Top 9 Patient representative 3rd shift Jobs in Columbus

Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
7d
Ambulatory Patient Access Representative- Psychiatric Crisis Department
Nationwide Children's Hospital —Columbus, OH
- Full-time
- CPR Certification
- Psychiatry
- Customer service
Patient Care Coordinator
Dasco HME LLC —Columbus, OH
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
13d
Pharmacy Billing Representative- Remote
CITYWIDE RX LLC —Columbus, OH
- Weekends as needed
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
3d
Customer Service Representative
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- $15.00 - $17.50 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist - Patient Experience Specialist
Sono Bello —Columbus, OH
- $15.00 - $18.90 an hour
- Email
- Basic math
- Microsoft Office
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
Scribe
Central Ohio Urology Group —Gahanna, OH
- Part-time
- Surgery
- Computer literacy
- Writing skills
- Health savings account
- Health insurance
Customer Service Rep - Spanish/English Bilingual
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- $15.50 - $18.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
14d

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Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
They anticipate and identify needs, address any issues or concerns, and oversee the arrival and departure experiences of guests, patients, and visitors.
7d
Ambulatory Patient Access Representative- Psychiatric Crisis Department
Nationwide Children's Hospital —Columbus, OH
Answers telephone calls, schedules appointments, and pulls and files medical charts when indicated. Screens registrations to ensure insurance pre-certification…

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Patient Representative - 3rd Shift

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time
7 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Writing skills
Conflict management
Cross-functional collaboration

Full Job Description

Address:
410 W 10th Ave
Columbus,
OH
Job Number: R157003
Posted Date: 8/10/2026
Type: Full time

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Scope of Position

The Patient Experience Department is responsible for supporting a patient and family-centered culture and leading initiatives designed to evaluate and improve the patient experience. Departmental functions include patient experience measurement and strategy, patient relations, patient and family advisory programs, interpreter services, pastoral care, and information desk services. The Patient Experience Department is responsible for meeting accreditation and regulatory requirements related to patient rights, organizational ethics, and resolution of patient concerns.

The Patient & Family Relations Representative (T2) provides personalized guidance and support to ensure a positive patient and family experience from arrival to departure. They anticipate and identify needs, address any issues or concerns, and oversee the arrival and departure experiences of guests, patients, and visitors. By building relationships with patients, families, volunteers, students, and staff through Visitor Management policies, software, and procedures, they create an environment that promotes optimum patient experience and satisfaction.

The Ohio State University Wexner Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas and hospital entrances to achieve optimal quality and communication. Additionally, the role supports the development, implementation, and coordination of programs and services that promote positive patient relations and satisfaction, including customer service behaviors and First Impressions skills.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUMC services, the Patient and Family Relations Representative provides effective and timely communication, information, visitation, physical comfort, and emotional support. They respond to family and visitor concerns with empathetic verbal communication, provide important non-clinical information, and offer proactive customer service interventions by anticipating the needs and feelings of families and visitors. They utilize interpersonal, diplomacy, and conflict management skills, as well as service recovery approaches when necessary.

Because the lobby and visitor lounge environment can sometimes become overwhelming and confusing to families and visitors, the Patient and Family Relations Representative actively communicates family issues, questions, and concerns, and provides regular communication and updates to families and visitors.

Minimum Qualifications

Must be available to work one of the following shifts:
Sun - Thu: 10:00 pm - 6:30 am
Sun - Thu: 11:00 pm - 7:30 am
Sun, Mon, Tues: 8:00 pm - 6:30 am
High school diploma and a minimum of 1 year of experience in customer service or patient relations desired.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, conflict resolution, problem solving, and writing and verbal communication skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

patient representative 3rd shift jobs in columbus

Patient Representative - 3rd Shift

Ambulatory Patient Access Representative- Psychiatric Crisis Department

Patient Care Coordinator

Pharmacy Billing Representative- Remote

Customer Service Representative

Medical Receptionist - Patient Experience Specialist

Scribe

Customer Service Rep - Spanish/English Bilingual

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