Experience: Four to five years of employment in a related position with this company or other organization(s).
Skills and Abilities:
- Requires advanced knowledge of the principles and practices within the Rooms Discipline and Hospitality Profession. This includes experiential knowledge required for management of people and complex problems.
- Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
- Ability to make decision with only general policies and procedures available for guidance.
- Supervisory/management skills.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
No. Of employees supervised: 10 to one hundred employees.
Travel Required: To attend corporate training, meetings and other event(s) as deemed necessary.
Normal Hours Required: Forty to fifty hours over a five-day period. Days and times may vary based on need
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ENVIRONMENT - Physical Job Requirements (for essential functions only)
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Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
Must be able to accomplish any task required of associates within assigned departments.
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Bending/Kneeling Describe the typ(s) of required bending and/or kneeling to include when, why and how often.
Must be able to accomplish any task required of associates within assigned departments.
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Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Must be able to accomplish any task required of associates within assigned departments
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Continuous Standing Describe the reasons to include time period and frequency.
Must be able to accomplish any task required of associates within assigned departments
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Climbing Stairs: Up to approx. 40 steps 1% of 40 hour week.
Ladders: Up to approx, 5 feet 15% of 40 hour week.
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Driving Describe type of vehicle, distances, % of time involved and frequency.
Driving required as necessary.
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Work Environment Inside: 99% of 40+ hour week.
Outside: 1% of 40+ hour week.
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Hearing: _____Critical __X__Moderate _____Minimal
Explain: Guests phone with requests and questions.
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Vision: __X__Critical _____Moderate _____Minimal
Explain: To assess required reaction to meet standards.
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Speech: __X__Critical _____Moderate _____Minimal
Explain: Must be able to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.
Literacy: __X__Critical _____Moderate _____Minimal
Explain: Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
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Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
Must be able to accomplish any task required of associates within assigned departments
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Protective Clothing: Type: Gloves optional & provided if requested
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Equipment Operation List type of equipment and frequency of use.
Must be able to accomplish any task required of associates within assigned departments
