Top 3 Planned parenthood Jobs in Columbus

Medical Clinic Receptionist
Planned Parenthood of Greater Ohio —Columbus, OH
- $18 an hour
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
Medical Assistant - Family Planning
Planned Parenthood of Greater Ohio —Columbus, OH
- $18.17 - $21.00 an hour
- Full-time
- Spanish
- OSHA
- Inventory management
- Paid parental leave
- Paid holidays
Clinician I (Nurse Practitioner) Full-Time (Floating)
Planned Parenthood of Greater Ohio —Columbus, OH
- $105,300 a year
- Full-time
- Spanish
- CPR Certification
- Nursing
- Paid parental leave
- Paid holidays
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Medical Clinic Receptionist
Planned Parenthood of Greater Ohio —Columbus, OH
Perform front-desk administrative tasks that support health center operations. Provide clients with general, non-clinical information about PPGOH services,…
$18 an hour
Medical Assistant - Family Planning
Planned Parenthood of Greater Ohio —Columbus, OH
Respond to telephone calls by making appointments, providing information and appropriate referrals. The Medical Assistant provides direct services in family…
$18.17 - $21.00 an hour

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Medical Clinic Receptionist

Planned Parenthood of Greater Ohio -
Columbus, OH

Apply Now

Job Details

Full-time
$18 an hour

Qualifications

Customer communication
Maintaining patient confidentiality
Writing skills
High school diploma or GED
Cultural competency
Working with individuals from diverse cultural backgrounds
Technical Proficiency

Full Job Description

Position Summary

The Medical Receptionist serves as the first point of contact for clients at the health center and plays a critical role in ensuring a respectful, efficient, and welcoming experience. This position supports the organization’s mission by facilitating access to care through accurate registration, scheduling, and administrative support while maintaining confidentiality and professionalism.

The Medical Receptionist partners closely with clinical, billing, and operational staff to support smooth client flow and revenue cycle processes. This role focuses on administrative and customer service functions and does not provide clinical care or assist with medical procedures.

Union Status: Bargaining Unit Position

Cultural Awareness

Associates are expected to demonstrate ethical and cultural awareness aligned with PPGOH’s In This Together ethos by:

Treating all individuals with respect, empathy, and dignity
Protecting confidentiality and sensitive information
Valuing diverse cultures, identities, and lived experiences
Seeking to understand the communities we serve and delivering inclusive, culturally responsive services
Supporting equitable access to the highest attainable standard of health for all, regardless of background or identity

Duties and Responsibilities

Client Intake and Customer Service

Serve as the initial point of contact for clients, providing courteous, professional, and nonjudgmental customer service in person and by phone.
Provide clients with general, non-clinical information about PPGOH services, appointment processes, and available resources, referring clinical questions to licensed staff.
Maintain confidentiality and exercise sensitivity when interacting with clients regarding personal and sensitive matters.
Communicate with team members to support efficient client flow and timely visits.

Registration and Scheduling

Register clients for services and accurately enter demographic and insurance or funding information into designated systems.
Schedule, reschedule, and confirm appointments in accordance with clinic protocols.
Prepare and maintain patient registration records and ensure required forms are completed and appropriately routed.

Revenue Cycle and Payment Processing

Verify and document client payment methods, funding eligibility, or self-pay status according to established guidelines.
Determine client fees using approved fee schedules and sliding fee scale criteria.
Collect, post, and reconcile payments in compliance with PPGOH billing and financial policies.
Support daily closing and charge closing procedures and related administrative processes.

Administrative Support

Lead interdepartmental meetings related to revenue cycle performance and payer strategy.
Ensure data entry accuracy and completeness in accordance with organizational standards.
Perform front-desk administrative tasks that support health center operations.

Other duties as assigned.

Qualifications and Skills

Required Qualifications

Ability to communicate effectively, both verbally and in writing.
Ability to exercise sound judgment, manage competing priorities, and work independently.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to analyze information, identify issues, and follow established procedures.
Proficiency with technology and systems necessary to perform the role.
Demonstrated commitment to providing respectful, nonjudgmental customer service.
Ability to work effectively with individuals from diverse socioeconomic and cultural backgrounds.
Commitment to the ethos, values, and service standards of Planned Parenthood.

Preferred Qualifications

Experience working in a health care, social services, or community-based setting.
Experience with electronic health records, scheduling systems, or billing platforms.

Education and Experience

High school diploma or equivalent is required.
Prior experience in a medical office, customer service, or administrative role is preferred.

Work Schedule and Availability

Work schedules vary site assignment and patient needs. Hours will include evenings and Saturdays.

Apply Now

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planned parenthood jobs in columbus

Medical Clinic Receptionist

Medical Assistant - Family Planning

Clinician I (Nurse Practitioner) Full-Time (Floating)

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