Top 383 National customer care representative i Jobs in Columbus

Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Retail Sales Representative
TCC, Verizon Authorized Retailer —London, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Travel
- Profit sharing
- Disability insurance
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Route Service Representative - UniFirst
UniFirst —Blacklick, OH
- $800 a week
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
12d
National Customer Care Representative I
VITALANT —Columbus, OH
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Patient Care Representative I & II
Gifthealth Inc —Columbus, OH
- $18.26 - $22.37 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Patient Registration Representative
OhioHealth —Columbus, OH
- Part-time
- Hospital
- High school diploma or GED
- Organizational skills
3d
Care Team Representative
Sedgwick —Dublin, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Disability Representative
Sedgwick —New Albany, OH
- Full-time
- Hybrid work
- Computer literacy
- Office
- Windows
- Health savings account
- Disability insurance
Representative, Retirement Solutions Center
Nationwide —Grandview Heights, OH
- 8 hour shift
- Hybrid work
- Finance
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
6d
Youth Advocate, 1st Shift, PT
Star House —Columbus, OH
- $21 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Case management
- Paid time off
- Parental leave
Quick Apply
5d
Part-Time Outbound Call Associate
OPOC.us —Worthington, OH
- Part-time
- Remote
- Mid-level
- Work from home
Quick Apply
Medical Registration Representative
CompDrug —Columbus, OH
- Urgently hiring
- Adults
- HIPAA
- Mid-level
- Loan repayment program
- Health insurance
Quick Apply
Secretary I
New Albany Plain Local School District —New Albany, OH
- $35,000 - $50,000 a year
- Full-time
- Word processing
- Computer literacy
- Office
BWC Customer Service Civil Service Exam
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 - $24.27 an hour
- Full-time
- Spanish
- Military
- Writing skills
- Paid holidays
- Health insurance
6d
Customer Service Representative
PetSuites —Grove City, OH
- Part-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- Full-time
- School experience
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Gahanna, OH
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Merchandiser
Frito-Lay North America —Columbus, OH
- $22.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Driver's License
- Mileage reimbursement
- Health insurance
6d
Pt Acct Call Center Rep
OhioHealth —Columbus, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
4d
Customer Service Representative
Spartan Logistics —Columbus, OH
- $18 - $20 an hour
- Monday to Friday
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Patient Representative Supervisor

Southeast Healthcare -
Columbus, OH

Quick Apply

Job Details

Qualifications

Bachelor's degree

Full Job Description

Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk and central scheduling staff through training, coaching, and performance feedback. This role is responsible for overseeing daily front office operations while also assisting with patient registration, scheduling and cancelling appointments, answering phones, and collecting personal and financial information for patient enrollment. The ideal candidate is organized, customer-focused, and experienced in healthcare front office operations.

Responsibilities:

Supervise daily operations of front desk and central scheduling staff in 4 Franklin County offices.
Train, coach, and provide ongoing support to new and existing patient access representative staff.
Monitor staff performance, productivity, attendance, and customer service standards.
Ensure accurate scheduling, rescheduling, and cancellation of patient appointments within the practice management system.
Assist with patient check-in/check-out processes and registration activities as needed.
Obtain and verify demographic, insurance, and financial information for patient enrollment and billing purposes.
Support FQHC eligibility and sliding fee scale processes in accordance with organizational and federal guidelines.
Maintain compliance with HIPAA, confidentiality standards, and organizational policies and procedures.
Resolve patient concerns and provide excellent customer service to patients, families, and community partners.
Assist in answering incoming phone calls and directing inquiries appropriately.
Monitor front office workflows to improve efficiency, patient access, and patient satisfaction.
Collaborate with clinical and administrative departments to support coordinated patient care.
Ensure accurate documentation and data entry within the electronic health record and practice management systems.
Participate in staff meetings, quality improvement initiatives, and ongoing training activities.
Prepare reports and communicate operational concerns or trends to management as needed.

AA/BA required.
Prior supervisory experience strongly preferred.
Previous experience in a medical office, patient registration, or customer service role preferred.
Excellent computer and data entry skills.
Knowledge of general office and front-desk procedures.
Strong verbal communication and active listening skills.
Ability to handle multiple tasks, frequent interruptions, and fast-paced environments.
Ability to handle confidential information with discretion and professionalism.
Knowledge of HIPAA privacy regulations and confidentiality protocols.
Proficient in an EMR (electronic medical record) strongly preferred.
Strong organizational skills and attention to detail.
Ability to handle a variety of administrative tasks with accuracy and efficiency

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law. #HP

Quick Apply

Refine Your Search

national customer care representative i jobs in columbus

Patient Representative Supervisor

Retail Sales Representative

Route Service Representative - UniFirst

National Customer Care Representative I

Patient Care Representative I & II

Patient Registration Representative

Care Team Representative

Disability Representative

Representative, Retirement Solutions Center

Youth Advocate, 1st Shift, PT

Part-Time Outbound Call Associate

Medical Registration Representative

Secretary I

BWC Customer Service Civil Service Exam

Customer Service Representative

Front Desk Campus Support Coordinator (On-site in Columbus)

Medical Equipment Customer Service Representative

Merchandiser

Pt Acct Call Center Rep

Customer Service Representative

I want to receive the latest job alert for national customer care representative i in columbus

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