…
$90,000 - $120,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Systems Engineer
HBD Industries —Dublin, OH
Strong customer service mindset with the ability to translate technical concepts for non‑technical users. This role is designed for an individual transitioning…
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
$75,000 - $85,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for msp help desk in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

msp help desk jobs near columbus

Information Technology Manager jobs in New Brunswick, NJ

Information Technology Manager jobs in Sioux Falls, SD

Security Manager jobs in Dallas, TX

Hospital Information Technology jobs in Florida

Information Technology Manager jobs in Lexington, KY

Information Technology Manager jobs in Walnut Creek, CA

Information Technology jobs in Jackson, MS

Citrix Systems jobs in Fort Lauderdale, FL

It Systems Engineer jobs in Savannah, GA

Audio Engineer jobs in Alabama

Building Automation Systems jobs in New Jersey

It Systems Engineer jobs in Anaheim, CA

It Systems Engineer jobs in Colorado

It Systems Engineer jobs in Tulare County, CA

Part Time It Help Desk jobs in Chicago, IL

IT Systems Engineer

HBD Industries -
Dublin, OH

Apply Now

Job Details

Full-time

Qualifications

Non-technical user support
Content creation for technical audiences
Microsoft Outlook
IT user and group management
Customer service
Technical documentation
Technical writing experience within manufacturing
Windows
Email configuration (technical support)
Desktop (troubleshooting support)
Microsoft Teams
SharePoint
IP networking
Desktop administration
Technical Proficiency

Full Job Description

Position Summary

The IT Systems Engineer (Associate) supports the design, maintenance, and reliability of HBD’s enterprise IT systems across manufacturing and corporate environments. This role is designed for an individual transitioning from IT Support into systems engineering and will focus on building foundational infrastructure, cloud, and security skills under senior engineer guidance.

The Systems Engineer will assist with server administration, Microsoft 365, endpoint management, identity services, and documentation while developing deeper engineering capabilities aligned with HBD’s cybersecurity, compliance, and operational reliability requirements.

Principle Duties and Responsibilities

Serve as main point of contact (POC) between HBD IT and MSP

Assist senior engineers with:

System maintenance, upgrades, and troubleshooting
Microsoft 365 and identity related administration tasks

Perform system checks and basic remediation following documented procedures
Support endpoint and user lifecycle activities (onboarding/offboarding)
Participate in incident response and root cause analysis under supervision
Create and maintain technical documentation and SOPs
Learn and apply HBD cybersecurity, CUI, and NIST aligned controls

Technical Skills

Troubleshooting system‑level issues beyond the desktop tier
Assisting with server, application, and infrastructure changes
Monitoring system health and escalating when necessary
Supporting system documentation, diagrams, and runbooks
Following standardized change and security processes

Behavioral & Professional Capabilities

Analytical problem‑solving with a systems‑thinking mindset
Strong written documentation and verbal communication
Ability to learn new platforms quickly and apply feedback
Comfort working in manufacturing environments with operational constraints
Willingness to follow and enforce security and compliance requirements

Experience and Education Required

Bachelor’s Degree in IT, MIS or equivalent work experience
2–4 years of experience in IT Support, Help Desk, or Technical Support roles with exposure to enterprise environments

Demonstrated experience supporting:

Windows workstations and basic Windows Server concepts
Active Directory users, groups, and permissions
Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint fundamentals)

Familiarity with basic networking concepts (DNS, DHCP, TCP/IP)
Experience documenting procedures, troubleshooting steps, and system changes
Strong customer service mindset with the ability to translate technical concepts for non‑technical users

HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

HBD NOTICE OF COLLECTION - CALIFORNIA – December 2022

Please click on this link to view the notice.

Apply Now

Refine Your Search

msp help desk jobs in columbus

IT Systems Engineer

Manager of Technology

Virtual Technology Executive

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for msp help desk in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected