Top 105 Senior on site service specialist Jobs in Columbus

Field Service Technician - Columbus, Ohio, US
Swisslog Healthcare —Columbus, OH
- $58,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Hospital
- Military
- Fuel card
- Health savings account
Quick Apply
10d
Business Process Red Team Operator
JPMorganChase —Columbus, OH
- $152,000 - $260,000 a year
- Full-time
- 5 years
- Research
- Windows
- Health insurance
- Tuition reimbursement
Regional Behavior Specialist
ChanceLight Behavioral Health, Therapy, & Education —Columbus, OH
- From $50,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health savings account
- Paid holidays
Quick Apply
1d
Program Supervisor (Applied Behavior Analysis)
Empower Behavioral Health & Intervention —Columbus, OH
- From $60,000 an hour
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Office Experience & People Ops Specialist
Orveon Global US LLC —Columbus, OH
- $55,000 - $83,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
National Operations Specialist (Student Housing)
Bisnow —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Part Time Senior Downsizing Specialist
Caring Transitions —Gahanna, OH
- From $20 an hour
- Part-time
- Background check
- 18 years or older
- English
10d
Customer Experience Specialist
OhioHealth —Columbus, OH
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
Senior Product Management Specialist
Branch Insurance —Columbus, OH
- $96,600 - $138,000 a year
- Full-time
- Remote
- Research
- 3 years
- Product management
- Health insurance
- Dental insurance
14d
Senior Hunger Program Specialist
Mid-Ohio Food Collective —Grove City, OH
- From $19.67 an hour
- Full-time
- Hybrid work
- Spanish
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Senior .NET/SharePoint Developer (Software Development Specialist 3)
State of Ohio - Medicaid —Columbus, OH
- $41.81 - $61.49 an hour
- Overtime
- Computer Science
- SQL
- Travel
- Paid holidays
- Health insurance
Large Customer Account Manager
ABB Inc. —Delaware, OH
- $100,500 - $160,800 a year
- Full-time
- Remote
- Marketing
- 5 years
- Bachelor of Science
- Health savings account
- AD&D insurance
Quick Apply
Customer System Provisioning Manager
DSV —Columbus, OH
- $84,080 - $126,120 a year
- Full-time
- Databases
- Continuous improvement
- Mentoring
Annually Contracted Faculty - Business Office Administration
Columbus State Community College —Columbus, OH
- $43,848 - $50,112 a year
- Full-time
- Classroom
- Microsoft Excel
- 5 years
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Document Control Specialist II
HNTB Corporation —Columbus, OH
- $66,406.79 - $124,512.74 a year
- Full-time
- Mid-level
- Office
- 3 years
National Operations Specialist
Article Student Living —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Senior Specialist, Quality Assurance
Cardinal Health —Columbus, OH
- $66,500 - $95,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- No degree
- Paid parental leave
- Health savings account
3d
Events and Programs Specialist
Life Enriching Communities —Reynoldsburg, OH
- Part-time
- Mid-level
- Organizational skills
- CNA
- Opportunities for advancement
Quick Apply
8d
Document Processing Specialist
Ricoh —Columbus, OH
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
3d

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Field Service Technician - Columbus, Ohio, US

Swisslog Healthcare -
Columbus, OH

Quick Apply

Job Details

Full-time
$58,000 - $65,000 a year
10 days ago

Benefits

Fuel card
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan
Tools provided

Qualifications

Field service equipment repair
Computer operation
Customer communication
On-site technical support
Electro-mechanical components
Interpreting technical drawings
In-person customer service
Electrical schematic reading and interpretation
Reactive equipment maintenance
Windows
Driver's License
Computer hardware
Electrical layout diagram interpretation
Desktop applications
Computer networking
Preventive machine maintenance
Field engineering

Full Job Description

At Swisslog Healthcare, Field Service Technicians are critical to our customer care and support initiatives. Our Field Service Engineers are on the front-line, interfacing with our customers on a daily basis, keeping their systems up and running, ensuring optimal system performance, and improving patient safety, which in turn allows doctors and nurses to focus on critical patient care in hospitals across North America.

Field Service Engineers perform all Customer Support duties and responsibilities relating to Swisslog Healthcare products, including preventive maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up of current systems, operator maintenance and user training, and promotion of company products and services as required.

This individual will be based in the Columbus, Ohio area, supporting our Pharmacy Automation (Medication Management) products at multiple customer sites throughout the surrounding area.

Job Responsibilities:

This individual will perform all Customer Support Duties and Responsibilities relating to Swisslog Healthcare's Pharmacy Automation systems, including:

Provide scheduled preventive maintenance services to contract customers in assigned area.
Provide on-demand corrective, 24/7 emergency, and paid services to customers in assigned area as required.
Provide start-up services on Translogic Systems as assigned.
Assist with start-up services on new Swisslog products as required, working closely with the assigned Installation Specialists.
Report product quality issues to assigned Senior Field Service Engineer and/or Customer Care Manager and file quality reports as directed/required.
Train Swisslog customers on system and light maintenance operations.
Promote parts orders, provide recommended parts lists to clients and recommend inventory stocking levels to customers as required.
Conduct periodic customer care visits to monitor product performance and customer satisfaction.
Maintain accountability/inventory of assigned spare parts (crash kit) and customers’ consignment inventories when inventories are contractually maintained by Swisslog.
Assist all customers within assigned area with parts orders, consumables, repair and return of defective parts, and requests for information pertaining to their systems.
Advise Customer Care Manager of any problems or opportunities that arise within their area of responsibility.
Ensure that required administrative paperwork, Service Work Orders, Expense Reports and Downtime Reports, and start-up logs are properly filled out and processed in a timely manner.Communicate and share information with sales personnel and support personnel as it relates to their assigned customer base.
Exercise proper care and accountability of all assigned company property, be mindful in spending company’s money and resources responsibly, and exercise proper care and responsibility when working with customers’ property and/or facilities.
Maintain a clean and professional appearance at all times when working with customers.
Adhere to and strictly enforce all company safety policies and procedures.
Attend required training programs to keep current on system updates.
Must be able and willing to work some holidays and weekends, as needed.

Minimum Qualifications:

Vocational school, related military experience, or job experience equivalent.
1-3 years field service experience with electro-mechanical products.
Successful candidates will have an effective communication style that builds customer's trust and satisfaction.
Ability to read blue prints, schematics and wiring diagrams to extract necessary technical information.
Exceptional interpersonal skills (customer service skills) and communication skills.
PC Computer software and hardware literate/Windows Application experience.
Basic computer networking skills.
Must be a self-starter, well organized, and be able to work independently without supervision.

Desirable, but not Essential:

Experience working in a mission-critical, on-call environment.
Associate's Degree from a Technical or Vocational School.

Eligibility Requirements:

Ability and willingness to travel 30 to 60% of the time for technical support and training purposes.
Ability and willingness to work on-call hours including weekend, night, and/or holiday work.
Ability and willingness to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.
Must have a valid driver’s license and excellent driving record. We run a pre-employment background check including criminal record and Motor Vehicle record.
Must reside in Columbus, Ohio or the surrounding area.
Must be authorized to work in the United States for any employer. Unfortunately, Swisslog Healthcare is unable to provide visa sponsorship either now or in the future. If you will require sponsorship to work in the US, please do not apply for this position.

Compensation: Base salary range for this position is $58,000 - $65,000, plus overtime and on-call pay, plus vehicle benefit and fuel card. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).

Pay: $58,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tools provided
Tuition reimbursement
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

Will you require employer sponsorship, either now or at any time in the future, to work legally in the United States? (Unfortunately, we are unable to offer sponsorship for this position at any time.)
Are you located in the Columbus, Ohio area? (If not, please explain.)

Work Location: Hybrid remote in Columbus, OH 43210

Quick Apply

Refine Your Search

senior on site service specialist jobs in columbus

Field Service Technician - Columbus, Ohio, US

Business Process Red Team Operator

Regional Behavior Specialist

Program Supervisor (Applied Behavior Analysis)

Office Experience & People Ops Specialist

National Operations Specialist (Student Housing)

Part Time Senior Downsizing Specialist

Customer Experience Specialist

Senior Product Management Specialist

Senior Hunger Program Specialist

Senior .NET/SharePoint Developer (Software Development Specialist 3)

Large Customer Account Manager

Customer System Provisioning Manager

Annually Contracted Faculty - Business Office Administration

Systems Support Specialist, MSP- Columbus

Document Control Specialist II

National Operations Specialist

Senior Specialist, Quality Assurance

Events and Programs Specialist

Document Processing Specialist

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