Top 33 Service desk systems analyst Jobs in Columbus

IT Support Analyst
Upstart Network, Inc. —Columbus, OH
- $42.93 - $58.00 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Dublin, OH
- $18.00 - $20.50 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
5d
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Westerville, OH
- $18.00 - $20.50 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
5d
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Gahanna, OH
- $18.00 - $20.50 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
5d
Behavior Technician (BT) / Registered Behavior Technician (RBT)
Bierman Autism Centers —Columbus, OH
- $18.00 - $20.50 an hour
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
5d
Technical Support Specialist
Proteam Solutions —Columbus, OH
- Mid-level
- Windows
- 3 years
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
11d
Service Desk Analyst(Local to Columbus, OH)
absiusa —Columbus, OH
- $1 an hour
- Microsoft Office
- Communication skills
- Entry level
Quick Apply
Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Contractor - IT Store Support Analyst
Community Choice Financial Family of Brands —Dublin, OH
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
9d
NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
- $54,000.00 - $77,720.36 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Security Spec Prin
AEP Service Corporation —Columbus, OH
- $98,993 - $128,688 a year
- Full-time
- Management
- High school diploma or GED
- Analysis skills
- Tuition reimbursement
2d
EHR System Analyst
Integrated Services for Behavioral Health —Delaware, OH
- $28.91 - $37.37 an hour
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Sales Support Analyst
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Full-time
- Marketing
- Inventory management
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
FCBank, Treasury Management Analyst
CNB Financial Corporation —Worthington, OH
- Full-time
- Background check
- Computer literacy
- Basic math
- Wellness program
- Paid holidays
Quick Apply

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service desk systems analyst jobs near columbus

IT Support Analyst

Upstart Network, Inc. -
Columbus, OH

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Job Details

Full-time
$42.93 - $58.00 an hour

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Network troubleshooting
Defect resolution root cause analysis
macOS support
Vendor communication
macOS
Problem management
Root cause analysis

Full Job Description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team

Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees’ network connections, system and application access, remote connections, and overall computer set-up.

As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles.

How you’ll make an impact:

Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk).
Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors.
Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities.
Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients’ productivity.
Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others.
Identify technological issue trends to proactively prevent problems and develop processes to resolve.
Respond to help desk inquiries in a succinct and meaningful way.
Resolve issues with Okta, GSuite, Atlassian, Slack, etc.

What we’re looking for:

Minimum requirements:

Have 2+ years of experience in a technical support or customer service environment supporting Mac OS.
Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki.
You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues.
Have experience or involvement with IT projects or large initiatives.
Have proficient understanding of internal and external customer requirements.
Have excellent written and verbal communication skills.
Are able to work with external vendors for services and support

Preferred qualifications:

Have strong familiarity with IT Operations and cloud applications.
You are able to create new support workflows.

Position Location - 5 days a week into Columbus office

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per Quarter at our other locations including San Mateo CA, Austin TX, and New York NY. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.

Columbus, OH - Anticipated Hourly Rate Range

$42.93—$58 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]

https://www.upstart.com/candidate_privacy_policy

Apply Now

Refine Your Search

service desk systems analyst jobs in columbus

IT Support Analyst

Behavior Technician (BT) / Registered Behavior Technician (RBT)

Behavior Technician (BT) / Registered Behavior Technician (RBT)

Behavior Technician (BT) / Registered Behavior Technician (RBT)

Behavior Technician (BT) / Registered Behavior Technician (RBT)

Technical Support Specialist

Help Desk Analyst

Service Desk Analyst

Analyst, Enterprise Service Desk

Help Desk Support Specialist

Sr. Analyst, Enterprise Service Desk

IT End User Services Analyst

Service Desk Analyst(Local to Columbus, OH)

Specialist, IT Restaurant Support

Contractor - IT Store Support Analyst

NextGen System Analyst

Security Spec Prin

EHR System Analyst

Sales Support Analyst

FCBank, Treasury Management Analyst

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