Top 273 Patient support representative Jobs in Columbus

Patient Representative
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
4d
Patient Representative - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Personal Care Specialist
Goodwill Columbus —Columbus, OH
- $15.50 an hour
- Full-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick Apply
Patient Registration Representative
OhioHealth —Columbus, OH
- Part-time
- Hospital
- High school diploma or GED
- Organizational skills
4d
Medical Registration Representative
CompDrug —Columbus, OH
- Urgently hiring
- Adults
- HIPAA
- Mid-level
- Loan repayment program
- Health insurance
Quick Apply
11d
Patient Access Representative - Front Desk
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply
Patient Service Representative- Central Ohio Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Service Representative- Knightsbridge Internal Medicine
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- Internal Medicine
- HIPAA
- Microsoft Office
Quick Apply
8d
Patient Access Representative
Central Ohio Urology Group —Gahanna, OH
- Full-time
- Surgery
- Clinic
- Driver's License
- Travel reimbursement
- Mileage reimbursement
4d
Entry Level Customer Service Representative
Arch City Collective —Columbus, OH
- $18.51 - $22.52 an hour
- Part-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Patient Service Representative- Family Medicine North
Central Ohio Primary Care Physicians,Inc —Columbus, OH
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
4d
Patient Care Representative
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Weekends as needed
- Writing skills
- HIPAA
- Research
Quick Apply
14h
Patient Service Representative- Family Physicians of Gahanna
Central Ohio Primary Care Physicians,Inc —Gahanna, OH
- 8 hour shift
- HIPAA
- Microsoft Office
- Administrative experience
Quick Apply
Patient Onboarding Specialist
AndHealth —Columbus, OH
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
Quick Apply
Emergency Medical Technician - Basic
Physicians Ambulance Service, Inc. —Grove City, OH
- $19 - $28 an hour
- Part-time
- Spanish
- CPR Certification
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
10d
Business Development Liaison
Leora —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Marketing
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Veterinary Practice Manager
Powell Veterinary Clinic —Powell, OH
- $55,000 - $65,000 a year
- Full-time
- Research
- Administrative experience
- Clinic
- Health insurance
- 401(k)
Quick Apply

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Patient Representative

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time
4 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Program design
Writing skills
In-person customer service
High school diploma or GED
Conflict management
Critical care experience
Cross-functional collaboration

Full Job Description

Address:
460 W 10th Ave
Columbus,
OH
Job Number: R156831
Posted Date: 8/10/2026
Type: Full time

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

Scope of Department

The Ohio State University Medical Centers Specialty Waiting Area encompasses medical and surgical care areas in which patients families receive specialized care and benefit from revolutionary research which can improve lives. Physicians, nurses, researchers, and other health care staff within the Specialty Waiting serve adult patients with various medical and surgical health needs. As a Level 1 trauma and regional referral academic medical center, the OSUMC staff strives to provide the best care possible to the critically ill patients who receive care at the Medical Center.

Scope of Position

The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the Specialty Waiting areas so that optimal quality and communication can be achieved. This position supports the development, implementation and coordination of programs and services that promote positive patient relations and patient/family satisfaction including promoting customer service behaviors and Service Plus skills.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUWMC and OSUCC James services, the Patient Representative ensures family and visitor needs for information, visitation, physical comfort, and emotional and spiritual support. The Patient Representative functions include responding to patient, family and visitor concerns through empathetic verbal communication skills. This employee provides proactive customer service interventions by anticipating the needs and feelings of families and visitors. The Patient Representative utilizes, as necessary, interpersonal, diplomacy, and conflict management skills, and service recovery approaches. Effective and timely communication is the primary tool and goal of the Patient Representative. Because the waiting area environment can sometimes become overwhelming and confusing to patients, families and visitors, the Patient Representative, actively communicates family issues, questions, and concerns; regular rounding in the Specialty Waiting Area and units also facilitates communication and updates to families and visitors. This employee will be responsible for providing important non-clinical information, and clinical information when appropriate, to families and visitors. The Patient Representative reports directly to the Manager of Patient Experience. While on duty, the Patient Representative works with the Emergency Department team, registration and security staff. The Patient Representative provides regular updates to the on-duty charge nurse or Nurse Manager of the Emergency Department regarding customer service and patient relations issues. The Patient Representative documents interactions with patients and families and keeps a log of complaints/issues which is turned in daily to the Patient Experience Coordinator Lead and monthly to the Manager of Patient Experience.

Minimum Qualifications

Must be available to work Sunday to Wednesday 9 am to 7:30 pm
HS Graduate or Equivalent Required.
Experience equivalent to 1 year of full-time employment in a clinical or critical care area role.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, skills in conflict resolution, problem solving, program planning, and writing and verbal communication skills.
Preferred: Bachelors degree in a healthcare-related field, communication, social science, or related field.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

patient support representative jobs in columbus

Patient Representative

Patient Representative - 2nd Shift

Personal Care Specialist

Patient Registration Representative

Medical Registration Representative

Patient Access Representative - Front Desk

Patient Service Representative- Central Ohio Medicine

Patient Service Representative- Knightsbridge Internal Medicine

Patient Access Representative

Entry Level Customer Service Representative

Patient Service Representative- Family Medicine North

Patient Representative - 3rd Shift

Patient Care Representative

Patient Service Representative- Family Physicians of Gahanna

Patient Onboarding Specialist

Office Assistant

Emergency Medical Technician - Basic

Business Development Liaison

Bilingual Patient Care Representative (Job#3334)

Veterinary Practice Manager

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