Top 26 remote help desk Jobs in columbus

IT Helpdesk Support
American Freight Management Company —Dublin, OH
- $17 - $25 an hour
- Computer Science
- Mid-level
- Analysis skills
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Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
- $37 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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IT Support Analyst
City Barbeque, LLC —Dublin, OH
- $26 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
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IT Support Consultant
Velocity IT Solutions —Westerville, OH
- $68,000 - $70,000 a year
- Extended hours
- Background check
- English
- Mid-level
- Mileage reimbursement
- Health savings account
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7d
IT Systems Analyst
AssetWatch, Inc. —Columbus, OH
- Remote
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
- Retirement plan
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TP- HELP DESK TECHNICIAN
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- Mid-level
- Office
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
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Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
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TP- HELP DESK TECHNICIAN
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
IT Field Support Technician
LifeStance Health —Hilliard, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
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5d
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Paid time off
Help Desk & Systems Support
BigThumb IT Consultants —Dublin, OH
- Email
- 5 years
- Windows
- QuickBooks
Senior Microsoft 365 Administrator
Battelle —Columbus, OH
- $82,000 - $116,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Help Desk Support Technician Tier 2
Kimball Midwest —Columbus, OH
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
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7d
Tech Support Lead
The Christian and Missionary Alliance —Reynoldsburg, OH
- $59,000 - $69,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Mid-level
- 3 years
- Paid jury duty
- Health savings account
IT Operations Engineer II
Rogue Fitness —Columbus, OH
- Weekends as needed
- Google Workspace
- Mid-level
- Windows

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Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
The Specialist owns hands-on hardware deployment for the company, including imaging, configuring, and shipping laptops to corporate associates and provisioning…
$37 an hour
Quick Apply

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
Quick Apply

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IT Helpdesk Support

American Freight Management Company -
Dublin, OH

Quick Apply

Job Details

$17 - $25 an hour

Qualifications

Operating systems
IT service management
Computer hardware
Desktop (troubleshooting support)
Remote access software
Computer networking
Desktop administration
Ticketing system technical support

Full Job Description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

Provide technical support to clients via phone, email, or in-person.
Identify, troubleshoot, and resolve IT-related issues.
Document and track all support requests and resolutions in the ticketing system.
Perform remote or on-site installations, upgrades, and repairs of hardware and software.
Assist with user account management, password resets, and access permissions.
Collaborate with other IT team members to resolve complex issues.
Provide training and guidance to end-users on using technology and software.
Stay up to date with the latest technology trends, software updates, and security protocols.
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

Proven experience as an IT Helpdesk Support or similar role
Excellent communication and customer service skills
Strong technical knowledge of computer hardware, software, operating systems, and networking
Experience with ticketing systems, remote desktop tools, and diagnostic utilities
Familiarity with ITSM best practices, such as ITIL
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills
Ability to multitask and prioritize tasks in a fast-paced environment.
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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remote help desk jobs in columbus

IT Helpdesk Support

Healthcare IT Specialist

IT Support Analyst

IT Support Consultant

IT Systems Analyst

TP- HELP DESK TECHNICIAN

Tier 1 Technical Support Specialist

Help Desk Analyst - Columbus, OH

Desktop Support Technician

TP- HELP DESK TECHNICIAN

IT Field Support Technician

Service Desk Analyst

IT Support Specialist II

Help Desk & Systems Support

Senior Microsoft 365 Administrator

Help Desk Support Technician Tier 2

Tech Support Lead

IT Operations Engineer II

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