Top 56 service desk engineer Jobs in columbus

Network Apprentice
State of Ohio - Administrative Services —Columbus, OH
- $24.16 an hour
- Full-time
- Microsoft Outlook
- Research
- Software development
- Paid holidays
- Health insurance
1d
Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio
Axiom Technologies —Columbus, OH
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
4d
Cloud Information Technology Apprentice
State of Ohio - Administrative Services —Columbus, OH
- $24.16 an hour
- Full-time
- Azure
- Writing skills
- System design
- Paid holidays
- Health insurance
Desktop Engineer
Central Ohio Transit Authority —Columbus, OH
- $70,304.00 - $82,721.60 a year
- Full-time
- Computer Science
- 5 years
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
3d
IT Systems Analyst
AssetWatch, Inc. —Columbus, OH
- Remote
- Computer science
- Computer Science
- Mid-level
- Flexible schedule
- Retirement plan
Quick Apply
TP- HELP DESK TECHNICIAN
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Data Center Technician, Sever Operations
Google —New Albany, OH
- $78,000 - $111,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
3d
Network Implementation Engineer
IP Pathways —Columbus, OH
- Online Application
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k) matching
Quick Apply
TP- HELP DESK TECHNICIAN
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Associate Software Engineer
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer Science
- Office
- Analysis skills
- Paid parental leave
- Health insurance
1d
Engineer: Tier 1 (On-site)
Trace3 —Columbus, OH
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Senior Microsoft 365 Administrator
Battelle —Columbus, OH
- $82,000 - $116,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Test Engineer
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health insurance
Software Engineer
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Technical Support Engineer
ADB Safegate —Columbus, OH
- Computer Science
- Research
- Office
Storage Architect
AGE Solutions —Columbus, OH
- From $105,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid training
- Paid parental leave
Quick Apply
Analytics Engineer
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
IT Systems Engineer
HBD Industries —Dublin, OH
- Full-time
- Microsoft Outlook
- Customer service
- System design
Security Specialist Senior — Vulnerability Management AI Analyst
AEP Service Corporation —Columbus, OH
- $98,993 - $128,688 a year
- Full-time
- Background check
- System design
- High school diploma or GED
- Tuition reimbursement
6d
Microsoft Fabric Data Architect
iVision Scale LLC —Columbus, OH
- Remote
- Management
- SQL
- Travel
Quick Apply

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service desk engineer jobs near columbus

Network Apprentice

State of Ohio - Administrative Services -
Columbus, OH

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Job Details

Full-time
$24.16 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer operation
Customer communication

Full Job Description

What You'll Do:

Under direct guidance and supervision, works toward acquiring the knowledge, skills and abilities required to perform entry-level duties with the Network Engineering:

Consults with customers and senior engineers to gather and evaluate functional requirements and translates these requirements into technical solutions.
Assists assigned Unified Network Services(UNS) team with daily network maintenance tasks (e.g., network installations, device configurations, information gathering, and network monitoring) to provide support, administration, and maintenance necessary to ensure the continued operation of the Ohio One Network.
Attends and completes training courses relevant to assigned UNS area.

As a Network Apprentice, you will be learning and working under the guidance of more experienced professionals. Your job duties will involve supporting them in various tasks while gaining hands-on experience and knowledge in the field of network security:

Consults with customers to gather and evaluate functional requirements and translates these requirements into technical solutions.
Assists assigned Unified Network Services(UNS) team with daily network security tasks (e.g., device configurations, information gathering, research and apply security patches, and network monitoring) to provide support, administration, and maintenance necessary to ensure the continued operation of the Ohio One Network.
Attends and completes training courses relevant to assigned Unified Network Services(UNS) area.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Minimum Qualifications

1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support

Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Information Technology

Knowledge:

Computer hardware and software
Ticketing software (e.g. Service Now) *
Customer Service techniques and standards*
State IT policies, procedures, and applicable laws *
Operations and processes for diagnosing common or recurring system problems*
Database procedures used for querying security tools to gather information *
Electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones.
How traffic flows across the network (e.g., Transmission Control Protocol (TCP) and Internet Protocol (IP), Open System Interconnection Model (OSI)*
Incident response and handling methodologies*
System and application security threats and vulnerabilities*
Personally, Identifying Information (PII)
System and application security threats and vulnerabilities*
Operations and processes for diagnosing common or recurring system problems*
Principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing intelligence*
Organization's core business/mission processes*

Skills:

Technical writing and documentation practices (e.g standard operating procedures, training documents, workflow diagrams) *
Reading/verbal comprehension (i.e. comprehend and apply written & verbal instructions)
Operating PC Hardware and Software (e.g. MS Word, Excel, PPT, Outlook)
Critical thinking (i.e. impact analysis, troubleshooting)
Conducting open-source research for troubleshooting network and client-server issues*
Basic operation of computers
Using network analysis tools to identify vulnerabilities*
Preserving evidence integrity according to standard operating procedures or national standards*.

Abilities:

Communication (e.g. Oral, Written, Active Listening)
Problem sensitivity/problem solving
Time Manage (e.g. organization and prioritization)
Active learning
Match the appropriate knowledge repository technology for a given application or environment*
Accurately define incidents, problems, and events in the trouble ticketing system*

developed after employment *

Supplemental Information

When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting.
All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.
If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

service desk engineer jobs in columbus

Network Apprentice

Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio

Cloud Information Technology Apprentice

Desktop Engineer

IT Systems Analyst

TP- HELP DESK TECHNICIAN

Data Center Technician, Sever Operations

Network Implementation Engineer

TP- HELP DESK TECHNICIAN

Associate Software Engineer

Engineer: Tier 1 (On-site)

Senior Microsoft 365 Administrator

Test Engineer

Software Engineer

Technical Support Engineer

Storage Architect

Analytics Engineer

IT Systems Engineer

Security Specialist Senior — Vulnerability Management AI Analyst

Microsoft Fabric Data Architect

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