Position Summary
The NPDI Engineer, Turnkey Deployment is a lead service role responsible for planning and executing turnkey deployment programs across complex customer environments. This role owns execution readiness and delivery alignment for programs involving thermal and AC/DC power management products, ensuring deployment strategies are scalable, repeatable, and aligned with serviceability standards.
The role collaborates closely with Engineering, Product Management, Service Operations, Technical Support, and other cross-functional stakeholders to drive program success. This includes enabling integrated solutions and modular deployments, supporting field execution, and ensuring deployment risks—including failure modes—are proactively identified and mitigated.
Key Responsibilities
- Lead turnkey deployment programs across NPDI initiatives managing risks and execution dependencies to ensure on-time and high-quality delivery. Interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products
- Represent Services in design reviews, product reviews, and phase gate milestones; ensuring deployment, serviceability, and field execution considerations are incorporated early in development.
- Own Services deployment readiness, ensuring products and solutions are fully executable in the field with validated procedures, tools, and trained teams.
- Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment, identifying potential risks in thermal and AC/DC power systems, validating mitigation strategies, and ensuring learnings are incorporated into deployment standards and service procedures.
- Coordinate cross-functional execution alignment across Engineering, Services, Operations, and external stakeholders to remove roadblocks and maintain program momentum.
- Develop and standardize deployment playbooks, including installation procedures, commissioning workflows, troubleshooting guidance, and service documentation to ensure consistent execution globally.
- Monitor early deployment performance and quality, tracking startup outcomes and field issues, and driving feedback loops into Engineering and Product Management for continuous improvement.
- Support parts and logistics readiness, including spare strategy, service kits, and materials planning required to sustain deployment and operational support.
- Attend beta startups and first-article startups to ensure service readiness.
Qualifications
- Bachelor’s degree in Engineering (Mechanical, Electrical, Thermal, or related discipline) or equivalent experience.
- Required technical experience:
- Strong background in thermal management systems (e.g., liquid cooling, high-density cooling applications).
- Experience with AC/DC power management systems and their application in critical infrastructure deployments.
- Experience with integrated and modular solutions and systems.
- Minimum of 5-8 years of experience interacting with customers on a technical level
- Proven experience leading or coordinating cross-functional programs or complex deployments involving multiple stakeholders.
- Experience working with field service, service operations, or customer-facing technical execution teams, particularly in deployment or commissioning scenarios.
- Ability to interpret technical documentation (electrical diagrams, mechanical drawings, piping layouts) and apply insights to deployment readiness and troubleshooting.
- Strong leadership, communication, and organizational skills, with the ability to drive alignment across technical and operational teams.
- Proficiency with Microsoft Office and standard collaboration tools.
Preferred Qualifications
- Project Management Certification, PMP
- Advanced Engineering Masters, MBA, or Engineering Management Certifications
- Experience within standard product development lifecycle and APQP processes.
Working Conditions
- Fast-paced, execution-focused Services environment requires strong cross-functional coordination and decision-making.
- Travel up to 20% may be required based on deployment needs (domestic and international).
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS : Safety . Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] .
