Top 25 Senior it help desk analyst Jobs in Columbus

NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
- $54,000.00 - $77,720.36 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
EHR System Analyst
Integrated Services for Behavioral Health —Delaware, OH
- $28.91 - $37.37 an hour
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
Service Desk Analyst I (Columbus)
RedHelm —Columbus, OH
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Branch Workplace Technology - Product Delivery, Senior Associate -
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
14d
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
- $17 - $21 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
9d
Help Desk Analyst
viva —Columbus, OH
- $20.72 - $25.72 an hour
- 8 hour shift
- English
- Mid-level
- Organizational skills
7d
Security Specialist (Senior to Staff Level)
AEP Service Corporation —Columbus, OH
- $87,633 - $177,503 a year
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
- Tuition reimbursement
4h
Help Desk Analyst III
DWYER INSTRUMENTS, LLC —Westerville, OH
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
IT Service Desk Manager
VoxTel Pro —Columbus, OH
- $52,750 - $56,000 a year
- Full-time
- Computer literacy
- DevOps
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Assistant Auditor III (Dynamics 365 System Analyst) (U) (Vacancy)
City of Columbus —Columbus, OH
- $37.96 - $56.98 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- DevOps
- Wellness program
- Disability insurance
Help Desk Analyst
absiusa —Columbus, OH
- $1 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
9d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
FinOps AI / ML Engineer Assoc Director
Accenture —Columbus, OH
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Paid holidays
- Disability insurance
8d

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senior it help desk analyst jobs near columbus

NextGen System Analyst

Integrated Services for Behavioral Health -
Columbus, OH

Quick Apply

Job Details

Full-time
$54,000.00 - $77,720.36 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Computer science
Mid-level
Organizational skills
2 years
Communication skills

Full Job Description

We are seeking a NextGen System Analyst!
Central, OH

Join our Team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

The EHR System Analyst is responsible for supporting the daily use, functionality, and optimization of the Electronic Health Record (EHR) system. This role provides frontline support to providers and staff, assists with training, and participates in testing and implementation of new features and system improvements. The Analyst helps maintain EHR workflows, supports troubleshooting needs, and collaborates with the vendor and internal teams to ensure the EHR operates efficiently and reliably. This position works closely with clinical staff, providers, and IT team members and serves as a key contributor to ongoing EHR enhancement efforts. More complex projects and system-wide design decisions will be escalated to the Senior EHR System Analyst.

The pay range for this position is $54,000.00-$69,000.00 annually based on experience, education, and/or licensure.

Essential Functions:

Provide daily support to end users across clinical and operational teams in their use of the EHR system, including basic troubleshooting and issue resolution
Triage system issues, resolving those within scope and escalating more complex issues to the Senior EHR System Analyst or vendor as appropriate
Serve as the point of contact for user questions and routine technical assistance
Assists in maintaining EHR workflows, templates, and documentation standards as directed by the Managing Director of IT, with input from the Senior EHR System Analyst
Performs initial testing of minor changes, updates, or enhancements to the EHR system
Supports documentation of processes, updates, and user guides
Coordinates with HR and assists in delivering initial EHR training to new staff and providers
Provides routine refresher training and user support for existing staff
Assists with creating basic training and communication materials for new features or updates
Assists with testing new features, upgrades, and patches, following structured testing plans established by the Senior EHR System Analyst
Provides “day-of” go-live support to staff during system updates or functionality changes
Helps prepare and distribute basic announcement documentation for changes to the EHR affecting users
Maintains clear and professional communication with internal teams and the EHR vendor regarding support tickets and system issues
Works with clinical staff and providers to understand routine system concerns and improvement opportunities, escalating when appropriate.
Participates in relevant training and meetings to remain current on EHR system functionality
Contribute to departmental projects as assigned by the Managing Director of IT.
Travel within the designated service area
Performs other duties as assigned

Minimum Requirements:

Education/Licensure:

A high school degree or GED equivalent is required
A bachelor’s degree in Health Information Technology, Informatics, Computer Science or related fields is preferred

Experience:

2-4 years of experience supporting an EHR system in a behavioral health or healthcare setting is required
1 year of prior experience with the CareLogic or NextGen EHR preferred

Knowledge, Skills, and Abilities:

The ability to maintain confidentiality and comply with HIPAA regulations is required
Excellent communication skills, both oral and written is required
Excellent organizational skills are required
A valid driver's license is required
An appropriate level of auto insurance coverage is required
Ability to manage deadlines within a fast-paced, high-volume environment is required
The ability to operate in an Internet-based, automated office environment is required
The ability to maintain a high-speed internet connection is required

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer is required
Must be able to lift up to 15 pounds at times.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Quick Apply

Refine Your Search

senior it help desk analyst jobs in columbus

NextGen System Analyst

EHR System Analyst

Technology Solution Center Analyst Lead

Service Desk Analyst I (Columbus)

Branch Workplace Technology - Product Delivery, Senior Associate -

Client Support Desk Analyst

TP- Desktop Support Analyst

Help Desk Analyst

Help Desk Analyst

Security Specialist (Senior to Staff Level)

Help Desk Analyst III

TP- Desktop Support Analyst

Service Desk Analyst

IT Service Desk Manager

Assistant Auditor III (Dynamics 365 System Analyst) (U) (Vacancy)

Help Desk Analyst

Help Desk Analyst - Columbus, OH

Help Desk Analyst

POS Support Agent

FinOps AI / ML Engineer Assoc Director

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