Top 116 Patient relations manager Jobs in Columbus

Patient Relations Specialist
Mount Carmel —Columbus, OH
- Full-time
- Surgery
- Hospital
- Computer literacy
Program Manager
Vision to Learn —Columbus, OH
- $70,000 - $80,000 a year
- Full-time
- Background check
- School experience
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
3d
Sr. Program Manager - Dignity and Unity
Bon Secours Mercy Health —Columbus, OH
- $46.76 - $74.81 an hour
- Marketing
- Word processing
- Writing skills
- Health savings account
- Disability insurance
Hospice RN Case Manager
Wexner Heritage Village - Zusman Hospice —Columbus, OH
- $72,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- CPR Certification
- Nursing
- Free parking
- 403(b) matching
Quick Apply
10d
Executive Director
Vaco LLC —Columbus, OH
- $125,000 - $150,000 a year
- Travel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
5h
Senior Public Relations Manager
MediaSource —Columbus, OH
- Writing skills
- 8 years
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
HR Generalist
Ohio Gastroenterology Group, Inc. —Columbus, OH
- Overtime
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- HIPAA
Quick Apply
Coding and Reimbursement Specialist
Mount Carmel —Columbus, OH
- Full-time
- Remote
- Anatomy knowledge
- 5 years
- High school diploma or GED
- Relocation assistance
- Health insurance
Operations Manager
PDS Health —New Albany, OH
- $25.25 - $35.25 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Activities Manager
Optalis Health and Rehabilitation —Columbus, OH
- Weekends as needed
- Skilled nursing facility
- Inventory management
- English
Quick Apply
3d
Center Operations Manager 1
Octapharma —Reynoldsburg, OH
- Extended hours
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Center Operations Manager 2
Octapharma —Columbus, OH
- Extended hours
- Inventory management
- Computer literacy
- Mid-level
- Wellness program
- Health savings account
Home Care Coordinator
Capital Health Home Care - Dublin —Dublin, OH
- Public speaking
- Mid-level
- Driver's License
- Tuition reimbursement
- Paid time off
Quick Apply
Health Insurance Specialist
Oak Street Health —Columbus, OH
- Full-time
- Sales
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
3d
Senior Manager, Vendor Data Quality Lead
CVS Health —Columbus, OH
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Finance
- Health insurance
- Dental insurance
Employee Relations Consultant
Gifthealth Inc —Columbus, OH
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
Treatment Center Director/Program Manager
BayMark Health Services —Columbus, OH
- Full-time
- Addiction Medicine
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
12d
Associate Manager, Scarlet & Gray Success
The Ohio State University —Columbus, OH
- Up to $85,300 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
3d
Regional Operations Manager SNF Dialysis
DAVITA —Canal Winchester, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Assistant Center Manager
CSL Plasma —Columbus, OH
- $70,100 - $76,600 a year
- Extended hours
- Mid-level
- Clinic
- Bachelor's degree

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patient relations manager jobs near columbus

Patient Relations Specialist

Mount Carmel -
Columbus, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Writing skills
In-person customer service
Bachelor's degree
Technical Proficiency

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
Patient Relations Specialist -SouthRegion(East, Grove City and Diley)

Position Purpose:
In accordance with the Mission and Guiding Behaviors; the Patient Relations Specialist will take a proactive approach with anticipating the needs of our customers (patients, families& visitors.) The Patient Relations Specialist will round as needed on customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will facilitate investigation, prepare response and track patient/family complaints, grievances and service concerns.

What you will do:

Develops and maintains excellent relationships with Mount Carmel Departments
Performs and documents hospital rounds; meeting with patients, family members, visitors and colleagues
Visits units as needed to coordinate customer service and assist staff in management of challenging customer relation situations.
Maintains a database related to process and outcomes related to patient grievance management
Facilitates investigation and manages response to complaints and grievances.
Follows current regulatory guidelines and standards in regard to investigating and resolving patient grievances.
Collaborates with Risk Management to investigate and respond to grievances as needed.
Assists patient/family in accessing grievance processes and coordinates written communication regarding resolution of grievances
Prepares reports on complaint and grievance process and outcomes for process improvement
Provides opportunities for staff to acquire and maintain knowledge through informal training and development programs (ie. Communicate with H.E.A.R.T) to enhance staff skills in handling patient and family complaints
Participates in committees and meetings with peers, managers, administration and physicians by providing the "voice of the patient and family"

Minimum Qualifications:
•
Bachelor's Degree

Minimum 1 year in a healthcare customer service setting
Excellent, detailed work performance and writing ability
Excellent empathetic customer service and personal relations skills
Effective public speaking skills
·Good knowledge of hospital operations and general equipment and supplies
Computer Skills - proficient and efficient
Effective Communication Skills

Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

patient relations manager jobs in columbus

Patient Relations Specialist

Program Manager

Sr. Program Manager - Dignity and Unity

Hospice RN Case Manager

Executive Director

Senior Public Relations Manager

HR Generalist

Coding and Reimbursement Specialist

Operations Manager

Activities Manager

Center Operations Manager 1

Center Operations Manager 2

Home Care Coordinator

Health Insurance Specialist

Senior Manager, Vendor Data Quality Lead

Employee Relations Consultant

Treatment Center Director/Program Manager

Associate Manager, Scarlet & Gray Success

Regional Operations Manager SNF Dialysis

Assistant Center Manager

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