Top 127 Senior end user platform Jobs in Columbus

TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
Senior Performance Engineering and Observability Lead (Remote)
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Store discount
- Paid parental leave
Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Windows
Quick Apply
Senior Business Analyst
Cardinal Health —Dublin, OH
- $105,100 - $150,100 a year
- Hybrid work
- 8 years
- Bachelor's degree
- No degree
- Paid parental leave
- Health savings account
Senior Accountant
The Janz Corporation —Columbus, OH
- $75,000 - $85,000 a year
- Full-time
- Background check
- CPA
- Finance
Quick Apply
5d
IT Project Manager
Proteam Solutions —Columbus, OH
- Contract
- 7 years
- Office
- Bachelor's degree
Quick Apply
6d
Senior Frontend Developer
Stafford Technology —Worthington, OH
- $45 - $52 an hour
- Full-time
- Background check
- System design
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Software Engineer - eResources
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Health insurance
Associate Applications Analyst
Bath & Body Works —Columbus, OH
- $73,000 - $107,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Store discount
- Paid parental leave
2d
Software Engineer II
ODW Logistics Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- 5 years
- Dental insurance
- 401(k) matching
Quick Apply
Experience Designer Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
IS Systems Analyst Senior IS E-Chart 1
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- SQL
- Bachelor's degree
IS Epic Senior Application Analyst - Epic Ambulatory
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- SQL
- Bachelor's degree
Senior Engineer, Warehouse Management Systems
Cardinal Health —Dublin, OH
- $121,600 - $173,700 a year
- Computer Science
- Bachelor of Science
- Databases
- Paid parental leave
- Health savings account
Sr. Analyst, Application Development and Maintenance
Cardinal Health —Dublin, OH
- $80,500 - $103,410 a year
- SQL
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account
IT Helpdesk Technician
The Lisinski Law Firm —Dublin, OH
- $25.10 - $26.53 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
7d
Software Architect - Cardio Partners - Remote
Sarnova —Dublin, OH
- Full-time
- Remote
- 7 years
- Azure
- Computer Science
- 401(k)
Quick Apply
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Columbus, OH
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Talent Acquisition Specialist 4
The Ohio State University —Columbus, OH
- $103,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
5d

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senior end user platform jobs near columbus

TP- Desktop Support Analyst

TP Mechanical -
Columbus, OH

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Job Details

Full-time

Qualifications

Desktop computer repair
Network troubleshooting
Microsoft Outlook
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
Hardware maintenance
OSHA 10
Windows
Printer (troubleshooting support)
High school diploma or GED
Driver's License
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Office equipment installation
Remote access software
Desktop applications
Mobile device management
Microsoft Teams
SharePoint
Technical customer support for office equipment
IP networking
Desktop administration
Hardware diagnostics
Peripheral hardware support
Ticketing system technical support

Full Job Description

Responsible for serving as the first point of contact for end-user technical support, providing timely resolution of hardware, software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of IT support for our user base — responsible for resolving hardware, software, and connectivity issues while maintaining a high standard of service and professionalism. As well as responsible for deploying and maintaining workstations, managing user accounts within Microsoft 365, and troubleshooting day-to-day IT problems. The candidate must possess good technical aptitude, oral and written communication skills, takes pride in reliable service delivery, and the ability to interact professionally with people at all levels of the organization. Additionally, they must be detail-oriented with the ability to prioritize and manage multiple support requests simultaneously.

Responsibilities and Duties:

End-User Support:

Respond to and resolve help desk tickets in a timely manner via phone, email, and in person.

Set up, configure, and deploy workstations, laptops, printers, and peripherals for end users.

Assist with user account creation, password resets, and permissions within Microsoft 365.

Perform basic hardware and software troubleshooting and repairs.

Maintain and update the IT asset inventory.

Software and Application Support:

Assist end users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.

Install, update, and troubleshoot desktop software and business applications.

Support basic mobile device setup and troubleshooting for company-issued devices.

Troubleshooting and Problem Solving:

Diagnose and resolve common hardware, software, and network connectivity issues.

Document troubleshooting steps and solutions in the ticketing system for future reference.

Provide hands-on IT support for the local office, including desk-side assistance.

Escalate complex issues to senior IT staff or systems engineers as needed.

Security:

Follow established security procedures and report potential threats or suspicious activity.

Assist with endpoint protection updates and ensure antivirus software is current on all devices.

Documentation and Inventory

Maintain help desk knowledge base articles and user guides.

Track and manage IT equipment inventory, including check-in and check-out of loaner devices.

All other duties as assigned.

Qualifications and Experience:

Experience/Qualifications Required:

Minimum 3–5 years of corporate helpdesk or desktop support experience in an enterprise environment
Working knowledge of Windows 10/11 operating systems and basic Active Directory tasks (password resets, account unlocks).
Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi troubleshooting).
Experience with help desk ticketing systems (e.g., ServiceNow, Freshdesk, Jira Service Management) .
Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices.
Familiarity with remote support tools and techniques.

Certifications preferred:
- CompTIA A+ (preferred).
- CompTIA Network+ or similar networking certification (a plus).
- ITIL Foundation certification (a plus).
- Microsoft 365 Certified: Fundamentals (a plus).
- Familiarity with MDM platforms for mobile device support.

Job Skills:

Strong customer service orientation and patience when working with non-technical users.
Good problem-solving skills and the ability to troubleshoot methodically.
Strong hardware troubleshooting skills across Windows-based endpoints.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Strong organizational skills with the ability to manage multiple tickets and priorities.

Education:

Minimum of High School Diploma or GED equivalent.

Physical Requirements:

Ability to lift up to 40 lbs.
Ability to walk job sites.

Special Requirements:

Valid Driver’s License
OSHA 10 certification

Apply Now

Refine Your Search

senior end user platform jobs in columbus

TP- Desktop Support Analyst

TP- Desktop Support Analyst

Senior Performance Engineering and Observability Lead (Remote)

Sr. IT Lifecycle & Support Specialist

Senior Business Analyst

Senior Accountant

IT Project Manager

Senior Frontend Developer

Senior Software Engineer - eResources

Associate Applications Analyst

Software Engineer II

Experience Designer Senior Associate

IS Systems Analyst Senior IS E-Chart 1

IS Epic Senior Application Analyst - Epic Ambulatory

Senior Engineer, Warehouse Management Systems

Sr. Analyst, Application Development and Maintenance

IT Helpdesk Technician

Software Architect - Cardio Partners - Remote

Product Owner, FMS/Financial Intermediary Svc

Talent Acquisition Specialist 4

I want to receive the latest job alert for senior end user platform in columbus

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