Top 9 Senior desktop support Jobs in Columbus

Senior Help Desk Technician
Columbus Ohio —New Albany, OH
- $45,000 - $47,500 a year
- Part-time
- Background check
- Mid-level
- Microsoft Office
- Referral program
Quick Apply
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
- $22.35 - $26.08 an hour
- Mid-level
- Windows
- Travel
- Paid holidays
- Dental insurance
5d
Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Windows
Quick Apply
14d
Technical Sr. Analyst/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
4d
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply

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Operations Support Analyst
AgreeYa Solutions —Westerville, OH
Monitor IT systems (servers, databases, applications, and cloud environments) through dashboards and alerts. Escalate issues to senior analysts or specialized…
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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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Senior Help Desk Technician

Columbus Ohio
New Albany, OH

Quick Apply

Job Details

Part-time | Full-time
$45,000 - $47,500 a year

Benefits

Referral program

Qualifications

Desktop computer repair
Hardware maintenance
Driver's License
Computer hardware
Desktop administration
Help desk

Full Job Description

Help Desk Support / Computer Repair Technician

We are a trusted provider of IT support and computer repair services, focused on delivering fast, friendly, and reliable technology solutions to businesses and individuals. We are looking for a motivated, detail-oriented Help Desk Support / Repair Technician to join our team and provide excellent technical support, customer service, and hardware repair services.

The ideal candidate is technically skilled, customer-focused, professional, and comfortable working in a small business, fast-paced environment. This position includes first-level help desk support, troubleshooting hardware and software issues, performing computer repairs, and assisting clients both remotely and on-site.

Ideal Candidate

The ideal candidate will possess:

A passion for working with clients and helping solve technology problems
A desire to work in a small business and fast-paced environment
Honesty, integrity, and a strong sense of professionalism
Excellent written and verbal communication skills
A positive attitude and strong work ethic
A self-driven and highly motivated personality
Willingness to learn new technologies and take on new responsibilities
Ability to work independently and as part of a team

Job Responsibilities

Respond to help desk tickets by phone, email, and remote support tools
Diagnose and resolve hardware and software issues on Windows and Mac systems
Perform repairs on desktops, laptops, and peripheral devices
Install, configure, and troubleshoot operating systems, applications, and network connectivity
Troubleshoot basic network issues, including routers, switches, wireless access points, cable modems, VLANs, VPNs, and RDP
Assist with Office 365 support, user accounts, email, and basic cloud services
Maintain accurate service records, ticket notes, and documentation
Provide technical support to end users with patience and professionalism
Assist with system upgrades, backups, virus/malware removal, and security measures
Escalate unresolved issues to senior technicians or appropriate departments
Travel to client locations when needed for on-site support and repairs

Qualifications

1–2 years of experience in IT support, help desk support, or computer repair
Experience with Windows and macOS
Knowledge of Office 365, networking basics, and virus/malware removal
Experience with routers, switches, wireless access points, cable modems, VLANs, VPNs, and RDP
Experience with servers, Active Directory, and Group Policy preferred
Strong understanding of computer hardware, diagnostics, and repair
Experience with operating system configuration, reloads, drivers, applications, and updates
Strong problem-solving and communication skills
Customer service experience and a positive attitude
Ability to lift and carry computer equipment when needed
Must have a valid driver’s license and a clear driving record
A+ certification or equivalent experience preferred

Work Environment

This is a great opportunity for someone who enjoys hands-on technical work, helping clients, and being part of a team where every day brings something different. We value professionalism, reliability, honesty, and a strong willingness to learn.

Experience

IT support or computer repair: 1–2 years preferred
Customer service: 1 year preferred
Windows and Mac troubleshooting: 1 year preferred

License/Certification

Valid driver’s license required
CompTIA A+ certification preferred but not required

Job Types: Full-time, Part-time

Pay: $45,000.00 - $47,500.00 per year

Benefits:

Referral program

Experience:

Help desk: 2 years (Required)
Computer hardware: 2 years (Required)

Ability to Commute:

New Albany, OH 43054 (Required)

Ability to Relocate:

New Albany, OH 43054: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior desktop support jobs in columbus

Senior Help Desk Technician

IT Support Specialist - Senior

Technician Sr., Retail Service Maintenance

Sr. IT Lifecycle & Support Specialist

Technical Sr. Analyst/IT Support Analyst

Sr. Analyst, Enterprise Service Desk

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