Top 77 Reservation agent Jobs in Columbus

Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Travel Agent - Leisure
ADTRAV Travel Management —Columbus, OH
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)
JPMorganChase —Westerville, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —Columbus, OH
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
Group Air Agent - Dedicated
ADTRAV Travel Management —Columbus, OH
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor- Hilton Columbus at Easton
Hilton Columbus at Easton —Columbus, OH
- From $21 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Health savings account
- Health insurance
Quick Apply
6d
Travel Consultant - Corporate International/Complex
ADTRAV Travel Management —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative
Candlewood Suites Polaris —Columbus, OH
- From $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
Quick Apply
6d
Front Desk Agent - Four Points Columbus-Polaris
Four Point Sheraton —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Homewood Suites Columbus Hilliard - Front Desk Agent
Aimbridge Hospitality —Hilliard, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Innvite Hospitality —Columbus, OH
- $12 - $15 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Paid holidays
- Employee discount
Quick Apply
Guest Service Representative
Hampton Inn & Suites-Polaris, Columbus, OH —Columbus, OH
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
Front Desk Associate
ROADWAY INN —Columbus, OH
- $12 - $14 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
9d
Enrollment Agent I
IDEMIA —Columbus, OH
- $17.75 - $24.13 an hour
- Weekends as needed
- Background check
- 18 years or older
- Word processing
Quick Apply

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reservation agent jobs near columbus

Front Desk Agent

Home2 Suites by Hilton Columbus Downtown -
Columbus, OH

Quick Apply

Job Details

Full-time
$16 a year

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

Refine Your Search

reservation agent jobs in columbus

Front Desk Agent

Travel Agent - Leisure

Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Hotel Front Desk Agent Full and Part-Time

Group Air Agent - Dedicated

Front Desk Agent

Guest Service Representative

Front Office Supervisor- Hilton Columbus at Easton

Travel Consultant - Corporate International/Complex

Front Desk Agent

Guest Service Representative

Front Desk Agent - Four Points Columbus-Polaris

Guest Service Agent

Front Desk Agent

Homewood Suites Columbus Hilliard - Front Desk Agent

Front Desk Agent

Guest Service Representative

Front Desk Associate

Enrollment Agent I

I want to receive the latest job alert for reservation agent in columbus

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