Top 727 Service analyst Jobs in Columbus

IT Project Analyst
Columbus Regional Airport Authority —Columbus, OH
- $65,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
8d
Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Pass drug screening
- Mid-level
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Service Line Administration Senior Analyst - Outpatient Care Powell
The Ohio State University Wexner Medical Center —Powell, OH
- Online Application
- Background check
- Nursing
- Pass drug screening
10d
Senior Demand Planning & Deployment Analyst
Rose International —Reynoldsburg, OH
- $32 - $36 an hour
- Temporary
- Hybrid work
- Merchandising
- Mid-level
- Office
Quick Apply
1d
IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- Pass drug screening
- Mid-level
- Criminal background check
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Cybersecurity Analyst - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Relocation assistance
18h
Transportation Analyst
Bath & Body Works —Columbus, OH
- $64,000 - $92,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Store discount
- Paid parental leave
21h
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
Associate Business Systems Analyst
The Ohio State University —Columbus, OH
- $24.76 - $32.33 an hour
- Weekends as needed
- Background check
- Computer Science
- Pass drug screening
18h
Reporting and Analytics Analyst
The Ohio State University —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
5d
Agricultural Credit Analyst (Multiple Levels)
U.S. Bank National Association —Columbus, OH
- $86,360 - $101,600 a year
- Full-time
- CPA
- Mid-level
- Office
- Paid holidays
- Disability insurance
Financial Analyst
Ascendion —Columbus, OH
- $90,000 - $110,000 a year
- Mid-level
- Office
- In-person
- Disability insurance
- Health insurance
Workplace Solutions - Customer Service Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
- Health insurance
- Tuition reimbursement
Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
8d
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Client Relationship Analyst
Morgan Stanley —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
13d
Data Analyst
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance

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service analyst jobs near columbus

IT Project Analyst

Columbus Regional Airport Authority -
Columbus, OH

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year
8 days ago

Qualifications

Project development phase management
Change management
Managing projects
Analysis (software development lifecycle)
Cross-functional collaboration
Project stakeholder communication
Cross-functional communication

Full Job Description

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your “Take Off” will be successful by doing the following with excellence:

Business Analysis:

Lead requirements elicitation, analysis, and documentation for new and existing technology initiatives.
Facilitate workshops and stakeholder interviews to define business needs, uncover gaps, and translate concepts into actionable specifications.
Map current (“as‑is”) and future (“to‑be”) business processes, identifying opportunities for optimization and alignment with organizational goals.
Develop clear business requirements, use cases, functional specifications, and supporting documentation.
Maintain end‑to‑end requirements traceability throughout the project lifecycle.

Project Chartering & Scoping:

Partner with stakeholders to define the scope, objectives, success criteria, constraints, and assumptions for proposed initiatives.
Collaborate with business partners to create charters and Work Breakdown Structures (WBS) that clarify goals and outline key deliverables.

Finalize initiation documentation for a structured hand-off to the Project Manager responsible for execution and closeout.
Maintain the Enterprise Project List by collaborating with departments across the organization to identify active and upcoming initiatives, ensuring alignment and optimization of resource allocation.

Relationship Management:

Facilitate strong partnerships across departments, ensuring visibility into enterprise priorities and project demand. Acts as a liaison between business units and IT, enabling clear communication, alignment, and proactive identification of cross‑departmental impacts.

Process Improvement:

Lead or support continuous improvement initiatives leveraging Lean techniques, root cause analysis, workflow optimization, and automation assessment.
Recommend and implement changes to increase operational efficiencies and enhance service delivery.
Work with partners to define success metrics and monitor the impact of adopted improvements.

General:

Salary range for this position is $65,000.00 - $85,000.00, annually. The offered salary is evaluated using internal equity, job knowledge, skills, experience, and other key factors.

Your “Landing” will be smooth if you meet th e following requirements:

5+ years’ experience as a business analyst for technology projects
5+ years’ experience as a project manager, leading and managing technology projects
Bachelor's Degree in Business, Computer Science, Information Systems, or equivalent experience.
Ability to plan complex project frameworks and manage multiple priorities efficiently.
Expert at bridging the gap between business and technical teams through effective communication, respectful collaboration, and organizational change management.
Project Management Professional (PMP®) certification from the Project Management Institute, preferred.
Business Analysis Professional Certification (CBAP® or PMI-PBA®), preferred.
Certified Scrum Master or other Agile certifications, preferred.
Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable)

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.

Work Location: In person

Quick Apply

Refine Your Search

service analyst jobs in columbus

IT Project Analyst

Instructional Technology Analyst – XR and Emerging Technologies

Instructional Technology Analyst – Simulation Technology

Service Line Administration Senior Analyst - Outpatient Care Powell

Senior Demand Planning & Deployment Analyst

IT Service Desk Analyst

Service Desk Analyst

Cybersecurity Analyst - Entry Level

Transportation Analyst

Business Systems Analyst (Vacancy)

Business Systems Analyst (Vacancies)

Associate Business Systems Analyst

Reporting and Analytics Analyst

Agricultural Credit Analyst (Multiple Levels)

Financial Analyst

Workplace Solutions - Customer Service Analyst

Analyst, Associate Technology Support

Remote E-Billing Analyst

Client Relationship Analyst

Data Analyst

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