Top 8 Service representative float Jobs in Columbus

Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- Clinic
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1d
Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)
WesBanco Bank, Inc. —Upper Arlington, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
Relationship Banker (Float)
Telhio Credit Union —Columbus, OH
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
Medical Assistant
Columbus Aesthetic & Plastic Surgery Inc —Upper Arlngtn, OH
- $20 - $24 an hour
- Full-time
- Vital signs
- Surgery
- Laboratory experience
- Profit sharing
- Paid holidays
Quick Apply
8d
Float CSR/Teller- Dublin, OH - Full Time
Fifth Third Bank —Dublin, OH
- Full-time
- Office
- High school diploma or GED
- Travel
Teller Float
Telhio Credit Union —Worthington, OH
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Virtual Branch Sales Assistant Manager
KEMBA Financial Credit Union —Columbus, OH
- $36 - $39 an hour
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Communication skills
- Cell phone reimbursement
Quick Apply
Regional Patient Financial Advocate
Firstsource Healthcare —Columbus, OH
- Up to $22 an hour
- Float pool
- Hospital
- Computer literacy
- Health insurance
- Dental insurance

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Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)
WesBanco Bank, Inc. —Upper Arlington, OH
Contributes to a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of…

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Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
$20 an hour
Quick Apply
1d
Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)
WesBanco Bank, Inc. —Upper Arlington, OH
Consistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone…

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Patient Care RepTrainer

HEART OF OHIO FAMILY HEALTH CENTERS -
Columbus, OH

Quick Apply

Job Details

Full-time
$20 an hour
1 day ago

Qualifications

In-person customer service

Full Job Description

Summary: The Patient Care Representative Trainer will serve in a leadership capacity by training new and current patient care representatives on the expectations and standards required at Heart of Ohio Family Health. The Patient Care Representative Trainer is expected to be a role model and a resource to other staff and will also perform patient care representative responsibilities based on need and at the direction of the Assistant Site Manager or Site Manager.

Reports to: Assistant Site Manager

Supervises: Yes

Dress Requirement: scrubs or business casual in accordance with Heart of Ohio Family Health's (HOFH) dress code policy

Work Schedule:

Monday through Friday standard business hours

40 hours per week, times are subject to change based on staffing needs.

A primary location will be specified at the interview, but Patient Care Representative Trainers are expected to float between all Heart of Ohio Family Health locations based on organizational need.

Non-Exempt

Job Duties: These are considered essential to the successful performance of this position:

Onboards and trains new and current patient care representatives to the standards, expectations, and protocols set in HOFH’s Standard Operating Procedures
Conducts a skills assessment and signs off on the competency of skills and ability to perform all required tasks
Serves as an example of accountability to peers on clinical competency, patient-centric care, and HOFH’s Mission, Vision, and Values
Promotes a Culture of Safety by adhering to policy, procedures, and plans that are in place to prevent workplace injury, violence, or adverse outcomes to associates and patients.
Performs other administrative duties as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Responsible for training staff in the correct and thorough collection of patient information.
Training staff on effectively communicating information to patients regarding appointments, documentation to bring, co-payments, etc.
Train on adherence to departmental policies and procedures, including patient privacy.
Train in departmental day-to-day front office operations, monitor and prioritize workflow, schedules and efficient patient flow
Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Coordinate documentation and training.
Conduct monthly audits
Other duties as assigned (non-essential)

Equipment Operated:

Telephone

Computer

Printer

Fax machine

Copier

Other office equipment as assigned

Facility Environment:

Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.

This position’s primary work area is the clinical portion of the facility; ie, patient examination rooms, hallways, and other clinically assigned areas.

The clinical area is:

kept at a normal working temperature
sanitized daily
maintains standard environment furniture with adjustable chairs
maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person’s voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual

Job Qualifications (Experience, Knowledge, Skills and Abilities)

Preferred college degree
Minimum 2 -3 years of experience in customer service, preferably in the medical field
Preferred experience with EPIC and Dentrix software
Demonstrates excellent interpersonal skills with people of all social levels and cultures, and the ability to manage patients and families with discretion under conditions of stress
Ability to work with limited supervision and to make decisions based on established policies and procedures
Demonstrates a sense of maturity that enables a positive and effective handling of any operational situation
Quickly make accurate decisions that result in a positive outcome
Possess a strong work initiative while handling multiple tasks
Ability to communicate (orally and in writing) in a professional manner
Ability to work in conjunction with other employees and business associates
Ability to maintain an established work schedule to ensure dependability, accuracy of work quality, and a harmonious, consistent work environment
May be assigned other duties as required

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Refine Your Search

service representative float jobs in columbus

Patient Care RepTrainer

Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)

Relationship Banker (Float)

Medical Assistant

Float CSR/Teller- Dublin, OH - Full Time

Teller Float

Virtual Branch Sales Assistant Manager

Regional Patient Financial Advocate

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