Top 42 Queue manager Jobs in Columbus

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
10d
Physcian Office Specialist
OhioHealth —Columbus, OH
- Full-time
- High school diploma or GED
- Cleaning
- Communication skills
10d
VIRTUAL BRANCH FLOAT REPRESENTATIVE
KEMBA Financial Credit Union —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
- Cell phone reimbursement
Quick Apply
Project Coordinator
Loeb Electric —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Operations Manager, Diamonds Direct
Signet Jewelers —Columbus, OH
- Full-time
- Senior level
- Retail management
- Leadership
Physician Office Specialist
OhioHealth —Bexley, OH
- Full-time
- High school diploma or GED
- Cleaning
- Communication skills
Client Support Manager
Keep it Simple Storage —Columbus, OH
- $18 - $25 an hour
- Part-time
- Hybrid work
- Spanish
- English
- Mid-level
Quick Apply
Project Coordinator - National Accounts
Loeb Electric —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Office Specialist Endocrinology
OhioHealth —Westerville, OH
- Full-time
- High school diploma or GED
- Cleaning
- Communication skills
Branch Operations Lead - Columbus Central West - Columbus, OH
JPMorganChase —Columbus, OH
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Physician Office Specialist - Bing Cancer Center
OhioHealth —Columbus, OH
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
10d
Physician Office Specialist Part-Time Casual
OhioHealth —Dublin, OH
- Part-time
- High school diploma or GED
- Cleaning
- 1 year
Physician Office Specialist- Vascular Surgery
OhioHealth —Columbus, OH
- Full-time
- Microsoft Excel
- Surgery
- Mid-level
Physician Office Specialist - PCP Davidson Dr
OhioHealth —Reynoldsburg, OH
- Full-time
- High school diploma or GED
- Cleaning
- Communication skills
Physician Office Specialist - Grant, Orthopedic Surgeons
OhioHealth —Columbus, OH
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
10d
Project Coordinator
E2 Optics —Columbus, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Dental insurance
3d
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
Revenue Cycle Manager
ST VINCENT FAMILY SERVICES —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Access
- Writing skills
Quick Apply
Procurement Engineer
ACCO Engineered Systems —Columbus, OH
- $58,500 - $79,857 a year
- Overtime
- Microsoft Word
- Construction site
- Writing skills
- Employee stock ownership plan
Data Center Manager (Night Shift)
Amazon Data Services, Inc. —New Albany, OH
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance

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queue manager jobs near columbus

Consumer Support Unit - Consumer Support Associate

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$18 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

OUR STORY.

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office.

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
Promptly and accurately fulfill consumer requests for media or account validation.
Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

High School Diploma or equivalent required.
Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
Experience with MS Office products especially MS Word & Excel.
Quality assurance/audit driven, with the ability to manage multiple tasks at once.
Excellent Communication skills – both written and verbal.
Ability to accurately read and understand cursive handwriting.
Flexible and ability to prioritize workload accordingly to challenging deadlines.
Ability to work well under pressure in a highly regulated environment.
Driven to improve the quality of the business through work efforts.
Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

Salary range: $18.00 USD
Competitive benefits package including medical, dental, and vision coverage
401 (k) program with company matching part of employee contributions.
Paid Time Off

WHAT NOW?

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#USIND

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Refine Your Search

queue manager jobs in columbus

Consumer Support Unit - Consumer Support Associate

Physcian Office Specialist

VIRTUAL BRANCH FLOAT REPRESENTATIVE

Project Coordinator

Operations Manager, Diamonds Direct

Physician Office Specialist

Client Support Manager

Project Coordinator - National Accounts

Office Specialist Endocrinology

Branch Operations Lead - Columbus Central West - Columbus, OH

Physician Office Specialist - Bing Cancer Center

Physician Office Specialist Part-Time Casual

Physician Office Specialist- Vascular Surgery

Physician Office Specialist - PCP Davidson Dr

Physician Office Specialist - Grant, Orthopedic Surgeons

Project Coordinator

Data Center Operations Manager (Nights), Data Center Operations

Revenue Cycle Manager

Procurement Engineer

Data Center Manager (Night Shift)

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