Top 12 Msp service manager Jobs in Columbus

Director of Professional Services
EasyIT —Dublin, OH
- $90,000 - $120,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Human Resources Assistant (OA)
US Defense Logistics Agency —Whitehall, OH
- $42,507 - $68,452 a year
- Part-time
- Hybrid work
- High school
- Writing skills
- Pass drug screening
2d
IT Operations Manager
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
- $105,000 - $120,000 a year
- 5 years
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)
#twiceasnice Recruiting —Ohio
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
3d
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- 5 years
- ERP systems
- Dental insurance
- 401(k)
Quick Apply
5d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3d
Virtual Technology Executive
ABACUS —Columbus, OH
- Hybrid work
- Writing skills
- Office
- Windows
Quick Apply
4d
Engineer, Enterprise Service Desk
ABACUS —Columbus, OH
- 5 years
- System design
- Office
Quick Apply
IT Technical Sales Consultant - Columbus
Kloud9 IT, Inc. —Columbus, OH
- $50,000 - $300,000 a year
- Full-time
- HIPAA
- Mid-level
- Driver's License
- Health insurance
- Retirement plan
Quick Apply
Category Manager Temp Labor Americas
DHL —Westerville, OH
- Temporary
- English
- Bachelor's degree
- Organizational skills

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Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)
#twiceasnice Recruiting —Ohio
In this role, you will own existing client relationships, manage escalations, uncover expansion opportunities, and help clients align IT needs with their…
$100,000 - $115,000 a year
Quick Apply
3d
IT Product Manager - Digital Manufacturing
The Marzetti Company —Columbus, OH
While this role does not directly own Manufacturing Execution Systems or shop floor control applications, it partners with Supply Chain and Manufacturing…

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Director of Professional Services
EasyIT —Dublin, OH
Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO.
$90,000 - $120,000 a year
Quick Apply
Human Resources Assistant (OA)
US Defense Logistics Agency —Whitehall, OH
GS-05: Maintaining a filing system; Providing administrative assistance to other staff members; assisting with tracking personnel actions; Performing routine…
$42,507 - $68,452 a year
2d

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msp service manager jobs near columbus

Director of Professional Services

EasyIT
Dublin, OH

Quick Apply

Job Details

Full-time
$90,000 - $120,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
Teamwork
Computer Science
Bachelor's degree
Staff training
Information Technology

Full Job Description

Do you thrive on leading a highly capable team towards project success, while helping solve tough IT challenges? Do you enjoy working with a team that values collaboration, growth, and a bit of fun along the way? If so, you might be the next Professional Services Manager to join EasyIT—one of Central Ohio’s fastest-growing technology companies.

Why EasyIT?

At EasyIT, we’ve been helping businesses simplify and strengthen their IT for nearly 30 years. Our clients see us as trusted partners, not just providers—and we’re proud of the reputation we’ve built. To keep up with demand, we’re expanding our Professional Services team, and we’re looking for someone who’s as passionate about technology as they are about teamwork.

What You’ll Do

We are seeking a skilled and motivated Professional Services Manager (PSM) to lead our Professional Services team. This role is responsible for managing client-facing projects, coordinating technical resources, and ensuring timely and successful delivery of IT solutions. The Professional Services Manager (PSM) reports to our Chief Operating Officer (COO) and is responsible for overall management and performance of project delivery and its team. This individual oversees managing the Professional Services team, maintaining a positive work environment, delivering top-notch customer service, as well as delivering a project management plan that aligns with the company’s strategic objectives. The PSM is an active conduit of information for all areas including Professional Services (PS), Managed Services (MS), Network Security Operations Center (NSOC), and EasyIT Connect (low voltage cabling). The PSM has responsibility for project activities including planning, scheduling, risk management, and communication. This individual will work in our Connectwise Manage management system, coordinating technical resources as well as equipment handling through service ticket assignment and status follow-up. These projects may be internal to EasyIT, Managed Services or Professional Services in nature. The PSM will provide supervision and management of designated staff resources, both technical and non-technical.

Day-to-day responsibilities include:

Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO
Assemble and lead project teams for projects and PS board efforts
Manage projects, including but not limited to new sites, site moves, application deployments, changes within a server environment, network implementations, M365 migrations and deployments of devices
In conjunction with the NSOC Manager, assist in management of EasyIT new tools implementation projects and other EasyIT initiatives that are needed to provide excellent service delivery
Ensure EasyIT communicates in a timely manner with clients regarding project kickoff meetings, project status updates, project timeframes, Impact and Analysis Rollback plans for environmental impacting changes
Track and manage change orders and budgeted hours on projects with the goal of project efficiency resulting in financial success of the company.
Ensure systems documentation is updated before project closes
Create and collaborate in creating PS KPI gauges and dashboards
Participate in company team building events
Work with technical resources to plan and manage risks on complex projects that are not yet templated
Liaise with other internal teams to improve templated products to increase profitability on fixed fee projects
As budget, schedule & skillset allow, be an additional technical resource on Go Live for migrations and deployments

What We’re Looking For

We value broad, adaptable technical expertise over narrow specialization. You should be curious, a fast learner, and thrive in varied environments. Most importantly, you should be a team player who enjoys working closely with colleagues and clients alike.

Preferred skills and experience:

Proven ability to manage multiple projects and lead a technical team
4+ years of experience in project management, preferably within an MSP or similar IT services environment
Strong understanding of IT infrastructure, networking, cloud services, and cybersecurity
Excellent communication, organizational, and problem- solving skills
PMP, ITIL, or similar certification is not required but is a plus
Experience with project management tools
Experience with a PSA is a plus

Schedule: Monday–Friday

Benefits:

401(k) with matching
Health, dental, vision, and life insurance
Paid time off + parental leave
Tuition reimbursement & professional development support
Employee assistance & referral programs

Pay: $90,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Ability to Commute:

Dublin, OH 43017 (Required)

Work Location: In person

Quick Apply

Refine Your Search

msp service manager jobs in columbus

Director of Professional Services

Human Resources Assistant (OA)

IT Operations Manager

Systems Support Specialist, MSP- Columbus

Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)

Manager of Technology

IT Support Specialist II

Virtual Technology Executive

Engineer, Enterprise Service Desk

IT Technical Sales Consultant - Columbus

Category Manager Temp Labor Americas

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