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Job Description Summary:
The parking attendant will be trained in shuttle and valet. The parking attendant is often the first and last person our customer sees and has a lasting impression on the patient. Attendants are responsible for ensuring associates, visitors, and patients arrive safely at their destination. This position helps cover shifts within the Parking services department (Valet, shuttle driving, parking maintenance) due to business needs, vacations or call offs.
Responsibilities And Duties:
Shuttle Driving
- Greet all customers boarding the shuttle, provide friendly, professional service.
- Safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws.
- Complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking etc. Reporting all maintenance concerns. Report any damage / accident before the end of your shift
- Use appropriate techniques to assist customers with mobility issues. (Wheel chair lift and tie-downs).
- Keep shuttles clean.
- Follow all driver expectations (2 minute wait, shuttle bus stops, etc.).
- Cover as needed in other Parking functions office, shuttle, booth or maintenance.
Valet Attendant:
- Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
- Assist the customer out of their vehicle is necessary (may require lift)
- Safely park customers’ vehicle in the appropriate parking location after pre-checking vehicle for damages. Record any pre-existing damages. Safely return vehicles to owners when appropriate.
- Track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents.
- Keep entry areas clear of parked vehicles.
- Keep the valet entry areas clean.
- Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
- Record and track all financial transactions, including receiving vouchers or payment for valet services as well as refunding customers for PIL payments.
- Cover as needed in other Parking functions office, shuttle, booth or maintenance
Valet Greeter:
- Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
- Assist the customer out of their vehicle is necessary (may require lift)
- Keep entry areas clear of parked vehicles
- Keep the valet entry areas clean.
- Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
- Cover as needed in other Parking functions office, shuttle, booth or maintenance
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
No Degree or Diploma (Required)DL - Driver's License - Department of Motor Vehicles
Additional Job Description:
MINIMUM QUALIFICATIONS
Minimum Qualifications include: Valid state driver’s license, Minimum of eighteen (18) years old, Have an acceptable Motor Vehicle Report (MVR), Must provide proof of insurance, if applicable
Years of experience: 2 yrs. related exp and/or training
High school diploma/GED preferred
SPECIALIZED KNOWLEDGE
Valid state driver’s license. Driving record (BMV) must have 4 points or less. Ability to drive standard transmission vehicle (stick shift). All drivers shall complete and demonstrate competency in basic driving safety, automatic vehicle, and standard vehicle training provided by OhioHealth within 90 days. 2 years customer service Experience
DESIRED ATTRIBUTES
High school or GED, Valid state driver's license. Driving record (BMV) must have 4 points or less. Preferred Experience: High School diploma (GED) or equivalent Ability to drive standard transmission vehicle (stick shift). All drivers shall complete and demonstrate competency in basic driving safety, automatic vehicle, and standard vehicle training provided by OhioHealth within 90 days. 2 years customer service experience
INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
Work Shift:
Day
Scheduled Weekly Hours :
As Needed
Department
Parking Service Valet
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
