Top 1834 Products representative Jobs in Columbus

Client Services Representative
Hibu —Columbus, OH
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Care Team Representative
Sedgwick —Dublin, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Sheet Metal Technician
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Computer literacy
Entry Level Sales Representative
Berks Group Inc —Columbus, OH
- $42,000 - $120,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
Quick Apply
15h
Financial Services Representative
Tailored Management —Grandview Heights, OH
- $19 an hour
- Contract
- Background check
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
13h
Route Service Representative (4-Day Workweek)
Cintas —Gahanna, OH
- From $24.50 an hour
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
8d
Delivery Services Drivers
ODP Business Solutions —Columbus, OH
- $21 - $24 an hour
- Full-time
- CDL B
- Background check
- Customer service
- Paid training
- Commuter assistance
Quick Apply
Inside Sales Representative - B2B
The Kingswood Company —Columbus, OH
- $70,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
(Non-IT) Sales - Solutions Center Rep - Bilingual
Tailored Management —Grandview Heights, OH
- $19.51 an hour
- 8 hour shift
- Hybrid work
- Spanish
- Computer literacy
- Pass drug screening
Quick Apply
Sales Representative
Hill Dermaceuticals, Inc. —Columbus, OH
- Part-time
- Mid-level
- US work authorization
- Communication skills
Quick Apply
3d
Inside Sales Representative
Northern Safety & Industrial NSI —Columbus, OH
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Inside Sales Representative/ Warehouse Support
AMERICAN PRODUCERS SUPPLY CO —Sunbury, OH
- $17 - $19 an hour
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Forklift
- Health insurance
- Dental insurance
Quick Apply
4d
Plumbing Project Manager
Apex Pros Plumbing, Electrical, Heating and Air —Dublin, OH
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Health savings account
Quick Apply
Entry Level Sales Representative
Power Home Remodeling —Columbus, OH
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative - HVAC
The Habegger Corporation —Columbus, OH
- $43,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Forklift
- Health insurance
- Dental insurance
Quick Apply
1d
Entry Level Sales Representative
Power Home Remodeling —Grove City, OH
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Territory Sales Consultant-Vandalia, OH
IGS Energy —Dublin, OH
- $5,000 - $100,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Wellness program
- Mileage reimbursement
Quick Apply
16h

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Client Services Representative

Hibu -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Outlook
Spreadsheets

Full Job Description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.
A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.
Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.

Primary Responsibilities:
Handle appropriate calls as one-call resolutions to increase client satisfaction.
Must be knowledgeable of Hibu processes and policies.
Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
Conducts a thorough investigation into every claim concern.
Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
Resolve inquiries in a timely manner, adhering to department specific standards.
Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
Must get appropriate approvals following the Client Services Authority Levels.
Handles miscellaneous duties as required.

Competencies / Critical Skills:
Knowledgeable of Hibu processes and policies.
Strong communication skills, both written and verbal.
Ability to work independently and multi-task.
Strong resolution & negotiation skills.
Excellent organizational skills and must be detail oriented.
Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:
Minimum of 2 years’ billing and/or client facing experience preferred.
Microsoft (Excel, Word, Outlook).
Strong communication skills, verbal and written.
Strong analytical skills.
Ability to prioritize without direct supervision.
Excellent customer service skills.

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

IND10
#LI-CK1
#LI-HYBRID

Quick Apply

Refine Your Search

products representative jobs in columbus

Client Services Representative

Customer Care Representative - Cardio Partners - Remote

Customer Service and Tech Support - Customer Support for Learning and Development

Enrollment Administrator - Customer Support for Learning and Development

Care Team Representative

Sheet Metal Technician

Entry Level Sales Representative

Financial Services Representative

Route Service Representative (4-Day Workweek)

Delivery Services Drivers

Inside Sales Representative - B2B

(Non-IT) Sales - Solutions Center Rep - Bilingual

Sales Representative

Inside Sales Representative

Inside Sales Representative/ Warehouse Support

Plumbing Project Manager

Entry Level Sales Representative

Customer Service Representative - HVAC

Entry Level Sales Representative

Territory Sales Consultant-Vandalia, OH

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