Position: Care Services Coordinator (CSC), Columbus Ohio
Reports To: Care Services Director, Columbus Office
Job Status: Full-time/exempt
Hourly Rate: Commensurate with experience
Benefits: Paid time off, paid holidays, sick time, health, dental & vision insurance if needed, SIMPLE IRA after eligible time is completed
Hours: 40 hours/week
Location: Work from home office with some local travel. The candidate must live in the Greater Cincinnati Area.
POSITION SUMMARY : ALS United Ohio is a nonprofit organization seeking an CRC, OTA, PTA or Social Worker who is licensed in the state of Ohio and is interested in a fulfilling role working with people in Ohio with Amyotrophic Lateral Sclerosis (ALS) The Care Services Coordinator will serve ALS patients and families in a variety of areas including psychosocial support, information and referral, and advocacy surrounding health issues. The Care Services Coordinator will guide and monitor patients and families through the progression of the illness, refer patients and families to community services, facilitate monthly support groups, serve as a liaison to ALS Clinics, and assist with the implementation of treatment recommendations made by clinic staff.
DUTIES AND RESPONSIBILIES include the following. Other duties may be assigned.
· Completing intakes and providing patients, families and caregivers with information about ALS, coaching individuals on disease management,
· Working with patients and caregivers to identify needs and connect with community resources and healthcare providers.
· Developing relationships with other organizations and medical professionals to provide needed resources for patients and caregivers.
· Providing guidance and education to agencies, facilities and organizations on the needs of ALS patients.
· Assisting with equipment management.
· Having meaningful engagement at least quarterly with all of those on the caseload. Maintaining documentation in the care services database reflecting that activity.
· Facilitating a monthly in-person ALS support group and virtual support group, caregiver support group and survivor group.
· Attending an ALS Multidisciplinary Clinic in Columbus
· Working as a liaison for the organization, connecting patients and families with our programs including a grant program and medical equipment programs. The role will include working in partnership with the CSCs in other areas of the organization’s territory
· Collaborating with the Events and Development team to make connections related to potential corporate sponsors and individual donor prospects,
· Increasing outreach efforts to medical professionals, patients and families in an effort to not only increase the number of ALS patients registered with the organization but also to increase the services we provide.
· Collaborating with other department team members on Walks, Events, and Development
Who you are:
· You have an CRC, OTA, PTA or Social Work degree. Licensure in the state of Ohio is required.
· You have a valid driver’s license, insurance, and a safe driving record in accordance with policies
· You have 1-3 years of experience working with patients in a medical field.
· You are able to assess the psychosocial needs of ALS patients and their families. You have knowledge of local community resources, understand and comply with confidentiality standards and HIPAA requirements and possess strong written and verbal communication skills and excellent interpersonal skills.
· You are a team player who can work in a small non-profit organization. You are able to network and enjoy interaction, communication and coordination with co-workers, healthcare professionals, vendors, volunteers and those served by the organization.
· You must have excellent computer skills, including proficiency with Microsoft Office products, Excel, email and databases. Proficiency with a medical database and spreadsheets is a daily part of the job, as is documenting professional healthcare notes on patients.
· You possess good judgment, are willing to be flexible and caring, are able to work and learn independently, have good time management skills and have excellent organizational and problem-solving skills.
· You can work independently while responding positively to supervision and collaborate frequently with colleagues.
· Previous experience working with terminally ill patients is preferred.
The above statements are intended to describe the general nature and level of work for this position - they are not intended to be an exhaustive list of all responsibilities, duties and requirements.
ADDITIONAL INFORMATION
The candidate will live in the Columbus Ohio area. It is essential that the job candidate recognizes the importance of maintaining absolute confidentiality of all information pertaining to patients, families and staff. Adherence to all HIPAA rules is mandatory. It is expected that the candidate will display a positive, professional image and attitude in all relationships with patients, families, peers and in the community. It will also be expected that the candidate will attend fundraising events and other local events, representing the organization when needed.
MISSION
Founded in 1984, we are a nonprofit organization dedicated solely to the fight against ALS, covering patient services, public education, advocacy and research servicing the needs of those living with ALS and their families in Ohio. The organization provides case management, supports several multidisciplinary ALS clinics, facilitates support groups, and loans equipment - - all free of charge. We provide help and hope to those facing this fatal and devastating disease.
ALS United Ohio is an equal opportunity employer and believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. This job description, therefore, is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Pay: $24.53 - $27.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
