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Job Description Summary:
The Advisor of Business Operations – RECF reports to the RECF Leadership team and participates in the development of the RECF central operational strategy and is accountable for leading and supporting the central operations of some or all the Real Estate, Construction and Facilities business units. The Advisor of Business Operations establishes, drives, supervises and coordinates multiple activities, including: administration and continuous improvement of our RECF business platforms (CMS (by FSI), eBuilder, MRI, ATG, VEOCI, STRATA), development of KPI’s and performance & managerial reporting, variance analysis and countermeasure development, administration of RECF Lean Daily Management process, project management, strategic decision-making process (goal deployment), and budget support. In addition, this person will be the central data analytics hub for the described goal of operational excellence. The Advisor of Business Operations will work in close collaboration with RECF Executive Leadership, Care Site Executive Leadership, directors & managers, Physician Leadership, Service Line Leadership, and matrixed departments to facilitate progress toward strategic and operational goals.
Responsibilities And Duties:
30%
Responsible for execution of major system level strategic and operations project work (system level construction, capital, facilities, process improvement, CARF, etc.). Provides project leadership, consultation, and implementation to execute new projects/programs and major enhancements to system level programs. Coordinates with Facilities, Property Management, Real Estate and Design and Construction teams across the system with the ability to monitor progress and identify potential barriers to success.
20%
Provides operations and business platform support. Drive highest utilization of RECF business systems, maximizing benefit & potential. Monitors and reports on monthly division level trends. Collaborates with leaders to develop countermeasures for any variances in performance.
15%
Collaborates with management to develop appropriate staffing models for operational roles within RECF. Utilize data-driven and industry wide benchmarks to support leadership in reevaluate staffing needs and reducing reliance on 3rd-party vendors. Coordinates workforce planning and talent management initiatives for frontline staff across the system.
15%
Champions the application of standard work for administrative processes that impact maintenance responsibilities, real estate, and property management functions. Includes development of standard work and communication plans in partnership with operations, finance, and campus operations.
10%
Partners with RECF Business Office to drive highest utilization of RECF business systems, maximizing benefit and potential.
10%
Responsible for supervision (formal or informal) of associates through interactions with RECF Leadership and cross line of business resources to deliver on programs. Coaches and mentors team members on execution and communication plans of system level initiatives. Leads through influence with accountable leads of RECF business platforms.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
Bachelor's Degree
Additional Job Description:
JOB SUMMARY
The Advisor of Business Operations – RECF reports to the RECF Leadership team and participates in the development of the Facilities and Property Management central operational strategy and is accountable for leading and supporting the central operations of some or all the business units. The Advisor of Business Operations establishes, drives, supervises and coordinates multiple activities, including: development of KPI’s and performance & managerial reporting, variance analysis and countermeasure development, administration of RECF Lean Daily Management process, project management, strategic decision-making process (goal deployment), and budget support. In addition, this person will be the central data analytics hub for the described goal of operational excellence. The Advisor of Business Operations will work in close collaboration with RECF Executive Leadership, Care Site operational Leadership, directors & managers, and matrixed departments to facilitate progress toward strategic and operational goals.
MINIMUM QUALIFICATIONS
Education, Credentials, Licenses: Bachelor’s degree with 3+ years’ experience, or equivalent leadership experience.
SPECIALIZED KNOWLEDGE
MS Office Products (Outlook, Excel, Word, PowerPoint, Visio, Access, Teams)
DESIRED ATTRIBUTES
Experienced as a driver of results in a matrixed environment. Needs to be an outward and effective communicator, understand how to drive organizational goals and lead people that are not direct reports to achieve initiatives, knowledge of database structures and information systems, be an analyst that can utilize data to improve the organization, forward thinking about using technology to drive high level results, project management skills, Lean background. Experience in Real Estate & Construction Operations not necessary.
BEHAVIORAL COMPETENCIES
Leadership Competencies
INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
RESPONSIBILITIES AND DUTIES
30%
Responsible for execution of major system level strategic and operations project work (system level construction, capital, facilities, process improvement, CARF, etc.). Provides project leadership, consultation, and implementation to execute new projects/programs and major enhancements to system level programs. Coordinates with Facilities, Property Management, Real Estate and Design and Construction teams across the system with the ability to monitor progress and identify potential barriers to success.
20%
Provides operations and business platform support. Drive highest utilization of RECF business systems, maximizing benefit & potential. Monitors and reports on monthly division level trends. Collaborates with leaders to develop countermeasures for any variances in performance.
15%
Collaborates with management to develop appropriate staffing models for operational roles within RECF. Utilize data-driven and industry wide benchmarks to support leadership in reevaluate staffing needs and reducing reliance on 3rd-party vendors. Coordinates workforce planning and talent management initiatives for frontline staff across the system.
15%
Champions the application of standard work for administrative processes that impact maintenance responsibilities, real estate, and property management functions. Includes development of standard work and communication plans in partnership with operations, finance, and campus operations.
10%
Partners with RECF Business Office to drive highest utilization of RECF business systems, maximizing benefit and potential.
10%
Responsible for supervision (formal or informal) of associates through interactions with RECF Leadership and cross line of business resources to deliver on programs. Coaches and mentors team members on execution and communication plans of system level initiatives. Leads through influence with accountable leads of RECF business platforms.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Real Estate Facilities Mgmt
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
